Steve Balzer
Operations Manager at Butler Wire & Metal Products, Inc.- Claim this Profile
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Bio
Credentials
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Bunn Serenade Operations Certification
Bunn SerenadeJan, 2017- Oct, 2024 -
Nespresso Certification
Nespresso USAJan, 2016- Oct, 2024 -
Curtis Certified
Curtis Industries, LLCJan, 2005- Oct, 2024 -
Kaleidoscope Diversity Certified
KaleidoscopeJan, 2005- Oct, 2024 -
Building Leadership Certified
AramarkJan, 2004- Oct, 2024 -
Crane National Certified
CRANE EXPRESS FOOD INCJan, 2000- Oct, 2024 -
Dupont Refinisher Certified
DuPontJan, 1994- Oct, 2024 -
Refrigerant Recovery Certified
ASE - National Institute for Automotive Service ExcellenceJan, 1994- Oct, 2024 -
Mars Certified
Aramark Refreshment ServicesJan, 1992- Oct, 2024 -
RMI Certified
Aramark Refreshment ServicesJan, 1990- Oct, 2024 -
CFC Recovery License
OSHA Safety Training Institute -
CFC Type 1 & 2, Auto License
OSHA Safety Training Institute -
National Automatic Merchandising Association, Certified Level 1, 2, 3
National Automatic Merchandising Association -
Powered Industrial Truck
Wisconsin Lift Truck
Experience
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Butler Wire & Metal Products, Inc.
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United States
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Mining
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1 - 100 Employee
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Operations Manager
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Dec 2019 - Present
▪ Lead employees in equipment set up and operations▪ Facilitate project management by supervising, purchasing, and coordinating delivers▪ Ensure quality assurance through inspection processes and customer relations ▪ Equipment training and maintenance ▪ Lead employees in equipment set up and operations▪ Facilitate project management by supervising, purchasing, and coordinating delivers▪ Ensure quality assurance through inspection processes and customer relations ▪ Equipment training and maintenance
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ARAMARK Refreshment Services
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Food and Beverage Services
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400 - 500 Employee
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Service Manager - Wisconsin
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Nov 1985 - Dec 2019
▪ Directed business operations of 4 market centers, supervised a fleet of 150+ vehicles, & coached a team of 40 employees.▪ Achieved market center & client retention goals by ensuring consistent application of standard operating procedures.▪ Implemented Salesforce operations for service departments nationwide to respond and recover and improve accountability of time and cost savings. ▪ Grew the customer base by establishing and maintaining rapport, identifying client needs, and communicating operational progress.▪ Built revenue and forecasted budgets for purchases, labor, building maintenance and vehicle maintenance.▪ Improved employee retention by recognizing and engaging employees; motivated and helped develop team members to their fullest potential.▪ Coordinated with sales & leadership teams to efficiently order and install equipment.▪ Recognized as Aramark’s Midwest Safety Champion for 11 consecutive years
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Community
