Stephine O. Junior
Tracking and Dispatch at Express Impress Car Hire Ltd- Claim this Profile
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Kiswahili -
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Luo -
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Bio
Experience
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Tracking and Dispatch
Tracking of vehicles to avoid unnecessary movements. Answering calls from clients and handling complains or requests for information from clients. Placement of future bookings using the ‘Ghost’ booking system. Ensuring that vehicles are dispatched on time and clients are not inconvenienced. Giving clear instructions to drivers on pick up and dropping points. Receiving clients’ emails and responding to their reservations and complains. Preparing reports at the end of every shift; i.e. dispatch reports, vehicle allocation reports, accidents and incidents reports, job distribution reports and vehicles positioning reports. Performing Show less
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INDEPENDENT ELECTORAL AND BOUNDARIES COMMISSION
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ANNIVERSARY TOWERS 6TH FLOOR
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ICT INTERN
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Feb 2015 - Aug 2015
I was deployed in the ICT Department where I played the following roles; RTS phones configurations Providing technical support and training to end users Linux installations, password reset and configurations. Installation and configuration of printers, scanners and maintenance. Computer diagnosis, repair and maintenance. Network diagnosis, repair and maintenance. Software installations, repair and maintenance Data backup extraction and restore. Virtual machine creation and configuration(IFMIS) Server deployment in virtual environments. Software upgrades Show less
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Education
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Jomo Kenyatta University of Agriculture and Technology
BSC INFORMATION TECHNOLOGY, Computer and Information Sciences and Support Services