Steve Prolo

Global Consumer Service Director at LAURASTAR
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Contact Information
us****@****om
(386) 825-5501
Location
Lausanne, Vaud, Switzerland, CH
Languages
  • Français Native or bilingual proficiency
  • Allemand Full professional proficiency
  • Anglais Full professional proficiency
  • Italien Professional working proficiency

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5.0

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Thomas Pollet

I had the chance to work with Steve on different customer retention programs. It was always a pleasure to collaborate with Steve thanks to his customer and results focus expertise. Steve is open minded and creative so a real added value for a company.

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Experience

  • LAURASTAR
    • Switzerland
    • Retail Health and Personal Care Products
    • 100 - 200 Employee
    • Global Consumer Service Director
      • Jul 2019 - Present

    • Global Customer Service & Relationship Manager
      • Dec 2018 - Present

  • Nestlé
    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Customer Service Manager
      • Nov 2010 - Nov 2018

  • Nestlé Nespresso SA
    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Unit Manager Outbound & Back Office
      • Jan 2009 - Nov 2010

    • Outbound Manager
      • Oct 2006 - Dec 2008

  • The Phone House Telecom GmbH
    • Germany
    • Telecommunications
    • 100 - 200 Employee
    • Repairs Manager
      • Oct 2003 - Oct 2006

Education

  • CEFCO - Centre romand en formation continue
    DES Management & Organisation d'Entreprise, Stratégie & Management
    2008 - 2010

Community

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