Steve Dumas
Group Account Director at Benchworks- Claim this Profile
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Bio
Experience
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Benchworks
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United States
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Advertising Services
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1 - 100 Employee
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Group Account Director
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Aug 2023 - Present
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Tata Consultancy Services
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India
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IT Services and IT Consulting
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700 & Above Employee
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Experience Transformation Group - Director of Client Management
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Apr 2021 - Aug 2023
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MERGE
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Costa Rica
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IT Services and IT Consulting
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1 - 100 Employee
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Vice President, Client Services
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Nov 2018 - Apr 2021
I collaborated with multiple senior leaders including sales, marketing, customer service, operations, and competitive intelligence to present strategic approaches to our clients, differentiate diverse product offerings, enhance engagement, and expand business operations. I developed and maintained strategic relationships between the agency and the client, while leading a team of client services individuals. I collaborated with multiple senior leaders including sales, marketing, customer service, operations, and competitive intelligence to present strategic approaches to our clients, differentiate diverse product offerings, enhance engagement, and expand business operations. I developed and maintained strategic relationships between the agency and the client, while leading a team of client services individuals.
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The Sandbox Agency
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United States
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Advertising Services
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1 - 100 Employee
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Sr. Account Director
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Sep 2015 - Nov 2018
In my previous role, I have managed a collaborative agency team to provide excellent customer service. I have developed brand and product strategy through market research, sales analysis, and tactical program effectiveness. In my previous role, I have managed a collaborative agency team to provide excellent customer service. I have developed brand and product strategy through market research, sales analysis, and tactical program effectiveness.
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Indiana University Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Brand Manager - International Patient Services, Cardiovascular, and Transplant
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Jul 2013 - Sep 2015
I monitored marketing operations and execution of traditional projects, including newsletters, direct mail, sales collateral, video, outdoor, print ads, and digital media such as digital display advertising, SEM, SEO, social media, and email campaigns for the Cardiovascular, Transplant, and International Patient Services Programs. I monitored marketing operations and execution of traditional projects, including newsletters, direct mail, sales collateral, video, outdoor, print ads, and digital media such as digital display advertising, SEM, SEO, social media, and email campaigns for the Cardiovascular, Transplant, and International Patient Services Programs.
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The Sandbox Agency, formerly GA Communication Group
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United States
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Advertising Services
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100 - 200 Employee
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Account Supervisor
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Jan 2012 - Jun 2013
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Account Executive
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Dec 2009 - Jan 2012
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Account Manager
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Jun 2007 - Nov 2009
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Katz Media Group
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United States
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Advertising Services
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400 - 500 Employee
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Sales Assistant
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Sep 2005 - May 2007
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Education
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Butler University
Bachelor of Arts, Media Arts