Business Development

• May 2023 - Present

Inside Sales Representative

• Feb 2020 - Dec 2022

• Prospect 100 leads per week via email/phone with timely follow up. • Develop and deepen customer relationships to drive revenue growth.• Work independently managing full sales cycle to close. • Maintain up-to-date knowledge of available products.

Sales Coordinator

• Feb 2017 - Feb 2020

• Worked closely with Account Managers to coordinate and execute campaigns successfully.• Resolved customer issues quickly and managed over 30 accounts.• Proactively managed client correspondence and recorded all tracking and communications. • Collaborated with various departments to manage accounts.• Trained new employees on sales processes and assisted with on-boarding of 2 companies.

Sales Coordinator

• Aug 2015 - Feb 2017

• Liaised with sales, scheduling and management teams to develop solutions and meet weekly sales quota. • Provide administrative support for 5 Account Managers and 3 Outside Sales Reps. • Successfully juggled multiple projects simultaneously to aid executive leaders. • Administered all incoming sales request and prioritized tasks. • Responsible for all social media. • Liaised with sales, scheduling and management teams to develop solutions and meet weekly sales quota. • Provide administrative support for 5 Account Managers and 3 Outside Sales Reps. • Successfully juggled multiple projects simultaneously to aid executive leaders. • Administered all incoming sales request and prioritized tasks. • Responsible for all social media.

Bartender

• Oct 2012 - Aug 2014

• Consulted with managers to organize special events and promotions to bring in new customers. • Applied excellent organizational and multitasking abilities to handle simultaneous customer needs while avoiding unnecessary delays or errors. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Cross trained in all departments and certified new hire trainer. • Consulted with managers to organize special events and promotions to bring in new customers. • Applied excellent organizational and multitasking abilities to handle simultaneous customer needs while avoiding unnecessary delays or errors. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Cross trained in all departments and certified new hire trainer.

Restaurant Manager/Wedding Coordinator

• Jul 2011 - Oct 2012

• Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business. • Coordinated and organized all restaurant inventory. • Delivered in-depth training to workers in customer-facing roles to promote strong team performance • Monitored staff performance, enforcing adherence to policies, procedures, regulations, and top service standards. • Provided exceptional service to guests by immediately addressing needs and requests, including the bride and groom. • Established and administered wedding budget while building strong relationships with clients. Show less

Meeting Coordinator/ Receptionist

• Oct 2011 - May 2012

• Organized medium size conferences with employees traveling from all over Ontario. • Managed administrative logistics of events planning while maintaining a budget. • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation. • Organized and scheduled office meetings effectively accommodating hectic agendas. • Operated multi-line telephone system to independently handle calls each day. • Organized medium size conferences with employees traveling from all over Ontario. • Managed administrative logistics of events planning while maintaining a budget. • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation. • Organized and scheduled office meetings effectively accommodating hectic agendas. • Operated multi-line telephone system to independently handle calls each day.