Experience

Barbizon Modeling and Entertainment
• Entertainment Providers
• 100 - 200 Employee
• Modeling and Acting Instrutor

  • Aug 2018 - Present


American Honda Finance Corporation

• United States
• Financial Services
• 500 - 600 Employee

• Customer Service Representative/ Data Entry

  • Oct 2022 - Feb 2023

  Provide exceptional customer service by answering customer inquiries through phone and email. Assist customers in managing their contracts, car note payments, and titles. Name and resolve customer issues by supplying prompt and effective solutions. Collaborate with cross-functional teams to resolve customer issues and supply prompt solutions. Maintain exact records of customer interactions and transactions. Develop and support strong relationships with customers. Provide exceptional customer service by answering customer inquiries through phone and email. Assist customers in managing their contracts, car note payments, and titles. Name and resolve customer issues by supplying prompt and effective solutions. Collaborate with cross-functional teams to resolve customer issues and supply prompt solutions. Maintain exact records of customer interactions and transactions. Develop and support strong relationships with customers.



The Echelon Group LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2021 - Oct 2022

  Handle inbound calls from customers and make outbound calls to customers in a fast-paced environment, while maintaining established performance metrics expectations and delivering quality service to our customers Take ownership of the Customer Experience, as well as demonstrate attributes in accordance with the client’s expectations Utilize good judgment and understanding of process and procedures to effectively make decisions to resolve customer issues Obtain and evaluate all relevant information to handle inquiries and complaints accurately and efficiently Experienced high call volume of 100 to 500 calls daily Show less



AmeriSave Mortgage Corporation

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Nov 2020 - Jun 2021

  Consult with borrowers, listen to their needs and help them evaluate AmeriSave’s options. Manage a pipeline of both purchase and refinance. Use AmeriSave’s state-of-the-art technology to qualify the borrower for one or more of our loans programs. Establish an ongoing relationship by delivering best-in-class customer service. Be knowledgeable about our loan programs and financing options. Experienced high call volume of 500 to 1000 calls daily. Consult with borrowers, listen to their needs and help them evaluate AmeriSave’s options. Manage a pipeline of both purchase and refinance. Use AmeriSave’s state-of-the-art technology to qualify the borrower for one or more of our loans programs. Establish an ongoing relationship by delivering best-in-class customer service. Be knowledgeable about our loan programs and financing options. Experienced high call volume of 500 to 1000 calls daily.