Experience

Real Estate Homeward Brokerage

• Canada
• Real Estate
• 100 - 200 Employee

• REALTOR®

  • Sep 2023 - Present

  Toronto, Ontario, Canada Fully licensed, full-service REALTOR® helping buyers and sellers in the GTA reach their real estate goals. - Buyer clients can leverage my personalized, AI-powered pricing model to gain a competitive advantage in the bidding process - Seller clients can leverage my extensive network of professionals including photographers, stagers, lawyers, and more for a seamless selling experience



Moneris

• Canada
• Financial Services
• 700 & Above Employee

• Manager, Product UX Design

  • Apr 2022 - Present

  Toronto, Ontario, Canada • Manage and mentor a product design team consisting of 7 designers, with impact working across projects in Restaurant, Retail, Data Platforms, Internal Portals and Onboarding • Build cross functional relationships between our partners in Product Management, Technology, Development, QA, Data, Customer Experience, and Marketing • Implemented a UX Research program, leveraging UserTesting for usability testing, A/B testing, heuristic evaluation, and more • Responsible for building and… Show more • Manage and mentor a product design team consisting of 7 designers, with impact working across projects in Restaurant, Retail, Data Platforms, Internal Portals and Onboarding • Build cross functional relationships between our partners in Product Management, Technology, Development, QA, Data, Customer Experience, and Marketing • Implemented a UX Research program, leveraging UserTesting for usability testing, A/B testing, heuristic evaluation, and more • Responsible for building and maintaining (along with stakeholder across multiple business units) a company-wide design system that are AODA and WCAG 2.1 level AA compliant

• Product UX/UI Designer

  • May 2021 - Apr 2022

  Greater Toronto Area, Canada • Lead designer for the Moneris Go Appetit and Moneris Go Retail products, focused on providing an all-in-one solution for hundreds of restaurant and small business owners across Canada • Work closely with product management and developers, to create intuitive user interfaces and experiences for web, responsive web, and both tablet/mobile apps



Mercatus Technologies Inc.

• Canada
• Software Development
• 1 - 100 Employee

• UX Designer & Researcher

  • May 2016 - May 2021

  Toronto, Canada Area • Led the UX Research practice, which includes introducing qualitative research practices to establish deeper insights into shopping flows, customer purchasing confidence and correlations between customer behaviour and analytics • Responsible for determining how to test and quantify on-going development improvements within a customer-centric environment, for both usability and accessibility • Solve complex problems in the digital e-commerce space including areas such as user onboarding… Show more • Led the UX Research practice, which includes introducing qualitative research practices to establish deeper insights into shopping flows, customer purchasing confidence and correlations between customer behaviour and analytics • Responsible for determining how to test and quantify on-going development improvements within a customer-centric environment, for both usability and accessibility • Solve complex problems in the digital e-commerce space including areas such as user onboarding, product search, shopping lists, checkout, and email communications Show less



WeKnowEsports Analytics

• Canada
• Investment Management

• Founder

  • Jan 2017 - Dec 2018

  Toronto, Canada Area • Compiled over a year of statistics to develop a model for predictive analytics in e-sports that beat the market average by 12% • Provided bankroll management & consulting services to over 300 monthly subscribers • Managed a team of four to provide the best in eSports coverage, news, and analysis