Experience

TERAPRO

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• General Manager

  • Dec 2022 - Present

  Ottawa, Ontario, Canada



J.R. Brisson Equipment Ltd.

• Machinery Manufacturing
• 1 - 100 Employee

• General Manager

  • Apr 2017 - Present

  Région de Ottawa, Canada

• General Manager

  • Apr 2017 - Present

  Région de Ottawa, Canada Reporting to the Board of Directors of Terapro Group, responsible for maximizing the P&L of the 4 business locations under my leadership with a team of 60 sales and product support employees. • Increased revenue from $33M to $60M in 4 years through the acquisition of a New-Holland dealership (2018) to support growth in the Gatineau region; the strategic relocation of our Ottawa East End branch to Stittsville (2020) and the expansion of our sales territory in Northern Ontario (2021-22)… Show more Reporting to the Board of Directors of Terapro Group, responsible for maximizing the P&L of the 4 business locations under my leadership with a team of 60 sales and product support employees. • Increased revenue from $33M to $60M in 4 years through the acquisition of a New-Holland dealership (2018) to support growth in the Gatineau region; the strategic relocation of our Ottawa East End branch to Stittsville (2020) and the expansion of our sales territory in Northern Ontario (2021-22). • Increased profits through a revised rental strategy (80/20 approach/maximizing rental utilization) and increased focus on high-margin product support segment. • Scaled up the workforce and focused on change management practices and employee integration throughout the different stages of J.R. Brisson integration to Terapro Group while managing a high turnover rate due to retirements, Covid-19 instability, and labor shortages. • Implemented and increased health and safety employee awareness by creating a Health & Safety Committee, providing increased H&S training, weekly toolbox meeting which lead to the reduction of on-site accidents. • Provided strategic direction and guidance to ERP project team for the 2022 implementation of a new financial and operational system with the objective of harmonizing key business processes amongst 18 branches in the Terapro Group in Ontario and Quebec. • Managed complex end-to-end projects such as the construction of a new branch in Stittsville ($5M), the renovations of existing locations and the opening of a new branch in Sudbury while managing daily operations.



Hewitt Équipement Ltée.

• Canada
• Machinery Manufacturing
• 300 - 400 Employee

• Branch Manager

  • Aug 2013 - Apr 2017

  Candiac Responsible for two business locations representing $28M in sales and 130 employees, covering all industry segments (Heavy Equipment, Lift Trucks, On-highway Trucks, Power and Transportation, Crushing and Hydraulic Repair) • Managed and coached the sales team to implement business plans focused on maximizing sales for the assigned south-shore territory. • Managed the overall business operations of the branch including service and business delivery processes for all business unit… Show more Responsible for two business locations representing $28M in sales and 130 employees, covering all industry segments (Heavy Equipment, Lift Trucks, On-highway Trucks, Power and Transportation, Crushing and Hydraulic Repair) • Managed and coached the sales team to implement business plans focused on maximizing sales for the assigned south-shore territory. • Managed the overall business operations of the branch including service and business delivery processes for all business unit markets. • Met with clients on a weekly basis to offer and enter into long-term service agreements and promote and build customer loyalty leading to an increased loyalty index (+7.5% in 2014 vs 2013). • Developed employee performance objectives in accordance with company goals and values • Promoted safe and healthy behaviors as a core value of the organization’s culture.

• Operations Manager

  • Jul 2010 - Aug 2013

  Pointe Claire Responsible for the daily operations of the material handling group for the province of Quebec; managed a team of 5 foremen and supervisors overlooking a team of 75 employees.

• Parts and Service Manager

  • May 2007 - Jul 2010

  South shore Montreal Responsible for the Parts and Service Department of the three agricultural Hewitt branches through the management of a team of 26 employees. Played a strategic role in the reorganization of the Agricultural Division by participating actively in the acquisition of two dealerships which resulted in improving profit margin and increasing the parts and service department revenues by 35% over two years.

• Technico Commercial Supervisor

  • Sep 2005 - May 2007

  Pointe Claire Reporting to the Business Manager and working in collaboration with the Sales Department, I managed a team of 6 employees responsible for ensuring timely delivery of equipment; implemented a network of suppliers of CAT small power engines in Quebec to ensure a better service for residential clients and negotiated agreements with Caterpillar to maintain our profit margin above 15%.