Experience

Tanglewood Group Ltd.

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Program Manager

  • Mar 2022 - Present



MandM

• United Kingdom
• Retail Apparel and Fashion
• 700 & Above Employee

• Senior Project Manager

  • Nov 2021 - Mar 2022

  Provide consultancy as a Senior Project Manager to online retailer MandM Direct, leading a bespoke systems software development programme for a new European warehouse project. Ensure projects are appropriately planned, organised, lead, and reported to meet objectives on time and on budget. Manage several concurrent, high-profile projects using Agile project management methodologies across multiple business units and a third party provider. Empowering project teams so they are fully engaged in the project and understand business goals and objectives so that they feel they are making a valuable contribution to the business. Manage sponsor and stakeholder expectations of project deliverables. Define, manage and deliver project communications, including benefits realised and progress updates to stakeholder steering groups.



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Programme Management Consultant

  • Apr 2021 - Oct 2021

  Programme Management consultancy service to HP Inc. Leading two multi-million dollar Global IT projects in support of HSBC Bank, ensuring projects are delivered to time, cost and quality. Applying tailored approaches, tools and methods to build internal capability, to align activities and outcomes with requirements. Provide leadership for multi-disciplined project team and the matrix management of Project Managers over geographically dispersed sites. Providing full visibility of the projects current status, risks and issues. Ensuring business requirements align with programme objectives and future initiatives. • Built and maintained a network with the client to facilitate and lead business discussions, communicated the direct value the projects new services and capabilities will provide the client • Project managed development of bespoke software by third party supplier, ensured product developed meets business needs and is delivered on time, to cost and quality • Led large, cross-functional teams ensuring communication and understanding of deadlines, assignments, and objectives - proactive in encouraging membership and contribution of others • Comprehensive review of project schedule and risks, presented to Senior Leadership Team (SLT) findings, providing solutions, mitigations and recommendations to issues found



Northrop Grumman

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Enterprise Services Programme Manager (EMEA)

  • Jan 2020 - Apr 2021

  Management of a portfolio of transformation projects within Europe, Middle East and Africa (EMEA). Consults and translates ideas/change to boards and the delivery team. Defining and accountable for project teams, governance and delivery. Working collaboratively with senior management and subject matter experts to define project scope, goals and deliverables that support business objectives. Establish and apply effective channels of engagement to build and grow business relationships. Accountable for the management of risks, issues and conflicts. Proactively managing changes in project scope, working in partnership with specialists to devise contingency plans. Initiating extra activities or other management interventions to ensure change control is managed effectively and Business as Usual (BAU) is maintained. Overseeing the successful transition of all project outcomes to BAU. Ensuring products and services are delivered on-time and within budget. • Introduced new PMO processes and procedures, including; Stakeholder management - RACI charts, finance reporting/controls, project prioritisation in support of business growth and risk management tool • Led and implemented roll out of multiple IT software applications – DevOps, AWS, Atlassian Suite • Bid preparation in partnership with multiple Subject Matter Experts and business functions for multiple projects across the EMEA region, including supply chain management • Directed Data Centre relocation activities ensuring BAU was maintained



Collins Aerospace

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Programme Manager

  • Mar 2018 - Jan 2020

  I interfaced with a diverse range of stakeholders to complete development of technology projects within budget and for Military, Government and Businesses. Production of bid documents in Requests for Proposal (RFP) for projects valued between £40k and £140m). Oversee annual budget of £1.5 million. Directed enterprise software development lifecycle, from requirements analysis/gathering/documentation, defining project scope, project plan, project schedule, project deliverables, manage change activities, development, testing, QC, and implementation using agile scrum and waterfall methodologies as required. Established and executed project communication plans, lead the project meetings, manage the meeting agendas, present the project status reports, manage issues/risks/change/escalations and ensure the project tasks are in-line with the project goals. Coordinated with business teams, technical teams, multiple vendors, and various stakeholders ensuring projects delivered meet the business requirements and timeline. Key success: • Prepared winning proposals for new businesses worth £12.5M; led Pink, Blue and Red team reviews with senior stakeholders. • Recognised in 360-degree appraisal by Senior Leadership Team and colleagues as go to person to resolve issues and achieve results. • Drove process improvements aligning business goals with new technology. • Project managed multiple enterprise applications and infrastructure projects including Big Data Solution and Image Analytics Software for foreign military programme. • Designed and developed needs-based end-user training programmes achieving 100% adaptability of the applications. • Made accurate forecasting of resources and material requirements resulting in on-time delivery of projects with zero cost overruns. • Launched new company software delivery model (SaaS) improving software delivery process ensuring adherence to regulatory standards.



West Mercia Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Senior Project and Change Manager

  • 2015 - Mar 2018

  As Senior Project & Change Manager, I managed a team of 10 direct reports and 20 indirect reports. Oversaw end-to-end project development life cycle from analysing requirements, defining project scope, project planning, scheduling, resource allocation, risk management, change management, development, and implementation. Led the project meetings, managed the meeting agendas, presented the project status reports and ensured the project tasks are in-line with the project goals. Assisted in the change implementation process during the deployment of new IT systems. Identified and managed stakeholder engagement, expectations and communication. Acquired, developed and managed teams ensuring the team is equipped with relevant knowledge and skills. Key success: • Identified legal procedural weaknesses and implemented change programmes achieving compliance with national standards addressing the weaknesses, cultural and detail issues. • Created project documentation and document repository maintaining a record outlining the processes and procedures followed and lessons learned. Ensuring strict adherence to legal, ethical and regulatory standards. • Led preliminary analysis, investigations and prepared detailed investigative reports. Led multiple concurrent complex investigations ensuring strict adherence to legal, ethical and regulatory standards. • Implemented performance improvement programmes and revitalised underperforming teams elevating them to award winners within 18 months. • As voice of reason and authority, facilitated discussions among key stakeholders, resolved conflicts, suggested alternatives and approaches to address and resolve disputes.



Metropolitan Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Senior Projects/Security Manager

  • 2012 - 2015

  In my role as Senior Project Manager, I directed all aspects of security programmes for the UK Government and diplomatic missions in London. Oversaw security and protection of high-risk premises and official establishments of countries and international organisations in the UK. Established exceptional interpersonal relationships and seamless communication with government and diplomatic personnel. Defined project scope identified project dependencies and risks, managed change compliance and monitored project performance against scope. Consistently monitored, evaluated and mitigated evolving risk and security vulnerabilities. Mentored and managed a high performing team of 25 personnel. Key success: • Launched several security programmes and services to protect assets including people, buildings, equipment, data and intellectual property within the assigned locations. • Led change management team implementing and integrating new security policies and procedures.

• Quality Assurance, Performance and Projects Manager

  • 2009 - 2012

• Team Manager

  • 2007 - 2009

  I led a team tasked with the implementation of long term solutions to neighbourhood issues, responding to areas of greatest concern to the community. I conducted and chaired numerous meetings and presentations to the wider community and built and maintained effective working rapport with partners. I planned and conducted effective operations to combat offending with exceptional results, consistently delivering strong results, managing resourcing and financial budgets and developing an under-performing unit into an award winning team.



Surrey Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Team Manager

  • 1999 - 2007



Bishop Challoner School

• Primary and Secondary Education
• 1 - 100 Employee

• Physical Education and Science Teacher

  • 1998 - 1999

  Teacher of Physical Education and Science up to and including GCSE and A level. Responsible for the development of schemes of work for all aspects of Physical Education and Science. Organised a World Challenge Expedition to Peru for senior pupils at the school. Teacher of Physical Education and Science up to and including GCSE and A level. Responsible for the development of schemes of work for all aspects of Physical Education and Science. Organised a World Challenge Expedition to Peru for senior pupils at the school.



Hazelwick School

• Sussex

• Physical Education Teacher

  • 1996 - 1998

  Teacher of Physical Education up to and including GCSE and A level examinations. Responsible for the organisation of a multi sports trip for 92 pupils and 11 members of staff to Holland. Led the development of rugby within the school linking in with local clubs to promote the game at grass roots level. Teacher of Physical Education up to and including GCSE and A level examinations. Responsible for the organisation of a multi sports trip for 92 pupils and 11 members of staff to Holland. Led the development of rugby within the school linking in with local clubs to promote the game at grass roots level.