Experience

Kaplan Australia

• Education Management
• 1 - 100 Employee

• National Manager, Quality Assurance and Compliance

  • Mar 2019 - Present



Kaplan Professional

• Australia
• Higher Education
• 1 - 100 Employee

• VE Audit Compliance - Project Manager

  • Jun 2017 - Mar 2019

  This is a project management role to prepare the business for VET reaccreditation, in an ongoing process of continuous improvement.

• Course coordinator / Technical Consultant

  • Feb 2014 - Mar 2019

  In this role I am Course Coordinator / Technical Consultant for online insurance courses and qualifications. These courses include retail courses and customised courses for corporate clients.



Academy a part of Kaplan inc.

• L&D Consultant / SME

  • Mar 2013 - Feb 2014

  In this role, I developed customised learning solutions for corporate clients and delivered training Australia-wide in insurance, financial services and credit management.

• Acting General Manager Organisational Development

  • Jun 2012 - Mar 2013

  In this acting role I managed contractors, set up a compliance system for audit and managed a team of facilitators.

• L&D Consultant / SME

  • Jun 2008 - Jun 2012

  In this role I delivered quality, innovative, corporate training to insurers, government, banks and contact centres. The role also included leading workshops to train internal facilitators, and developing courses in insurance and financial services.



AAMI Insurance

• Australia
• Insurance

• Sales and Coaching Consultant

  • Oct 2006 - Jun 2008

  In this role I received an AAMI Customer Focus Award for sales portfolio management, branch support and call coaching. In this role I received an AAMI Customer Focus Award for sales portfolio management, branch support and call coaching.