Steve Lee

Assistant Manager at Singapore Pools
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG

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Experience

    • Singapore
    • Gambling Facilities and Casinos
    • 300 - 400 Employee
    • Assistant Manager
      • Mar 2022 - Present

      - plan, deploy, maintain and manage network infrastructure including routing, switching and security - identify areas of improvement, build redundancy into the existing Infrastructure with focus on simplicity and operational efficiency - document all aspects of Network infrastructure and maintain Knowledgebase and SOPs - track, maintaining and update asset inventory of defective and replacement parts - evaluate Network infrastructural change requests and assess organisational risks - participate in testing and evaluation of new technologies to ensure compatibility and functionality - attend IT audits, provide explanations and propose corrective/preventive actions to auditors - serve as resource to other IT teams regarding network issues or impact of other systems changes on the network Show less

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Network Engineer
      • Jul 2021 - Mar 2022

      • Assist with the planning and design of infrastructure systems • Assist with the documentation of infrastructure design and planning activities and decisions • Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications • Align infrastructure operations with agreed service agreement standards • Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades • Participate in infrastructure development activities • Assist with infrastructure testing and implementation .Vendor management and project manage Show less

    • Indonesia
    • International Trade and Development
    • 700 & Above Employee
    • Infrastructure Engineer
      • Aug 2019 - Jul 2021

      • Responsible for the entire company network operation infrastructure across countries, country includes Asia, America and Europe • Setup LAN where users get to connect for accessing resources • Setup WAN [MPLS / DMVPN] back to data centre for controlled resources • Skill set of handling other team is also required where liaising such as playing role as a project manager to oversee the entire deployment • Monitor system resource utilization, trending, performance and capacity planning / schedule auto-backup via (SolarWinds) • Responsible for level 2 and level 3 incidents and manage escalation. • Handle VoIP/network related projects • Support maintenance of global wide network infrastructure to optimize network performance by continually areas of improvement • Work within established configuration and apply change management policy • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations • Maintain technical documentation and SOPs Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Dec 2018 - Aug 2019

      • Provide Level-2/3 support and troubleshooting to resolve issues • Assign IP and create L2-L3 interface to Device • Performing half yearly IOS patching for all Network Devices ( VSS / router / Switch • Monitoring network engineering performance and ensure system availability and reliability ( Solarwinds , Algosec ) • Liase with vendor and discuss for solution • Troubleshooting of Routing Protocols undisrupted communications. • Taking immediate actions on vulnerabilities and attacks by blocking the IP’s/Domain’s/Service ports etc • Regular audit checks with help of security advisories shared by vendor for vulnerabilities and overcome by upgrading the device to safer OS versions. • Day to day activities includes managing Cisco , Checkpoint, MacAfee, Palo Alto and FortiGate firewalls and troubleshooting on escalated cases • Performing commission/decommissions of sites with Firewalls, Routers and Switches as per requirement. • Firewall Rules Implementation & Quarterly Firewall Rules Review • Preparing Incident Report & Monthly Network Availability reports Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Network Engineer
      • Jul 2015 - Nov 2018

      • Preparing and implementing ACL as per client requirements. • Provide Level-2/3 support and troubleshooting to resolve issues • Perform a variety of Network maintenance tasks, installation of switches, routers, Access point’s, firewalls and various IT related tasks. • Configuration of Cisco switches, routers, AP, Firewalls • Configuring and maintenance of ASA , Checkpoints, WLC, ACS, VSS • Configuring of ACS, TACACS, and RADIUS servers for AAA authentication. • Troubleshooting of Routing Protocols undisrupted communications. • Password recovery and Upgrading the IOS of router and switch. • Monitor ADVA Device and ONS (Cisco) DWDM Environment • Monitoring network engineering performance and ensure system availability and reliability ( Solarwinds , Network Element Manager , Algosec ) • Liaise with vendors and other IT personnel for problem resolution • Provide regular management reports and updates Show less

    • Higher Education
    • 200 - 300 Employee
    • Technical Assistant
      • Jul 2014 - Jul 2015

      - Installing and configuring computer hardware operating systems and applications - Monitoring and maintaining computer systems and networks - Troubleshooting system and network problems and diagnosing and solving hardware or software faults -Setting up new users' accounts and profiles and dealing with password issues -Performing admin duties as assigned. -Setting up and configure the printer , Projector , Visualiser to user / classroom - Installing and configuring computer hardware operating systems and applications - Monitoring and maintaining computer systems and networks - Troubleshooting system and network problems and diagnosing and solving hardware or software faults -Setting up new users' accounts and profiles and dealing with password issues -Performing admin duties as assigned. -Setting up and configure the printer , Projector , Visualiser to user / classroom

Education

  • Multimedia University
    High School Diploma, Information Technology
    2011 - 2013

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