Experience

FFEI

• United Kingdom
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Product Quality and Customer Support Engineer

  • Jun 2017 - Present



LaserLife

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Senior Field Technician

  • May 2013 - Jun 2017

  Service and maintain photocopiers and printersLiaise with customers and sales personnel Install new productsGo to escalation callsConverse with other members of staff to insure the job is carried out in the best and most professional way possibleEnsure the machine is in a clean working condition on departure from siteKeep an updated log of any issues encounteredKey Achievements Completed training courses on the following machinesKyocera Network CourseI am currently completing my canon e-learning programme Good knowledge of networkingAlways meet targets, but mostly exceed them 100% attendanceWAN/LAN experience Wireless network experienceExtensive Networking Skills



Annodata - A Kyocera group company

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Field Service Engineer

  • Apr 2012 - May 2013

  Service and maintain photocopiers and printersComplete the relevant paper workLiaise with customersConverse with other members of staff to insure the job is carried out in the best and most professional way possibleEnsure the machine is in a clean working condition on departure from siteKeep an updated log of any issues encounteredKey Achievements Completed training courses on the following machinesCanon IR Advance c52xx seriesI am currently completing my canon e-learning programme Basic networking skillsMet targets to reduce parts costs100% attendance



Vision Office Automation

• Field Engineer

  • Apr 2009 - Apr 2012

  Service and maintain photocopiers and printersComplete the relevant paper workLiaise with customersConverse with other members of staff to insure the job is carried out in the best and most professional way possibleEnsure the machine is in a clean working condition on departure from siteKeep an updated log of any issues encounteredKey Achievements Completed training courses on the following machinesCanon IR Advance 50** seriesCanon IR3245 seriesCanon IR2380 seriesI am currently completing my canon e-learning programme Basic networking skillsMet targets to reduce parts costs100% attendance



Admiral Business Systems

• Trainee Engineer

  • May 2006 - Apr 2009

  Setup and test machines before delivery to siteComplete relevant paper workLiaise with delivery team and logisticsService photocopiersDeliver and collect photocopiers from siteKey AchievementsPromoted from position in workshop to trainee field engineer100% attendance Setup and test machines before delivery to siteComplete relevant paper workLiaise with delivery team and logisticsService photocopiersDeliver and collect photocopiers from siteKey AchievementsPromoted from position in workshop to trainee field engineer100% attendance