Steve Llewellyn
Product Delivery Manager at MSL Verteda- Claim this Profile
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Bio
Credentials
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CyberHoot Security Awareness Training
CyberHootJul, 2023- Nov, 2024 -
Digital Transformation
LinkedInApr, 2022- Nov, 2024 -
Strategic Thinking
LinkedInApr, 2022- Nov, 2024 -
A Design Thinking Approach to Putting the Customer First
LinkedInMar, 2022- Nov, 2024
Experience
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Oolio UK (Verteda)
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United Kingdom
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Hospitality
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1 - 100 Employee
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Product Delivery Manager
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Nov 2020 - Present
Responsible for driving go-to-market activities (productisation), competitive intelligence, messaging and positioning of our software products. Embedded with the product team the role is a leading positioning, value proposition, pricing and annual product marketing plans to support product launch and growth. Working across multiple regions and teams (Product Management, R&D, Marketing, Sales Team, Professional Services (Internal) Customers (External) to support product launch to achieve customer and commercial targets. - Market/product analysis and reporting - Pricing and Product lifecycle - Marketing/Messaging Collateral - Internal support - Partner Management Show less
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Project Manager
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Dec 2017 - Present
Working within the global sports, leisure and hospitality sectors. Delivering customer centric EPOS, Payment, Workforce Management, Apps and BI solutions into some of the world’s most iconic sports and entertainment companies.Recent project deliveries included clients at;• The O2 Arena• Crystal Palace FC• The Hurlingham Club• Southampton FC• Arena Racing Company (15 UK racecourses)• Strand Palace Hotel• Pizza Hut UK• Wendy's USA• Caesars Entertainment• Aviva Stadium• Farah Experiences (Abu Dhabi).Liaison with and management of 3rd party hardware and software providers, as well as client IT & Network infrastructure teams. Show less
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Idox plc
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United Kingdom
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Software Development
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300 - 400 Employee
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Project Manager
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Aug 2014 - Jul 2017
• Working within the Public Sector arena delivering innovative software and data solutions into County, District and Borough Councils. Incorporating Planning, Building Control, Licensing, Housing, Environmental Health, alongside Public Access, Total Land Charges systems with Enterprise workflow and EDRMS document management. • Managing a concurrent total of 60+ projects ranging from small scale system upgrades of £10k to major system implementations in excess of £400k, with an ongoing revenue stream of £1m. • Responsible for the aged debt on all projects and the resourcing of Technical, Data and Product Consultants for each project. Show less
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Norwich City Football Club
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United Kingdom
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Spectator Sports
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200 - 300 Employee
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Project Manager
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Sep 2013 - Jul 2014
• Reporting to the Finance Director, to lead and re-energise a major IT systems project relating to the implementation of a SQL server web-based Stock Management & Procurement system, incorporating an EPOS Retail touch screen trading platform and a food & beverage system stadium wide. • Scoped the delivery of an E-cash customer loyalty solution and to deploy and develop an Agile BI Tool to aid the management teams in KPI and real-time reporting. • Currently focusing on multiple software delivery upgrades during the off season with extensive 3rd party supplier and business liaison, to develop test plans in conjunction with the key stakeholders to ensure business continuity and BAU. • Knowledge of related IT software systems from Agilysys, Eatec, Kappture, Cash Reconciliation System (RMS), Infogenesis, Ingenico PDQ devices, Normandy / PDA deployment • Systems / Business process mapping experience within a Sporting & Events Stadia Show less
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Aviva
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United Kingdom
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Financial Services
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700 & Above Employee
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Project Manager, Risk & Regulatory
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Mar 2012 - Apr 2013
• Project Managing a Financial Crime initiative, specifically the Sanctions Screening Regime adhering to HM Treasury legislation for 3rd Party policy relationships with a £1.8m project budget. • Utilising a "systems thinking" / agile project approach to achieve the project purpose • To manage the delivery of medium to large complex IT and Business Change projects • The delivery of agreed scope to time, cost and quality using a defined structured methodology • Effective communication and relationship management at all levels within the organisation Show less
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Chevin Fleet Solutions (APAC)
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Australia
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Software Development
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Project Operations Manager
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May 2011 - Nov 2011
Operations Project Manager, APAC • Six month secondment to review and stabilise the APAC division through a period of growth • Providing full Operational management for Sales, Support and Development teams • RFI/RFP tender management and submission • Providing technical guidance to pre-sales team during or after sales visits • Mentoring and managing project support and providing guidance to internal Development/Support teams • Performed a full APAC client implementation and workload review • Liaise with UK software development manager for tasks transferred back to UK • Implement ISO standards in conjunction with the UK HQ, ensuring all processes and procedures are met • Providing management support for all APAC clients and data providers • Support APAC division in all PR and marketing activities Show less
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Chevin Fleet Solutions
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United Kingdom
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Software Development
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1 - 100 Employee
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Project Manager
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May 2004 - May 2011
Senior Project Manager, specific projects included; • Scoped, tested and implemented to the World Food Programme, a Fleet Management System deployed into 82 countries worldwide. • Delivered intensive tailored week long training sessions in both Kampala, Uganda and Accra, Ghana to over 50 WFP country staff to enable them to cascade the system worldwide. • User scoping requirements workshops in WFP HQ based in Rome.- Similar systems implemented for NGO-s in Geneva for the IFRC and ICRC and OSCE • Volkswagen Group HQ, Milton Keynes. Scoped and delivered a bespoke web based employee car scheme system interfaced into VWG internal and factory support systems to facilitate the annual turnover of 11,000 vehicles into the UK market place. • Go Plant Limited, delivered a unique contract hire, operated hire and spot hire asset management system linked to Sage accounts, with remote deployment to GPL-s UK council customer base, including Barnet Council, Lichfield District Council, Coventry City Council, Manchester City Council • 3663 BidVest, deployed a vehicle management and cost control application into all 3663 UK distribution centres and developed a new Parking Charge Notice control module that enabled 3663 to save £200k per annum in parking fines. • DfT and TfL, project managed the software development and use of a unique system offering anonymous data bench-marking across vehicle and market sector analysis in conjunction with AECOM consultants. • Implemented a bespoke car scheme for NHS Derwent Shared Services who manage over 40 NHS primary care trust driver and vehicle data allocations. • Installed a web-based fleet management system into West Midlands Ambulance Service (WMAS) Show less
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Saint-Gobain UK & Ireland
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United Kingdom
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Construction
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400 - 500 Employee
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Senior Project Manager
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Feb 2003 - May 2004
Senior IT Project Manager, UK Transport Centre• Full responsibility, to procure and project manage the replacement of the Saint-Gobain fleet asset management system, circa £68m asset base covering car, commercial and MHE assets.- Project budget £1.5m• Developed web based systems to facilitate process re-engineering and reduce administration and headcount for the submission and approval of 2,500 company car driver mileage claims per month.• Analysed the business processes and re-engineered new ways of working to empower the business and its suppliers to manage its own fleet• To ensure that all changes met and exceeded existing Transport legislation and complied with all aspects of -O- Licensing and Health & Safety Show less
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Senior IT Project Manager
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Apr 2002 - Feb 2003
Senior IT Project Manager- Managing a team of 3 Project Manager-s and 1 Project Co-ordinator- Providing business and systems project management and mentoring in accordance with Prince2 methodology and IT processes- Administering 100 registered projects from business, development and infrastructure changes, reporting to the Project Board
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Jewson
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United Kingdom
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Wholesale Building Materials
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700 & Above Employee
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Project Manager
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Sep 1998 - Apr 2002
Project Manager• To implement and manage a new Tool Hire system into 180 UK locations, circa £1.75m software system spend.• Deployed on Citrix Win Frame Client and SQL Server architecture• Managing a team of 4 internal business analysts and the relationship between the external 3rd party software house and the Tool Hire senior management team
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IT Helpdesk Manager
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Nov 1996 - Sep 1998
• Management, support and motivation of staff• Planning shift patterns and holiday rotas• 1st level escalation point of contact as per SLA-s• Providing a central contact for 4000 users across 200 UK locations, handling on average 1500 calls per week, ensuring calls are logged, prioritised and routed correctly• Advising and coaching staff and users on system usage• Implemented training course for new staff
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Helpdesk Team Lead
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Mar 1994 - Nov 1996
• 1 of 2 team leaders, responsible for 3 support staff on a dual shift basis• Providing 1st line call handling/logging and fault diagnosis• Minor programme and data amendment management
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Senior Application Specialist
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Feb 1993 - Mar 1994
Senior Apps Support Specialist• Relocated from Norfolk to London• Provision of 2nd and 3rd line software support and debugging assistance to the Help Desk• Systems implementation field projects in the UK as part of business acquisitions
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