Steve Parker

Customer Service Representative at Harman Professional, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Rowlett, Texas, United States, US

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5.0

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/ Based on 2 ratings
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Jeff Garrison

Dear Hiring Manager, It’s my absolute pleasure to recommend Steve Parker for a position within your company. During the 3 years Steve reported to me, he consistently demonstrated enthusiasm, communication skills and a professional demeanor. I thoroughly enjoyed my time working with Steve, and came to know him as a truly valuable asset to absolutely any team. He is honest, dependable and incredibly hard-working. Beyond that, he is impressively detail oriented and is always accurate and thorough. He put this skillset to work in order to ensure the highest quality in the order processing for configuration of telecommunication cell towers for our customers. Along with his undeniable talent, Steve has always been an absolute joy to work with. He is a true team player, and always manages to foster positive discussions and bring the best out of other employees. Without a doubt, I confidently recommend Steve to join your team. As a dedicated and knowledgeable employee and an all-around great person, I know that he will be a beneficial addition to your organization. Best wishes, Jeff Garrison Operations Supervisor syncreon

Roy Pearson

To Whom It May Concern, I have worked very closely with Steve Parker while he was a Logistics Coordinator for syncreon. Steve has excelled in this role and maintained one of the highest levels of productivity in an environment of ever changing priorities and requirements from the customer. Steve was able to stay focused and maintained high standards for quality and accuracy. He has always been able to provide a consistent level of productivity. Steve is self-motivated and highly effective at maintaining his area of responsibility. Additionally, he is an exceptional team player and can be counted on to assist others. Steve possesses a "can do" attitude while taking on all tasks with a positive energy and a smile. His upbeat personality and engaging personal style enables him to interact effectively with the customer and the internal organization. Steve is very well organized and keeps track of the details necessary to coordinate efforts of the other teams necessary to accomplish the delivery of material for the customer. He is able to keep track of the progress of orders and provide instructions or guidance at the appropriate time during the order filling and delivery. I volunteered to write this recommendation for Steve because I am very grateful for his contributions to our team and very confident that he has the intelligence, work ethic and communications skills to add value wherever he works. Please free to contact me if you have any questions about Steve. Roy A. Pearson

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Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2017 - Present

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Logistics Coordinator
      • May 2012 - May 2016

      Logistics Coordinator • Coordinated order management and transportation for Ericsson Wireless customers. • Performed QA audit on 50-100+ orders daily to verify match to customer-supplied Bill of Materials. Improved overall audit time by 20% by implementing use of Excel formulas and database tools. • Monitored pick, build and ship processes to ensure delivery timelines were met. • Worked with Transportation dept to meet required delivery dates. Performed Track & Trace on shipments daily to ensure on-time delivery and identify in-transit issues. • Monitored inbound/outbound inventory reconciliation to ensure Dock-to-Stock metrics were met. Achieved and exceeded KPI goals on a consistent basis. • Worked with customer to resolve all order, inventory, and delivery issues. Show less

    • United States
    • Automation Machinery Manufacturing
    • 200 - 300 Employee
    • CSR III - Key Account Rep
      • Sep 2010 - Sep 2011

      • Dedicated single point of contact for several of BI’s top accounts. Executed overall customer support and order management (processing, expediting, returns, reporting), monitored preferred pricing and resolved pricing disputes. Interacted daily with Planning, Production, Shipping, and QA teams to ensure on-time delivery and product standards were consistently met and maintained. • Improved & maintained on-time delivery stats to 95% and above via close monitoring of internal production schedules and proactive communications with customers. • Researched and resolved various long-standing product delivery & invoice issues, resulting in payment of over $40K in past-due invoices. Show less

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Material Planner
      • Apr 2009 - Sep 2010

      • Monitored & released inventory requirements for wireless cell site installations & upgrades as directed by customer PM’s. • Worked with purchasing & warehouse personnel to ensure on-time delivery & prompt receipt of needed materials; released materials to warehouse to meet site build schedules; created & maintained shortage reports; responded to supplemental site requirements as needed. • Assisted with Goodman’s implementation of the Oracle database. Processed inventory transactions for 12 regional warehouses. Coordinated Shipping, Receiving, and movement of inventory between locations. • Maintained and updated Oracle Item Master; troubleshot end-user Oracle issues; performed on-site training of employees on the Oracle database. Show less

    • Semiconductors
    • 1 - 100 Employee
    • Senior Customer Care Rep
      • Jul 2000 - Mar 2009

      Same duties as Brooks Instrument section above; Celerity was acquired by Brooks. Same duties as Brooks Instrument section above; Celerity was acquired by Brooks.

Education

  • R. L. Turner
    1971 - 1973

Community

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