Steve Kovtonuk
Systems Enginner at Health Partners Plans- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Systrack Administrator
Lakeside SoftwareJan, 2023- Oct, 2024 -
Systrack Technician
Lakeside SoftwareDec, 2022- Oct, 2024 -
ITIL Foundation Level
HDIMay, 2022- Oct, 2024
Experience
-
Health Partners Plans
-
United States
-
Hospitals and Health Care
-
300 - 400 Employee
-
Systems Enginner
-
Oct 2019 - Present
• Engineer level support for OS and applications, third level and engineer support for a Windows based environment. • Conversion from windows 7 to Windows 10, VM and physical. • Software packaging and MSI creation via InstallShield and PACE. • Thin App creation for multi version applications. • App Stack technology for virtual machines to be deployed with Windows 10 • Mass deployments delivered via Ivanti Landesk and System Center. • SCCM Administration • End point patching via Ivanti Shavlik • Server applications maintained System support for VMWare View and VSphere versions 6 and 7. • Use of HEAT ticket system. • Hardware includes Desktop, laptop, peripherals and Wyse thin clients. • Lakeside Systrack system management software • Horizon admin console for VMWare 7.X support • VRealize
-
-
-
QVC
-
United States
-
Retail
-
700 & Above Employee
-
Systems Engineer
-
Apr 2000 - Apr 2019
• Progressively moved through the organization via promotion. • Technical Level 3 Support - Closed cased within 98% of SLA • Macintosh Administration - Built, scripted and Automated over 50 packages with minimal defects Support Windows 7 and 10 OS, approx 10,000 machines enterprise wide • Vertex Database updates - Maintained version and automated the push of the application details to QVC users. • Adobe Cloud Services - Built, Maintained and automated service. Setup Active Directory Sync. Maintained user groups for access. Implemented Single Sign On • VMware - Vsphere - Served as the administrator for Vsphere, created clones built and recomposed linked clones. • VFusion- Setup and installed. Used for the graphic artists to use Microsoft application. • VMware - Appvolumes - Built, scripted and published 50 plus complex applications • SCCM - Packaged and scripted 80 plus packages. Use of Powershell scripting and Wise packaging. Tested and Deployed security patches using automation. Setup and maintained remote site application synchronization.. Hardware includes HP Laptops, Desktops, Zero client and thin clients. Mac MacBook Pro, MacBook Air, Mac Pro and Mac Mini. • System support with VMWare View and VSphere consoles, version 6.
-
-
-
Elf AtoChem (ARKEMA)
-
Philadelphia, Pa.
-
Business Analyst
-
Oct 1999 - Apr 2000
Contract Position Primary Roles • Supported Windows 98 architecture for 5000+ clients • First and second level technical computer support for clients that were in the building, sales people that were on the road, and clients at remote site locations. • Supported and used WinInstall server for Software installation for clients on premises, on the road or at remote facilities. • Desk side second level visits to clients as needed for support or training. Contract Position Primary Roles • Supported Windows 98 architecture for 5000+ clients • First and second level technical computer support for clients that were in the building, sales people that were on the road, and clients at remote site locations. • Supported and used WinInstall server for Software installation for clients on premises, on the road or at remote facilities. • Desk side second level visits to clients as needed for support or training.
-
-
-
QVC
-
United States
-
Retail
-
700 & Above Employee
-
Deployment Contractor
-
Apr 1999 - Oct 1999
Placed at location as a contractor for 6-month project, Y2K. Primary Roles • Upgrade company from Windows 3.1and DOS, to Windows 95 and NT. • Upgrade hardware as needed to support new Operating System models. • Training and support for the clients that were unfamiliar with the new upgrades. • Create documents for other team members to follow to solve problems or train clients. Placed at location as a contractor for 6-month project, Y2K. Primary Roles • Upgrade company from Windows 3.1and DOS, to Windows 95 and NT. • Upgrade hardware as needed to support new Operating System models. • Training and support for the clients that were unfamiliar with the new upgrades. • Create documents for other team members to follow to solve problems or train clients.
-
-
-
Wilmington Trust
-
United States
-
Financial Services
-
700 & Above Employee
-
Deployment Contractor
-
Oct 1998 - Apr 1999
Placed at location as a contractor for 6-month project. Primary Roles • Upgrade company from Windows 3.1, to Windows NT. • Upgrade hardware as needed to support new Operating System models. • Training and support for the clients that were unfamiliar with the new upgrades. • Create documents for other team members to follow to solve problems or train clients. • Maintain mobile (local) deployment server with images, applications, and updates. Placed at location as a contractor for 6-month project. Primary Roles • Upgrade company from Windows 3.1, to Windows NT. • Upgrade hardware as needed to support new Operating System models. • Training and support for the clients that were unfamiliar with the new upgrades. • Create documents for other team members to follow to solve problems or train clients. • Maintain mobile (local) deployment server with images, applications, and updates.
-
-
Education
-
1998 - 1998
Ameritrain
Certificates, Information Technology -
1985 - 1988
Ridley High School
High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
Community
