steve luu

Far East Marketing Executive Host at Sahara Las Vegas
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Contact Information
us****@****om
(386) 825-5501
Location
Las Vegas, Nevada, United States, US
Languages
  • Mandarin,Cantonese,English and Vietnamese -

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Experience

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Far East Marketing Executive Host
      • Aug 2019 - Present
    • Executive Host Of Asian Marketing
      • May 2018 - Oct 2018
    • Sr Executive Host
      • Aug 2014 - Mar 2017

      * Develop Asian Premium Marketing. * Work hand in hand with other Departments to promote all kind events. * Develop Asian Premium Marketing. * Work hand in hand with other Departments to promote all kind events.

    • Executive Player Development
      • Aug 2011 - Dec 2013

      * Develop Asian new markets. * Asian Game Pit * Working hand in hand with other department to promo Asian events.Such as Chinese and Vietnamese Shows.Asian Gift events and Asian Tournaments. * Develop and monitor production goals,telemarketing of inactive and active players,birthday/anniversary direct mail and support of special events by Host Staff. * Develop Asian new markets. * Asian Game Pit * Working hand in hand with other department to promo Asian events.Such as Chinese and Vietnamese Shows.Asian Gift events and Asian Tournaments. * Develop and monitor production goals,telemarketing of inactive and active players,birthday/anniversary direct mail and support of special events by Host Staff.

    • Kuwait
    • Retail Office Equipment
    • 1 - 100 Employee
    • Deputy General Director
      • Feb 2011 - Sep 2011

      * Player Development , Marketing planning organizer. * Including development short and long term plans. * Develop new and maintians excellent rapport with player. * Player Development , Marketing planning organizer. * Including development short and long term plans. * Develop new and maintians excellent rapport with player.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Customer Development Executive
      • Jun 2010 - Mar 2011

      * Develop Asian Player Development program,including development short and long term plans. * Develop and complimentary programs for appropriate Asian player levels. * Develop new and maintains excellent rapport with Asian players. * Develop and monitor production goals,telemarketing of inactive players, brithday/anniversary direct mail and support of special events. * Develop Asian Player Development program,including development short and long term plans. * Develop and complimentary programs for appropriate Asian player levels. * Develop new and maintains excellent rapport with Asian players. * Develop and monitor production goals,telemarketing of inactive players, brithday/anniversary direct mail and support of special events.

    • France
    • Restaurants
    • Executive Casino Host
      • Nov 2009 - Jul 2010

      * Re-group Asian Marketing ,direct Asian Host and Asian Player Development program, including developing short and long term plans. *Work hand in hand with other department to promote Asian events:Chinese and Vietnamese Shows and Asian gift events. *And perform all of the below duties as well. * Re-group Asian Marketing ,direct Asian Host and Asian Player Development program, including developing short and long term plans. *Work hand in hand with other department to promote Asian events:Chinese and Vietnamese Shows and Asian gift events. *And perform all of the below duties as well.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • VP of Asian Marketing
      • Oct 2006 - Oct 2008

      * direct the Asian Casino Host,Asian Junket and Asian Player Development program,including developing short and long term plans. *Monitor department budget:ensure customer tracking to enable analysis of premium players. *Develop and maintain complimentary programs for appropriate Asian player levels. *Working closely with Marketing/Player Development to develop weekly,monthly and quarterly promotions for Slot/Table games. *Work hand in hand with other departments to promote Asian… Show more * direct the Asian Casino Host,Asian Junket and Asian Player Development program,including developing short and long term plans. *Monitor department budget:ensure customer tracking to enable analysis of premium players. *Develop and maintain complimentary programs for appropriate Asian player levels. *Working closely with Marketing/Player Development to develop weekly,monthly and quarterly promotions for Slot/Table games. *Work hand in hand with other departments to promote Asian events:Such as Chinese and Vietnamese Shows,Asian gift events and Asian Tournaments. *And perform all of the below duties as well. Show less * direct the Asian Casino Host,Asian Junket and Asian Player Development program,including developing short and long term plans. *Monitor department budget:ensure customer tracking to enable analysis of premium players. *Develop and maintain complimentary programs for appropriate Asian player levels. *Working closely with Marketing/Player Development to develop weekly,monthly and quarterly promotions for Slot/Table games. *Work hand in hand with other departments to promote Asian… Show more * direct the Asian Casino Host,Asian Junket and Asian Player Development program,including developing short and long term plans. *Monitor department budget:ensure customer tracking to enable analysis of premium players. *Develop and maintain complimentary programs for appropriate Asian player levels. *Working closely with Marketing/Player Development to develop weekly,monthly and quarterly promotions for Slot/Table games. *Work hand in hand with other departments to promote Asian events:Such as Chinese and Vietnamese Shows,Asian gift events and Asian Tournaments. *And perform all of the below duties as well. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Executive Director of Asian Marketing
      • Aug 2003 - Oct 2006

      *Duties perform same as below at Trump Marina. *Duties perform same as below at Trump Marina.

    • Director of Far East Marketing
      • Dec 2000 - Aug 2003

      *Direct supervises Asian Host and schedules them to assure appropriate coveage. *Prepares and present Performance Appraisal Reviews for direct reports. *Develops and monitor production goals,telemarketing of inactive players,brithday/anniversary direct mail and support of special events by Host staff. *Making comp decisions based on guidelines. *Maintains close ties with target guest through personal contact by phone and in person. *Direct supervises Asian Host and schedules them to assure appropriate coveage. *Prepares and present Performance Appraisal Reviews for direct reports. *Develops and monitor production goals,telemarketing of inactive players,brithday/anniversary direct mail and support of special events by Host staff. *Making comp decisions based on guidelines. *Maintains close ties with target guest through personal contact by phone and in person.

    • Executive Host of Far East Marketing
      • Dec 1999 - Dec 2000

      *Duties perform same as below at Hilton Casino *Duties perform same as below at Hilton Casino

    • Human Resources Services
    • 1 - 100 Employee
    • Far East Marketing Host
      • Mar 1995 - Jul 1999

      *Develop new and maintains excellent rapport with Asian players. *Greeting and hosting customer maintaining a high level of courtesy and hospitality. *Executive special Asian events and programs to stimulate growth improve operation cost and enhance customer service level. *Telemarketing to active and inactive accounts. *Develop new and maintains excellent rapport with Asian players. *Greeting and hosting customer maintaining a high level of courtesy and hospitality. *Executive special Asian events and programs to stimulate growth improve operation cost and enhance customer service level. *Telemarketing to active and inactive accounts.

    • Table Games Supervisor & Dual Rate Dealer
      • Jan 1984 - Feb 1995

      *Provides superior customer service,positively affects interactions with customers and employees,and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with co-workers. *Maintains continuous inspection of cards to ensure the security of the games at all times. *Exchanges gaming customers;currency for gaming chips. *Reports suspicious of irregular activity on the game to the supervisor: Advises the supervisor… Show more *Provides superior customer service,positively affects interactions with customers and employees,and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with co-workers. *Maintains continuous inspection of cards to ensure the security of the games at all times. *Exchanges gaming customers;currency for gaming chips. *Reports suspicious of irregular activity on the game to the supervisor: Advises the supervisor of any disputes or arguments that arise on games. *Dealing games experience on Back-Jack,Baccarat,Mini-Bacc,Pei-Gow Poker,Pei-Gow Tile and Crap. Show less *Provides superior customer service,positively affects interactions with customers and employees,and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with co-workers. *Maintains continuous inspection of cards to ensure the security of the games at all times. *Exchanges gaming customers;currency for gaming chips. *Reports suspicious of irregular activity on the game to the supervisor: Advises the supervisor… Show more *Provides superior customer service,positively affects interactions with customers and employees,and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with co-workers. *Maintains continuous inspection of cards to ensure the security of the games at all times. *Exchanges gaming customers;currency for gaming chips. *Reports suspicious of irregular activity on the game to the supervisor: Advises the supervisor of any disputes or arguments that arise on games. *Dealing games experience on Back-Jack,Baccarat,Mini-Bacc,Pei-Gow Poker,Pei-Gow Tile and Crap. Show less

Education

  • Stockton University
    no, Continue education,English
    1986 - 1987
  • Farrington High School
    yes, High School degree
    1980 - 1984

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