Steve Allen
Team Manager at Deacon Insurance- Claim this Profile
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Topline Score
Bio
Alec Frampton
I worked for Steve during the Covid Lockdown, Steve’s communication, leadership and organisation were fantastic in what was a tricky period for businesses.
Scott Whitney
Worked closely with Steve for a period of twelve months during this time he showed excellent planning, coaching and communication skills whilst ensuring his team consistently delivered great Customer Satisfaction and NPS scores. Steve led a number of initiatives to support fellow Customer Service Managers in increasing there own community work by presentations, mentoring and follow up calls to support there own local communities.
Alec Frampton
I worked for Steve during the Covid Lockdown, Steve’s communication, leadership and organisation were fantastic in what was a tricky period for businesses.
Scott Whitney
Worked closely with Steve for a period of twelve months during this time he showed excellent planning, coaching and communication skills whilst ensuring his team consistently delivered great Customer Satisfaction and NPS scores. Steve led a number of initiatives to support fellow Customer Service Managers in increasing there own community work by presentations, mentoring and follow up calls to support there own local communities.
Alec Frampton
I worked for Steve during the Covid Lockdown, Steve’s communication, leadership and organisation were fantastic in what was a tricky period for businesses.
Scott Whitney
Worked closely with Steve for a period of twelve months during this time he showed excellent planning, coaching and communication skills whilst ensuring his team consistently delivered great Customer Satisfaction and NPS scores. Steve led a number of initiatives to support fellow Customer Service Managers in increasing there own community work by presentations, mentoring and follow up calls to support there own local communities.
Alec Frampton
I worked for Steve during the Covid Lockdown, Steve’s communication, leadership and organisation were fantastic in what was a tricky period for businesses.
Scott Whitney
Worked closely with Steve for a period of twelve months during this time he showed excellent planning, coaching and communication skills whilst ensuring his team consistently delivered great Customer Satisfaction and NPS scores. Steve led a number of initiatives to support fellow Customer Service Managers in increasing there own community work by presentations, mentoring and follow up calls to support there own local communities.
Experience
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Deacon Insurance
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United States
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Insurance
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1 - 100 Employee
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Team Manager
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Jun 2019 - Present
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Swinton Group
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United Kingdom
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Insurance
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700 & Above Employee
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Customer Service Manager
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Sep 1999 - Feb 2019
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Customer Service Manager
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Sep 1999 - Feb 2019
To lead a team to deliver customer excellence and business growth. Unlocking individual potential and support team members in achieving their goals
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Cluster Manager
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Mar 2013 - Sep 2016
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Education
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Blaydon Comprehensive
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Blaydon
Community
