Stephine O. Junior

Tracking and Dispatch at Express Impress Car Hire Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE
Languages
  • English -
  • Kiswahili -
  • Luo -

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Experience

    • Tracking and Dispatch

       Tracking of vehicles to avoid unnecessary movements.  Answering calls from clients and handling complains or requests for information from clients.  Placement of future bookings using the ‘Ghost’ booking system.  Ensuring that vehicles are dispatched on time and clients are not inconvenienced.  Giving clear instructions to drivers on pick up and dropping points.  Receiving clients’ emails and responding to their reservations and complains.  Preparing reports at the end of every shift; i.e. dispatch reports, vehicle allocation reports, accidents and incidents reports, job distribution reports and vehicles positioning reports.  Performing Show less

    • ICT INTERN
      • Feb 2015 - Aug 2015

      I was deployed in the ICT Department where I played the following roles;  RTS phones configurations  Providing technical support and training to end users  Linux installations, password reset and configurations.  Installation and configuration of printers, scanners and maintenance.  Computer diagnosis, repair and maintenance.  Network diagnosis, repair and maintenance.  Software installations, repair and maintenance  Data backup extraction and restore.  Virtual machine creation and configuration(IFMIS)  Server deployment in virtual environments.  Software upgrades Show less

Education

  • Jomo Kenyatta University of Agriculture and Technology
    BSC INFORMATION TECHNOLOGY, Computer and Information Sciences and Support Services
    2012 - 2015

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