Experience

EVERMARK

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• National Account Manager

  • Nov 2022 - Present

• Retail Operations Manager

  • Feb 2019 - Jan 2023

• Sales and national accounts analyst

  • Jan 2017 - Feb 2019



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Merchandise Planner

  • Jan 2016 - Jan 2017

• Merchant Assistant

  • Oct 2014 - Jan 2016

• IT operations Specialist

  • Jul 2011 - Oct 2014

  Supports associates and non-associates with customer facing and store operation software applications O’view used to review complete order history including changes, payment details and repair Point of Sale issuesPso4 run different scripts to fish for information using SQL. Reset servers, repair hdw issues SharePoint to share data with different departments HP service manager-enable tracking and categorizing issues and identifying current issues. Knowledge base-used to perform tasks to document and repair performance of software/ hardware. Updating the knowledge base to assist other associates to solve issues that are newly discovered. Multiple application knowledge to be able to support end users for mycd, esvs,lsvs, 2020, receiving systems,Critical thinking, multitasking and problem solving to resolve the issue or figure out a work around to resolve the issue. Show less

• Sales Specialist Millwork/Designer

  • Feb 2004 - Jul 2011

  Assist clients with purchases and installation of doors, windows, blinds, tile, wood, laminate, and carpet. Help customers with all aspects of their purchase. This includes discussing and deciding who will be doing the installation, what type of material would best suit their needs, and assisting the customer with product and accessories choices. Source products needed and once installation is determined I take on the role of project manager, work closely with the measurer, installer, vendor and customer to ensure a timely and professional installation. Follow up on all open quotes, assist customers with any questions they may have to close the sale. Show less



Pep Boys

• Vehicle Repair and Maintenance
• 700 & Above Employee

• District Manager

  • Aug 1996 - Sep 2002

  Responsible for overseeing the commercial and wholesale division of five stores. This position encompassed total sales and bottom line profit. Oversaw each aspect of the business from payroll percent to cost per mile on delivery trucks. Micro managed to make certain we were running within guide lined parameters to meet net profits. Each store was set up with an Inside Sales Manger, Assistant Sales Manger and a crew of twenty. It was my duty to make sure that the team was working within margins of profit, gross and net including payroll percent. Worked closely with the Inside Sales Manager to generate new sales and get new clients. Oversaw export orders where needed. Hired, terminated, and trained. Tire Show less

• Assistant Manager/ Service Manger

  • Aug 1996 - Sep 2002

  My role in this position consisted of store and shop management. The responsibilities included the safety of the shop equipment, mechanics and technicians. The ultimate goal was to have work on vehicles completed in a timely manner with quality workmanship. This goal was achieved through the supervision of employees. I was to order all parts needed and handle accounts payable for said product and take daily inventory of products we stock and create orders for product needed.