Experience

Virginia Farm Bureau Family of Companies

• United States
• Insurance
• 400 - 500 Employee

• Automated Software Quality Assurance Supervisor

  • Jul 2008 - Dec 2012

  Managed 1 to 5 full-time test engineers responsible for testing: Finys (insurance policy package: online billing, claims, products & rating, underwriting, policy services, and sales) being developed by ICS; Finys rate changes; Auto, Home, and Farm Owners – agent and rate changes; ImageRight; Renewal Migration; VFB Advantage and Save Our Food websites; and Agent Bonus Program. Created QTP (9 – 11) test scripts (using descriptive programming techniques with Excel, Oracle, and SQL Server… Show more Managed 1 to 5 full-time test engineers responsible for testing: Finys (insurance policy package: online billing, claims, products & rating, underwriting, policy services, and sales) being developed by ICS; Finys rate changes; Auto, Home, and Farm Owners – agent and rate changes; ImageRight; Renewal Migration; VFB Advantage and Save Our Food websites; and Agent Bonus Program. Created QTP (9 – 11) test scripts (using descriptive programming techniques with Excel, Oracle, and SQL Server Databases. Verified data transfer between Western Union billing services and VFB applications and made on-site visits to vendors to help analyze problems and streamline testing procedures and methodologies. Show less Managed 1 to 5 full-time test engineers responsible for testing: Finys (insurance policy package: online billing, claims, products & rating, underwriting, policy services, and sales) being developed by ICS; Finys rate changes; Auto, Home, and Farm Owners – agent and rate changes; ImageRight; Renewal Migration; VFB Advantage and Save Our Food websites; and Agent Bonus Program. Created QTP (9 – 11) test scripts (using descriptive programming techniques with Excel, Oracle, and SQL Server… Show more Managed 1 to 5 full-time test engineers responsible for testing: Finys (insurance policy package: online billing, claims, products & rating, underwriting, policy services, and sales) being developed by ICS; Finys rate changes; Auto, Home, and Farm Owners – agent and rate changes; ImageRight; Renewal Migration; VFB Advantage and Save Our Food websites; and Agent Bonus Program. Created QTP (9 – 11) test scripts (using descriptive programming techniques with Excel, Oracle, and SQL Server Databases. Verified data transfer between Western Union billing services and VFB applications and made on-site visits to vendors to help analyze problems and streamline testing procedures and methodologies. Show less



Cadmus Printing Group Inc

• United States

• Software Testing Manager

  • Jul 2003 - Jul 2008

  Managed 4 full-time test engineers and several cross-functional staff resources responsible for testing Rapid Review (for managing manuscripts, reviewers, correspondence, and workflow) and Rapid Production Manager (for tracking article states and billing charges as they are prepared for printing and/or electronic distribution). Coordinated offshore functional and performance testing, verified at Cadmus until software development was brought back in-house. Managed 4 full-time test engineers and several cross-functional staff resources responsible for testing Rapid Review (for managing manuscripts, reviewers, correspondence, and workflow) and Rapid Production Manager (for tracking article states and billing charges as they are prepared for printing and/or electronic distribution). Coordinated offshore functional and performance testing, verified at Cadmus until software development was brought back in-house.



Capital One

• United States
• Financial Services
• 700 & Above Employee

• Automated Test Supervisor

  • Mar 2000 - Aug 2002

  Managed an automation team of 2-6 engineers responsible for developing automated tests to verify the functionality of Capital One’s internally developed E-Commerce web application. Invented a third-generation table-driven test architecture (US Patent 6993748 01-31-06) that is easy to learn, scalable, and cost-effective using Test Director and WinRunner with a Java front-end.

• Lead Software Test Engineer

  • Jun 1999 - Feb 2000

  Responsible for testing Capital One’s subsidiary (America One’s) internally developed E-Commerce web application (www.am1.com). Used vendor demos, evaluations, and internal pilot studies to select a set of test tools (Test Director and WinRunner with Java extensions) that integrated easily with existing development products (Ration Rose, DOORS, Visual Age, ClearCase) and methods (N-tiered design w/ testing harnesses, Rational Unified Process). Worked with America One's parent company (Capital… Show more Responsible for testing Capital One’s subsidiary (America One’s) internally developed E-Commerce web application (www.am1.com). Used vendor demos, evaluations, and internal pilot studies to select a set of test tools (Test Director and WinRunner with Java extensions) that integrated easily with existing development products (Ration Rose, DOORS, Visual Age, ClearCase) and methods (N-tiered design w/ testing harnesses, Rational Unified Process). Worked with America One's parent company (Capital One) to establish an integrated development and testing workbench that both companies could embrace as they moved forward. Created test plans, test scripts, and customer data to perform system and Y2K testing of web applications.



Lehman Brothers

• Capital Markets
• 700 & Above Employee

• Software Test Manager

  • Feb 1998 - May 1999

  Responsible for the Y2K testing of Lehman Brothers’ Y2K Lab Client/Server hardware, as well as, 3rd Party vendor software (UXIN/NT), internally developed C/C++ common libraries and client software. Coordinated Lehman Brothers’ "Street Wide - Market Data" testing, which involved ensuring all critical circuitry was operational from a point-to-point perspective, test scripts were available, client software was installed, data could be captured and personnel were available to do the testing. Responsible for the Y2K testing of Lehman Brothers’ Y2K Lab Client/Server hardware, as well as, 3rd Party vendor software (UXIN/NT), internally developed C/C++ common libraries and client software. Coordinated Lehman Brothers’ "Street Wide - Market Data" testing, which involved ensuring all critical circuitry was operational from a point-to-point perspective, test scripts were available, client software was installed, data could be captured and personnel were available to do the testing.



Lucent Technologies

• United States
• Telecommunications
• 200 - 300 Employee

• Senior Programmer

  • Feb 1997 - Feb 1998

  Responsible for automating the tests for Lucent’s ACCLAIM software. This included the development of XRunner libraries that supported the Quality Assurance, System Test, and Application Integration test teams. Developed shell scripts that automatically created a software wrapper around XRunner that enabled team members to easily create test scripts that entered and seized window data using client/server variable files and window option selection scripts. Conducted demos and training sessions… Show more Responsible for automating the tests for Lucent’s ACCLAIM software. This included the development of XRunner libraries that supported the Quality Assurance, System Test, and Application Integration test teams. Developed shell scripts that automatically created a software wrapper around XRunner that enabled team members to easily create test scripts that entered and seized window data using client/server variable files and window option selection scripts. Conducted demos and training sessions and created an automation website using Netscape and Snapshot software. Show less Responsible for automating the tests for Lucent’s ACCLAIM software. This included the development of XRunner libraries that supported the Quality Assurance, System Test, and Application Integration test teams. Developed shell scripts that automatically created a software wrapper around XRunner that enabled team members to easily create test scripts that entered and seized window data using client/server variable files and window option selection scripts. Conducted demos and training sessions… Show more Responsible for automating the tests for Lucent’s ACCLAIM software. This included the development of XRunner libraries that supported the Quality Assurance, System Test, and Application Integration test teams. Developed shell scripts that automatically created a software wrapper around XRunner that enabled team members to easily create test scripts that entered and seized window data using client/server variable files and window option selection scripts. Conducted demos and training sessions and created an automation website using Netscape and Snapshot software. Show less



Telcordia Technologies

• United States
• Telecommunications
• 400 - 500 Employee

• Systems Integrator

  • Aug 1996 - Feb 1997

  Developed Staged Test Overall Plan (STOP) and Staged Test Testcase Specifications (STTS) documents for Bellcore’s MediaVantage Release 3 for SNET. Coordinated and tested MediaVantage's Service Assurance Software modules for Release 3. Created QA Partner scripts, which automated the loading and testing of the Living Unit database. Created UNIX shell scripts to verify network elements were properly loaded before testing Developed Staged Test Overall Plan (STOP) and Staged Test Testcase Specifications (STTS) documents for Bellcore’s MediaVantage Release 3 for SNET. Coordinated and tested MediaVantage's Service Assurance Software modules for Release 3. Created QA Partner scripts, which automated the loading and testing of the Living Unit database. Created UNIX shell scripts to verify network elements were properly loaded before testing



Ameritech

• United States
• Telecommunications
• 100 - 200 Employee

• Business Release Integration Test Manager

  • Dec 1995 - Jul 1996

  Converted to employee, assigned as project lead to Ameritech Communication, Inc. as they began building a network to enter the long-distance market. Managed the Business Release Integration Test Planning team which consisted of ACI, Bellcore, and Andersen Consulting resources who delivered STOP, Customer Test Matrix, and STTS documentation. The team ensured the end-to-end flow of data and end-to-end support for the business processes that support the originating business event, and simulated… Show more Converted to employee, assigned as project lead to Ameritech Communication, Inc. as they began building a network to enter the long-distance market. Managed the Business Release Integration Test Planning team which consisted of ACI, Bellcore, and Andersen Consulting resources who delivered STOP, Customer Test Matrix, and STTS documentation. The team ensured the end-to-end flow of data and end-to-end support for the business processes that support the originating business event, and simulated real-world customer behavior to identify essential process or systems/automation gaps that require manual work-around. Additional responsibilities included: interviewing prospective team members, projecting headcount resource requirements, evaluation of hardware and software tools, and implementation of Mercury’s Test Director and WinRunner software to track progress and verify results. Show less Converted to employee, assigned as project lead to Ameritech Communication, Inc. as they began building a network to enter the long-distance market. Managed the Business Release Integration Test Planning team which consisted of ACI, Bellcore, and Andersen Consulting resources who delivered STOP, Customer Test Matrix, and STTS documentation. The team ensured the end-to-end flow of data and end-to-end support for the business processes that support the originating business event, and simulated… Show more Converted to employee, assigned as project lead to Ameritech Communication, Inc. as they began building a network to enter the long-distance market. Managed the Business Release Integration Test Planning team which consisted of ACI, Bellcore, and Andersen Consulting resources who delivered STOP, Customer Test Matrix, and STTS documentation. The team ensured the end-to-end flow of data and end-to-end support for the business processes that support the originating business event, and simulated real-world customer behavior to identify essential process or systems/automation gaps that require manual work-around. Additional responsibilities included: interviewing prospective team members, projecting headcount resource requirements, evaluation of hardware and software tools, and implementation of Mercury’s Test Director and WinRunner software to track progress and verify results. Show less



Telcordia Technologies

• United States
• Telecommunications
• 400 - 500 Employee

• Systems Integration Test Engineer

  • Aug 1994 - Nov 1995

  Developed Staged Test Overall Plan (STOP) and Staged Test Testcase Specifications (STTS) documents for Bellcore’s MediaVantage Release 1 and 2 for SNET and NYNEX. Coordinated testing of the entire MediaVantage software system and personally tested MediaVantage's Delivery Software module. Conducted a two-day guest test workshop for SNET. Developed XRunner and QA Partner automation test scripts to test MediaVantage™ GUI and Mynah scripts to test SWITCH™. Developed Staged Test Overall Plan (STOP) and Staged Test Testcase Specifications (STTS) documents for Bellcore’s MediaVantage Release 1 and 2 for SNET and NYNEX. Coordinated testing of the entire MediaVantage software system and personally tested MediaVantage's Delivery Software module. Conducted a two-day guest test workshop for SNET. Developed XRunner and QA Partner automation test scripts to test MediaVantage™ GUI and Mynah scripts to test SWITCH™.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Programming Analyst

  • Jan 1993 - Jun 1994

  Responsible for developing prototype telemarketing system using XVT Design, Microsoft Visual C++, and Sybase. Worked closely with client, marketing, operations, and third-party vendor staff to gather, define, and develop paper designs. Used Microsoft Word, PowerPoint, and Paintbrush to create pseudo-Motif windows used to further define user requirements. Coded telemarketing software prototype in C++. Responsible for developing prototype telemarketing system using XVT Design, Microsoft Visual C++, and Sybase. Worked closely with client, marketing, operations, and third-party vendor staff to gather, define, and develop paper designs. Used Microsoft Word, PowerPoint, and Paintbrush to create pseudo-Motif windows used to further define user requirements. Coded telemarketing software prototype in C++.



Bell Atlantic Business System Services

• IT Services and IT Consulting
• 1 - 100 Employee

• Automated Software Testing Manager

  • Oct 1983 - Jan 1993

  Member of quality assurance test team developing work management subsystem of UNIX-based geographic information system. Designed test cases and procedures to query relation database for craft employee timesheet reporting, using C and Sybase. Created XRunner scripts to automate testing of GUI. Acted as district-level representative for the quality recognition committee. Member of quality assurance test team developing work management subsystem of UNIX-based geographic information system. Designed test cases and procedures to query relation database for craft employee timesheet reporting, using C and Sybase. Created XRunner scripts to automate testing of GUI. Acted as district-level representative for the quality recognition committee.