Experience

HAVEN Free Clinic
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Director of Behavioral Health

  • May 2023 - Present


Yale New Haven Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Rotation

  • 2022 - Present

  General Medicine 4-6 EP General Neurology/Epilepsy 6-3 SP Medical/Cardiology/ Telemetry V3E Postpartum Maternity 8WP General Medicine 4-6 EP General Neurology/Epilepsy 6-3 SP Medical/Cardiology/ Telemetry V3E Postpartum Maternity 8WP


University of California, San Francisco
• United States
• Higher Education
• 700 & Above Employee
• Implementation Specialist

  • 2019 - 2022


Asian Health Services

• United States
• Medical Practices
• 100 - 200 Employee

• Board of Directors

  • 2017 - 2022

  Asian Health Services serves and advocates for the medically underserved, including the immigrant and refugee Asian community, and ensures equal access to health care services regardless of income, insurance status, language, or culture. Asian Health Services serves and advocates for the medically underserved, including the immigrant and refugee Asian community, and ensures equal access to health care services regardless of income, insurance status, language, or culture.



Applied Research Works, Inc. - Cozeva

• United States
• Software Development
• 100 - 200 Employee

• Customer Success Manager

  • 2018 - 2019

  -Led the design and configuration of Cozeva's Electronic Healthcare Record, which included system configuration, process analysis, and gap analysis. -Planned, designed, validated, and deployed Cozeva’s Electronic Healthcare Record to clinical sites with over 50 clinical staff. -Managed clinical data acquisition and interoperability efforts throughout the project lifecycle and provided the cross-functional coordination and inter/intra team communications necessary for successful completion. -Led the design and configuration of Cozeva's Electronic Healthcare Record, which included system configuration, process analysis, and gap analysis. -Planned, designed, validated, and deployed Cozeva’s Electronic Healthcare Record to clinical sites with over 50 clinical staff. -Managed clinical data acquisition and interoperability efforts throughout the project lifecycle and provided the cross-functional coordination and inter/intra team communications necessary for successful completion.



Brown & Toland Physicians

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Technical Product Consultant

  • 2016 - 2018

  Provide Brown & Toland practices with clinical IT systems and technologies that enable them to deliver quality, patient-centered, and efficient care; and help Brown & Toland physicians, mid-level providers, nurses, and practice staff use these clinical health IT systems and technologies (“eTools”) effectively.-Deploying new practices on Brown & Toland's suite of eTools;-Facilitating the setup and on-boarding of new users;-Providing training and on-going education;-Consulting with practices and users on optimal use of eTools systems (including workflow analysis/redesign, use of new features/functionality, etc.);-Providing on-going system support (including troubleshooting, issue management, etc.)System management (including enhancement requests, configuration changes, etc.);-Assisting with organizational initiatives, such as annual wellnes visits and hierarchical condition category (HCC) coding;-Supporting compliance with federal/state initiatives, such as Meaningful Use (MU) EHR Incentive programs and Physician Quality Reporting System (PQRS); Show less

• Performance Improvement Coordinator II

  • 2014 - 2016

  Design and implement quality improvement programs aimed at ensuring high-quality care for the undeserved population in the Bay Area. Lead initiatives in Practice Improvement, Clinical Quality, and Health Services that focus on the triple aim: improving healthcare and patient experience while avoiding inappropriate care. -IHA Pay for Performance-HEDIS Commercial & Medicare Reporting-Patient Satisfaction Surveys-Medicare STAR Reporting -Accountable Care Organization (ACO) Reporting. Show less