Experience

Havens Hospices

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• • Jan 2020 - Present

  Leading the charities Facilities, maintenance, catering and It teams across multiple sites to create a safe, clean, welcoming and effective environment for our patients, their families, our staff and volunteers.Now settled into the new 17.2 million pound purpose-built hospice, for which I project managed the majority of the build, transition and exit on time and on budget. We moved 70% of the organisation into the building within 7 days of practical completion and started caring for patients within a further 10 days. Show less

• • Dec 2018 - Jan 2020

  Managing the development of the Facilities department at Havens Hospices across our 3 services and sites, Fair Havens, Little Havens and the J's.Assisting in the project management of the 'new build' at New Fair Havens and leading on the FF&E fit out, also leading on the decant project, moving our staff, volunteers and patients from our current site into a new purpose built facility in Southend.



Farleigh Hospice

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• • Mar 2014 - Dec 2018

  I led the hotel services department, with 3 teams totalling over 100 staff including team leaders, staff and volunteers. Reporting to the corporate service director to deliver the Catering, Domestic, Front of House and Supplies services. Assisting with all aspects of customer service for the organisation whether it is internal/external customers or patients and visitors. My role also incorporates, Managing refurbishment projects  Overseeing the work of contractors whilst on site Managing office move projects, minimising downtime for office workers Health and Safety / Food Safety Infection Control Collaborative working and building relationships with other heads of departments Regular auditing to ensure standards are maintainedKey achievements,Finishing year-end under allocated budget by consistently driving efficiencies and value for money initiatives without compromising on service or quality.Managing full refurbishment of a 3 bedded ward into a single person suite for young adults including wet room and kitchenette, completing ahead of time, on limited budget and managing to exceed expectations with the level of detail and quality of finish.Developing 3 exceptional teams that are always ready to go the extra mile to meet the ever growing needs of the organisation. Show less

• • Mar 2012 - Mar 2014

  March 2012 – October 2014 Farleigh Hospice, Hotel Services SupervisorOverseeing the day to day running of the catering and domestic teams and being responsible for the budget for these teams. Tasked with building relationships with external suppliers and contractors to provide ongoing services to Farleigh Hospice. Negotiating with suppliers to get the best price, quality and service. Designed new audit tools and developed new standards for the teams to work too. Began to get involved in managing office moves and refurbishment projects. Show less

• • Sep 2006 - Mar 2012

  September 2006 – March 2012 Farleigh Hospice, ChefManage all aspects of the day-to-day running of the kitchen including planning rotas, staff workload, planning for event catering, ordering of supplies.



Chequers Public House

• Wickham Bishops

• Head Chef

  • Mar 2004 - Sep 2006

  As the Head Chef, Working in collaboration with the landlady we turned a good pub producing good food into a destination pub with a fantastic reputation, within the 2 years here we managed to double the customer base and increase profits across the board. As the Head Chef, Working in collaboration with the landlady we turned a good pub producing good food into a destination pub with a fantastic reputation, within the 2 years here we managed to double the customer base and increase profits across the board.