Principal Engineer

• Jan 2023 - Present

• Provide technical support for projects including design, installation, maintenance, testing, evaluation, and operation of systems• Analyze system requirements, capacity, cost, and customer needs to determine project recommendations• Offer technical, operational, and administrative information, and resolution of technical issues to customers and staff• Manage, configure, and support of all client business continuity requirements

Cloud Engineer

• Jul 2020 - Jan 2023

Senior Engineer

• Jul 2019 - Jul 2020

Field Services Engineer

• Jul 2017 - Jul 2019

Assistant Network Administrator

• 2013 - 2017

• Contribute to and participate in selection/design, implementation, maintenance and support of information technology, equipment, and processes used by Kelly Scott Madison • Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities • Contribute to and participate in selection/design, implementation, maintenance and support of information technology, equipment, and processes used by Kelly Scott Madison • Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities

Frontline Supervisor (2 years)

• 2006 - 2012

• Managed, planned, organized, and directed employees in fast paced production environment • Prepared and managed safety procedures in accordance with Company, OSHA, and DOT guidelines • Prepared and implemented action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets • Managed, planned, organized, and directed employees in fast paced production environment • Prepared and managed safety procedures in accordance with Company, OSHA, and DOT guidelines • Prepared and implemented action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets