Experience

Wirtz Realty Corporation

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Administrator

  • Dec 2022 - Present

  Assist with operational aspects of Lakeview East real estate portfolio. Assist with operational aspects of Lakeview East real estate portfolio.



Chestnut Review

• Prose Reader

  • Oct 2022 - Present

  Provide first and second reads on submitted works of prose. Offer detail paid feedback upon request Provide first and second reads on submitted works of prose. Offer detail paid feedback upon request



Multiple

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Freelance

  • Jun 2021 - Dec 2022

  Freelance transcription work through Rev.com Freelance creative fiction writing, including a 3rd place prize in the Chestnut Review Stubborn Writer's Contest 2021 Miscellaneous temp positions, including front desk concierge and seasonal leasing roles. Freelance transcription work through Rev.com Freelance creative fiction writing, including a 3rd place prize in the Chestnut Review Stubborn Writer's Contest 2021 Miscellaneous temp positions, including front desk concierge and seasonal leasing roles.



Stocking/Urban

• Property Manager

  • Feb 2021 - Jun 2021

  Oversaw all operational aspects of a new mixed-use property management firm, including coordinating transitional details with previous management groups, banking institutions, and existing tenants. Oversaw all operational aspects of a new mixed-use property management firm, including coordinating transitional details with previous management groups, banking institutions, and existing tenants.



RMK Management Corporation

• United States
• Real Estate
• 100 - 200 Employee

• Property Manager

  • Sep 2019 - Jan 2021

  Performed all management and leasing functions for a 71-unit luxury building in Old Town, and then transitioned to management and leasing for 100-unit luxury building in Lakeview East. Prepared 2020 and 2021 operations budget, including leasing and occupancy assumptions based on prior years’ data and market conditions, in addition to justifying all changes to budget on operational GL categories. Completed weekly and monthly financial reporting for senior leadership and ownership, including variance reports, market studies, historical leasing comparisons, and delinquency summaries. Awarded for highest average occupancy across RMK portfolio at The Scott Residences. Awarded for highest number of completed service requests for a boutique building across RMK portfolio at Viridian on Sheridan. Serve as direct supervisor for one full-time maintenance supervisor and four contracted front desk concierge. Achieved closing ratio of over 20% from May through August 2020 despite coronavirus pandemic. Show less



Bjb Partners Llc

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Feb 2018 - Sep 2019

  Managed portfolio of 492 residential units across 11 buildings in Lincoln Park, and then transitioned to management and leasing for 153 units across two buildings in West Loop and Loop. Direct supervisor for 3-4 leasing agents (FT), 1 APM (FT), 3 Engineers (FT), 1 Leasing Assistant (Seasonal), and 3 janitorial staff (contract) with Lincoln Park portfolio. Oversaw 300+ quick turns in 2018 for Lincoln Park portfolio with minimal issues. Maintained portfolio-wide occupancy in Lincoln Park above 92% throughout season and finished 2018 with 99.39% occupancy and 95.71% average occupancy. While leasing in West Loop portfolio, achieved averages PSF rents above $5.00 on average on micro units (less than 250 square feet). Completed lease up for a new renovation project located at Adams and Wells. Show less



Invitation Homes

• United States
• Real Estate
• 700 & Above Employee

• Assistant Property Manager

  • Jul 2017 - Feb 2018

  Created and implemented policy and procedure for lease renewals follow-ups, and made weekly contact with all leases expiring within 120 days for portfolio of 2,800+ single family homes. Audited and entered utility charges for municipalities where service must remain in ownership name with 100% accuracy. Created and implemented policy and procedure for sending delinquent accounts to collections following move out. Coordinated move in/move out logistics with resident, Portfolio Director, and maintenance team. Performed deposit accounting and assessed damage charges to resident ledgers following move out. Show less



Mondo

• Estonia
• Non-profit Organization Management
• 1 - 100 Employee

• Technical Recruiter

  • Feb 2017 - Jun 2017

  Proactively sourced talented applicants for available openings from major job boards, social media, and LinkedIn. Qualified interested candidates work credentials, including verification of work history, availability, skillset, and asked technical screening questions when necessary. Communicated anticipated timeframes/interview details with prospective candidates and Account Director. Proactively sourced talented applicants for available openings from major job boards, social media, and LinkedIn. Qualified interested candidates work credentials, including verification of work history, availability, skillset, and asked technical screening questions when necessary. Communicated anticipated timeframes/interview details with prospective candidates and Account Director.



Floral Image Chicago

• Sales Account Executive

  • Mar 2016 - Feb 2017

  Make minimum of thirty customer contacts per day (including dropping trail arrangements at cold leads, following up on trails, and contacting trail locations that are out of the office). Establish client base in Chicago, North, Northwest, and Western suburbs. Maintain closing ratio of 15% on cold call trials. Monitor and maintain inventory in storage unit, including repair of damaged displays. Responsible for collecting/processing payment and changing out arrangements for 250+ current clients. Show less



Pinnacle Living

• Australia
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Nov 2015 - Mar 2016

  Served as direct supervisor for three engineers, five concierge staff, assistant property manager, and leasing specialist. Improved building’s ApartmentRatings.com recommended average from 0% to 67%. Acquired and compared bids for major projects related to pest control, cleaning, marketing, and IT infrastructure. Compiled and monitored regular financial reports for Pinnacle senior leadership and investment partners. Completed extensive audit of previous management group’s files and obtained missing documents. Show less



Reside Living

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jan 2014 - Oct 2015

  Served as direct supervisor for two engineers and one leasing specialist. Achieved 4.8/5 Satisfacts score on annual reviews in first year own ownership despite extensive renovations, rent increases of over 5%, and elimination of overnight door staff. Consistently exceeded budgeted goals for operating expenses and revenue. Consistently achieved desired rental rates while maintaining at least 95% occupancy (accounting for units down due to renovation). Trained leasing specialists after one-day onboarding process at corporate office and mentored my first hire to win the CAMME “Rookie of the Year” award. Drafted annual budgets for building revenue and operating expenses for review and approval by corporate office. Compiled and audited monthly financial reports, including variance reports, delinquency reports, non-rent income reports, and quarterly financial summaries. Show less



Park Lincoln Apartments

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Apr 2013 - Jan 2014

  Advertised, leased, and maintained 100% occupancy for 138 residential units. Coded and paid all incoming invoices with company checkbook. Maintained accurate rent roll and financial records in excel spreadsheet. Served as direct supervisor for two engineers and two full-time door staff. Advertised, leased, and maintained 100% occupancy for 138 residential units. Coded and paid all incoming invoices with company checkbook. Maintained accurate rent roll and financial records in excel spreadsheet. Served as direct supervisor for two engineers and two full-time door staff.



Advanced Resources

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Administrative Assistant at Fragomen, Del Rey, Bernsen & Loewy (Temp)

  • Dec 2012 - Apr 2013

  Prepared immigrant and nonimmigrant visa petitions, prevailing wage requests, and supporting documents for filing with United States Citizenship and Immigration Services (USCIS). Created cover letters for audits and requests for evidence from Dept. of Homeland Security and Dept. of Labor. Performed data entry of demographic information from foreign nationals with high attention to detail. Contacted USCIS regarding status of pending cases and clarification of determinations issued. Drafted recruitment materials and summaries of recruitment efforts for clients per Dept. of Labor requirements. Invoiced for filing fees, legal fees, and other miscellaneous expenses per contract with client. Show less



Affiliated Cardiologists of Arizona

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Secretary

  • Jul 2011 - Oct 2012

  • Created electronic templates of office paperwork and correspondence. • Drafted letters to patients and primary care physicians. Entered patient information into computer database with high attention to detail. Scanned and sorted paperwork and exam results into electronic medical records system. Oversaw training and implementation of Athena Health electronic medical records system. Obtained insurance authorization for hospital and in-office procedures. Coordinated with hospital staff to schedule inpatient and outpatient cardiac procedures. Translated exam instructions and appointment information for Spanish-speaking patients. Show less

• Front Office and Order Entry Coordinator at Radio Flyer (Temp)

  • Apr 2011 - Jul 2011

  Processed all 3rd party orders through AS400 with 98% accuracy. Worked with Supply Chain and shipping companies to expedite rush orders. Organized and processed shipping documents, POs, and invoices into imaging system. Processed all 3rd party orders through AS400 with 98% accuracy. Worked with Supply Chain and shipping companies to expedite rush orders. Organized and processed shipping documents, POs, and invoices into imaging system.



LaSalle Network

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Military Customer Care Specialist at Life Fitness (Temp)

  • Feb 2011 - Apr 2011

  Ensured that all product sold matched the terms and pricing of GSA contract. Processed orders for equipment or warranty through Salesforce.com and Oracle. Confirmed pricing, payment options, frame color and delivery specifications with customer. Ensured that all product sold matched the terms and pricing of GSA contract. Processed orders for equipment or warranty through Salesforce.com and Oracle. Confirmed pricing, payment options, frame color and delivery specifications with customer.

• Employee Records Consultant at Walgreens (Temp)

  • Aug 2010 - Feb 2011

  Exported payroll info to Excel and calculated hours worked and gross earnings for disability claims. Assisted in construction of complete employee personnel records. Retrieved, sorted, and redirected mail across corporate campus. Contacted district and store-level managers to research start or termination date discrepancies. Exported payroll info to Excel and calculated hours worked and gross earnings for disability claims. Assisted in construction of complete employee personnel records. Retrieved, sorted, and redirected mail across corporate campus. Contacted district and store-level managers to research start or termination date discrepancies.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Driver Helper

  • Dec 2009 - Dec 2009

  Making package drop-offs, obtaining customer signatures for confirmation of delivery, arranging packages on truck to increase efficiency, working independently of driver to deliver multiple packages to apartment/condominium complexes, using electronic DIAD board to record deliveries. Making package drop-offs, obtaining customer signatures for confirmation of delivery, arranging packages on truck to increase efficiency, working independently of driver to deliver multiple packages to apartment/condominium complexes, using electronic DIAD board to record deliveries.

• Administrative Assistant

  • May 2009 - Aug 2009

  Operating office switchboard, confirming patient appointments, updating medical charts, requesting insurance authorization for procedures, entering patient information into computer database, assisting receptionists, secretaries and medical assistants as needed. Operating office switchboard, confirming patient appointments, updating medical charts, requesting insurance authorization for procedures, entering patient information into computer database, assisting receptionists, secretaries and medical assistants as needed.



Featherproof Books

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Intern

  • Feb 2009 - Jun 2009

  Applying html to blog posts, compiling e-mail distribution lists, updating author information page, creating Wikipedia articles for authors, distributing promotional material, assisting with merchandise tables at art conferences. Applying html to blog posts, compiling e-mail distribution lists, updating author information page, creating Wikipedia articles for authors, distributing promotional material, assisting with merchandise tables at art conferences.



Savers

• South Africa
• Non-profit Organization Management
• 1 - 100 Employee

• Sales Clerk

  • May 2008 - Jan 2009

  Worked summer of 2008 and holiday season of 2008/2009. Duties Included: Maintaining store appearance, stocking and removing merchandise, assisting with on-site donations, cashiering, maintaining fitting rooms, assisting customers. Worked summer of 2008 and holiday season of 2008/2009. Duties Included: Maintaining store appearance, stocking and removing merchandise, assisting with on-site donations, cashiering, maintaining fitting rooms, assisting customers.



Radio Shack

• United States
• Retail
• 200 - 300 Employee

• Cashier

  • Nov 2007 - Dec 2007

  Advising customers on purchases, undergoing training to ensure up-to-date knowledge of products and services, monitoring inventory levels, and pickup/delivery of low-stock items from other locations. Advising customers on purchases, undergoing training to ensure up-to-date knowledge of products and services, monitoring inventory levels, and pickup/delivery of low-stock items from other locations.



Handyman Connection

• United States
• Construction
• 100 - 200 Employee

• Customer Service Representative

  • May 2004 - Aug 2006

  Answering customer phone calls, assisting in scheduling appointments for craftsmen, informing all craftsmen of their appointments by phone, fax, or e-mail, backing up computer files, assisting on job sites as needed, miscellaneous office jobs (filing, cleaning ect.) Answering customer phone calls, assisting in scheduling appointments for craftsmen, informing all craftsmen of their appointments by phone, fax, or e-mail, backing up computer files, assisting on job sites as needed, miscellaneous office jobs (filing, cleaning ect.)