Experience

Compass Components Inc.

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Account Manager

  • Jun 2006 - Present

  Established and Managed OEM and Sub-Vendor clients throughout the United States. (High tech, medical, educational, financial and transportation fields). Supported engineering departments of external clients in developing new custom hardware designs for use in electronics and transportation industries. Provided customer interface to assure in-house engineering developed new products that met customer specifications and requirements. Managed internal Engineering Change Orders and Change Requests based on updated customer designs due to revision rolls or new product establishment. Worked with in-house production to assure manufacture and delivery of products to customers on schedule. Supported field sales managers with on site and field development of new product design. Analyzed MRP to provide purchasing and forecasting guidance to clients. Reviewed customer orders with in-house purchasing, production and sales to assure timely and accurate procurement of raw materials. Negotiated competitive pricing and managed delivery schedules with outside vendors. Initiated internal quoting of new customer products for competitive and profitable customer pricing. Completed monthly and project invoicing for all clients. Provided daily, weekly and/or monthly information to all clients, via reports, telephone conversations, E-mail, in-house meetings and customer on site meetings, based on customer needs and preferences. Expanded client base by developing new relationships and diversifying services to current clients. Completed monthly and project invoicing for all clients. Proficient in Epicor ERP system, and Q-Pulse document management system. Show less