Steve Pulone

General Manager at Furniture Fair
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Contact Information
us****@****om
(386) 825-5501
Location
Noblesville, Indiana, United States, IN

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Credentials

  • Six Sigma Yellow Belt
    Managment and Strategy Institute
    Nov, 2019
    - Nov, 2024
  • Lean Six Sigma White Belt Certification
    Management and Strategy Institute
    Mar, 2019
    - Nov, 2024

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • General Manager
      • Sep 2023 - Present

    • GM/V.P. Operations
      • Oct 2015 - Sep 2023

  • Fishbecks Patio
    • Pasadena, Ca
    • Sales Associate
      • Jul 2012 - Sep 2015

    • Southern California Sales Manager
      • Nov 2011 - Jul 2014

      ♦ Increased overall sales by 82.5% vs. 2011 YTD ♦ Responsible for dealer/account management of approximately 150 existing specialty dealers. ♦ Expanded dealer base by opening approximately 200 new sales accounts. ♦ Train staff and sales associates on features & benefits of new products, as well as Sales Techniques. ♦ Work with dealers to provide quotes to contractors, and process orders. ♦ Attend regional and national trade shows. ♦ Increased overall sales by 82.5% vs. 2011 YTD ♦ Responsible for dealer/account management of approximately 150 existing specialty dealers. ♦ Expanded dealer base by opening approximately 200 new sales accounts. ♦ Train staff and sales associates on features & benefits of new products, as well as Sales Techniques. ♦ Work with dealers to provide quotes to contractors, and process orders. ♦ Attend regional and national trade shows.

  • Van Bockern & Associates
    • Southern California
    • Sales Manager
      • Apr 2011 - Jul 2014

      ♦ Increased brand specific sales by as much as 247% vs. 2011 YTD ♦ Responsible for dealer/account management of approximately 150 existing specialty hearth dealers. ♦ Expanded dealer base by opening approximately 200 new sales accounts. ♦ Train staff and sales associates on features & benefits of new products, as well as Sales Techniques. ♦ Work with dealers to provide quotes to contractors, and process orders. ♦ Attend regional and national trade shows. ♦ Increased brand specific sales by as much as 247% vs. 2011 YTD ♦ Responsible for dealer/account management of approximately 150 existing specialty hearth dealers. ♦ Expanded dealer base by opening approximately 200 new sales accounts. ♦ Train staff and sales associates on features & benefits of new products, as well as Sales Techniques. ♦ Work with dealers to provide quotes to contractors, and process orders. ♦ Attend regional and national trade shows.

    • Distribution Sales Manager
      • Nov 2008 - Mar 2011

      ♦ Oversaw day-to-day operations of a multi-location retail stores. ♦ Established/opened approximately 130 new dealer accounts for distribution sales. ♦ Trained & updated all sales personnel on new pricing, new policies, and new sales trends. ♦ Maintained all distribution accounts, including in-house orders, inventory control, and pricing. ♦ Created and implemented all sales programs for distributions sales, and multiple retail locations. ♦ Created and initiated a “Service” program for all gas units previously sold through retail channels. (Approx. 600 consumers per year, per location) ♦ Attend various national trade shows to meet with vendors and select new merchandise for multiple retail locations. ♦ Met with approx. 175 retail outlets to offer distribution goods and services. Receive and book orders, arrange for shipments and deliveries, as well as resolve all customer problems and complaints. Show less

    • Operations/General Mgr.
      • Mar 1998 - Mar 2006

      ♦ Responsible for the day to day operations of running a growing specialty retail business, Including store operations, marketing, sales, financial planning, and overseeing a staff of 17. ♦ Responsible for all financial reporting to auditors/owners. ♦ Hired / Trained / Fired seasonal & full time sales associates. ♦ Updated all sales books with new pricing / brochures. ♦ Co-ordinate installations and scheduling of service teams. ♦ Achieved a steady growth rate of 14% per year for 8 years, prior to selling the company. ♦ Trained all sales personnel, service representatives, installation crews, and technicians. Show less

Education

  • NFI - National Fireplace Institute, 2012
    Gas Certification, Gas Fireplaces
  • Big Green Egg
    Ceritfied EGGspert, All Green egg models
  • Management and Strategy Institute
    Lean Six Sigma White Belt

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