Site Operations Manager

• Feb 2020 - Present

Cluster Manager

• Dec 2017 - Jan 2020

Covering 11 stores, ensuring stores deliver against retail and service delivery targetsLine Management of the 11 Pharmacists/Managers in the areaTroubleshooter/fixer across the region Significant experience of store close down / transition

Area Support Manager

• Jul 2017 - Dec 2017

Providing Area support for 21 branches across Bedfordshire and Northampton.Assisting area manager in delivering bottom line profit across revenue streams.Deputising for Area Manager, leading the team in delivering operational efficiency and high standards in line with company values.

Pharmacy Manager

• Jan 2012 - Jul 2017

Pharmacy at the heart of the local community providing NHS and private prescriptions alongside tailored services to meet customer needs

Pharmacy Cluster Manager

• Jan 2011 - Jan 2012

Line Management of 5 pharmacies in the area, ensuring alignment and delivery of business targets.

Store Manager

• Jan 2009 - Jan 2011

Responsible for leading the store team

Operations Manager

• Jan 2007 - Jan 2009

Field based role acting as the primary liaison between contractors, store teams and head office.