Experience

Penn State Health St. Joseph

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Director of IT Operations

  • Jan 2016 - Present

  • IT Director responsible for IT Infrastructure leadership for St. Joseph Regional Health Network in the greater Reading PA area. • IT Director responsible for IT Infrastructure leadership for St. Joseph Regional Health Network in the greater Reading PA area.



Catholic Health Initiatives

• United States
• Hospitals and Health Care

• Site Director, Information Technology

  • Jan 2014 - Jan 2016

  • IT Director responsible for IT leadership for St. Joseph Regional Health Network in the greater Reading PA area.• Responsible for ensuring that St. Joseph Regional Health Network understands the CHI Information Technology Services (ITS) national structure, governance, reporting processes and alignment of functional teams and that CHI / ITS understands the business needs of St. Joseph Regional Health Network. This includes assisting St. Joseph Regional Health Network in developing technology solutions and ensuring that ITS related issues and changes are addressed quickly to minimize the impact on the business.• Provide leadership to the Regional CIO and Division VP in project prioritization and developing of a regional portfolio. This includes working closely with the hospital leadership to develop, achieve and align regional and national goals.• Responsible for creating and managing the hospital's IT annual budget.• Attend senior leadership meetings addressing operational issues, assessing strategic initiatives from an ITS perspective and ensuring ITS adds value to the organization by engaging the appropriate resources. Show less

• Platform Manager

  • Jan 2013 - Jan 2014

  Responsible for server and data center support for 78 hospital facilities and 3 national offices in 19 states across the United States.Manage multiple project managers as well as support and project based contractors across the country.Manage the relationship with our outsource partner to maintain our customer service standards.Responsible for 78 data centers/computer rooms containing a total of almost 7000 servers.Manage and/or responsible for national and site projects including but not limited to… VMware stabilization and remediation Citrix stabilization, remediation, and upgrade. Hospital/health system acquisition and divestitures. Several large HIS server implementations. Yearly server refresh. Show less

• Area Manager

  • Jan 2009 - Jan 2013

  Data Centers & ServersResponsible for server and data center support for 123hospital facilities and 3 national offices across the eastern part of the United States.Manage 3 regional supervisors, 23 Server Engineers, as well as multiple support and project based contractors.Responsible for 25 data centers/computer rooms containing a total of 1719 servers.Managed and/or responsible for many regional and site projects including but not limited to…New facility construction projects – 4 replacement hospitals with new data centers/computer roomsHospital and Physician clinic acquisitions in many marketsAd migrations of 4 domains into a national domainRegional VM implementation which reduced the physical server count by over 40%Regional standardization of security policies, processes, hardware, software, support tools, etc.Replaced outdated backup software and tape systems with new standardized software and disk backupsImplemented scheduled monthly patching schedule, including SCCM and SCOMImplemented refresh schedule for physical HW, moves to VM, Citrix environments, SANs, etc.Data center security improvements including policies, security systems, environmental and security monitoring, physical upgrades, etc.Performed many application upgrades requiring new OS’s, HW, storage, etc.Responsible for audit compliance and audit finding remediation for all regional server and data center issues. Auditing work performed by CHAN, E&Y, and an internal CHI Security team. Show less

• Information Technology Manager

  • Jan 1999 - Jan 2009

  Responsible for management of all technical groups at St. Joseph Medical Center. This included the Voice and Data Network, Client Computing, PACS, and Server groups.Responsible for supporting 2 hospitals, 17 satellite facilities, a central billing office, a foundation office, 300+ remote users including physician offices, 1800+ local users, 70+ servers, 1300+ desktops devices, 350+ network devices, an internal wireless system, site to site wired and wireless systems, and many software applications throughout the hospital network.Member of the CHI national security team responsible for creating corporate wide security policies and procedures now implemented by 75+ hospitals.Responsible for all IT technical aspects of the design and building of a new hospital facility as well as the relocation of all the existing equipment. This included the design of the data center, IDF closets, IT office space, and cable plant. Created cable and numbering standards, worked with hospital directors to lay out device locations, mapped wireless access point locations, and oversaw cable plant vendors during the cat6 and fiber installs. Worked with a vendor to lay out a site to site wireless link between the two campuses. Responsible for the IT Technical budget, worked with vendors to obtain the best pricing and the procurement of hardware. Planned the building and deployment of 600+ new desktop devices and 300+ new network devices throughout the new facility. Organized the reconfiguration of existing hardware, pre planned and configured the new locations to accept the existing hardware, and orchestrated the hardware moves from the existing facility to the new facility.IT project manager on other large projects such as a PACS, CPACS, and Wireless implementations as well as many other large and small hardware and applications deployments. Show less

• Technology Group Leader

  • Jan 1996 - Jan 1999

  Responsible for all IT technical needs for Saint Joseph Regional Health Network. This included all the locations for St. Joseph Medical Center in Reading PA and St. Joseph Hospital in Lancaster PA.Responsible for all IT technical staff members at multiple facilities.Responsible for the Y2K testing and upgrades for both hospitals and their offices.

• Network Analyst

  • Jan 1993 - Jan 1996

  Responsible for hardware, software, and network support of an IT service center and seven hospital networks. This included all aspects of hardware support including server, network, and desktop.Performed system administration tasks on the Meditech HIS systems for seven hospitals.Project manager on several major projects including the implementation of a corporate wide e-mail system, hardware implementations during two hospital wide Meditech implementations, several LAN implementations, and a billing office IT reorganization. Show less



Saint Joseph Hospital

• United States
• Biotechnology Research
• 1 - 100 Employee

• Senior Information Services Technician

  • Jan 1991 - Jan 1993

  Responsible for all technical services required within a hospital. Responsible for other technical staff members. Provide technical support such as LAN administration, hardware support, and operations duties required in a hospital as well as at several remote sites. Responsible for all technical services required within a hospital. Responsible for other technical staff members. Provide technical support such as LAN administration, hardware support, and operations duties required in a hospital as well as at several remote sites.



Micah Systems Inc

• United States
• Information Technology & Services
• 1 - 100 Employee

• Engineer in Charge

  • Jan 1987 - Jan 1991

  Responsible for on-site client relations at a large client facility. Responsible for other technical staff members. Provide technical support such as LAN administration, hardware support, and operations duties. Responsible for on-site client relations at a large client facility. Responsible for other technical staff members. Provide technical support such as LAN administration, hardware support, and operations duties.