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5.0

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LinkedIn User

I worked as a student worker for the Port of San Diego in the summer of 2009, specifically with the IT support staff. Although I did not report directly to Stephen, we worked in the same facility. Stephen was knowledgeable, intuitive, and perhaps even better, a great teacher especially for someone like myself getting the hang of a massive government network infrastructure. We spent time working together deploying new systems company-wide for several hundred machines within a short deadline, and Stephen put 110% the whole time. I would recommend Stephen for any IT related position, especially in time of company expansion, as he holds talent for showing others the way.

Adolfo Segura

Stephen is very energetic, skilled, respected and all around well rounded technology professional. Stephen is well received by customers due to his respectful and professional demeanor. He quickly accesses situations and resolve them with precision and efficiency. His expertise range from desktops, mobility, general network infrastructure, business systems and unified communications. Stephen has the ability to quickly blend in into practically any operation and be a service and delivery impact individual within a short time frame.

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Credentials

  • Certified Hacking Forensic Investigator (CHFI)
    EC-Council
    Jul, 2014
    - Sep, 2024
  • Certified Network Defense Architect (CNDA)
    EC-Council
    Dec, 2013
    - Sep, 2024
  • Certified Ethical Hacker (CEH)
    EC-Council
    Nov, 2013
    - Sep, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    May, 2021
    - Sep, 2024
  • 2274: Managing Windows Server 2003 Environment
    Microsoft
  • 7 Habits of Highly Effective People Certificate of Completion
    Stephen Covey
  • CompTIA A+
    CompTIA
  • CompTIA Network+
    CompTIA
  • CompTIA Security+
    CompTIA
  • ITIL V3 (2011) Fundamental Certified
    EXIN
  • Investment in Excellence Certificate of Completion
    Pacific Institute by Lou Tice
  • MS-10748: Deploying System Center 2012 Configuration Manager
    Microsoft

Experience

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Senior Systems Administrator
      • May 2021 - Present
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Systems Engineer
      • Nov 2016 - May 2021

      IT Contractor to Government Public Agency and Fortune 500 companies designing and setting up servers, providing user administration, performance monitoring, installing & upgrading software, and network performance monitoring Provide Engineering/System Administration Support for • Opentext Application Xtender 6.5,8.1,and 16.3 and Application Xtender Workflow • Opentext Documentum Support, Installation and Upgrades, and System and User Administration • Opentext Captiva Support, Administration, Design and Deployments, Install & Upgrades. • Kofax Support, Administration, Design & Publishing, and Install & Upgrades. • Microsoft Sharepoint Support, Administration, Maintenance, Enhancements, and Support • Database Administration Support to include installation, configuration, migration, creation and modification of tables, fine-tuning and debugging network related issues with databases • Administrator to customers server environment on premises data centers and Hybrid Cloud Infrastructure in Amazon AWS and Microsoft Azure environments. • Support Content Management Systems in Cloud based environment in Microsoft Azure and Amazon AWS • System Monitoring for Web Server for content management systems, index server, and rendering server • Domain Active Directory user account management and provisioning in MS Active Directory and Azure AD • Administrator Custom Applications build on .Net • Assisted with Designing, Installation, Configuring, and Supporting .Net Application in Sharepoint and Custom built API to assist with data import/export automation. • M-Files System Design and Administration • PsiGen PSICapture System Design and Administration • Application Xtender ERMX Report Scripting for data extractions

    • United States
    • Hospitals and Health Care
    • PC Technician (Technical Support, System Admin, Security, and System Analyst responsibilites)
      • Jun 2014 - Nov 2016

      Provide Technical Support & System Administration in a Healthcare Corporate environment supporting 500+ employees at (10) locations w/ 100+ Applications. Other duties: System Analyst and Security System and Application Administration Windows Servers • Active Directory (AD) Administration with New accounts, Security Groups, and Provisioning • File and Print Services (Creation of Printer objects and Network Shared Volume/Folders) • Windows Server Update Services (WSUS) • Group Policy Management and Terminal Services • Hyper-V Exchange Administration – Exchange Mgmt Console NextGEN and eClinicalWorks (ECW) EHR/EPM Enterprise System • EHR/EPM Administration in Private Cloud Hosted Environment Dell Kace K1000 Management Appliance and K2000 Deployment Center (*Similar to SCCM) • Create System Images & System Inventory of all devices • Service Desk Management (Workflow Ticketing System) & Bomgard Remote Networking • Cisco Wireless Access Points, WLAN Controller, and Switches • DNS, DHCP, FTP, & Proxy Server • Cisco VOIP Administration (Call Routing, Voicemail, & Phone Configuration) • WhatsUpGold Networking & Performance Monitoring Accounting and IT Asset Management • Assistance w/ Inventory Management and procurement of all Technical Hardware & Software duties included Purchase Orders, Reconciliation w/ G/L, Cost Center, and Business Units. Hardware • Desktop, Laptops, Monitors, Tablets, iPhones, Android, & Surface Pro’s • Medical Peripherals: Welch Allen EKG, Spirometers, Siemens Cypress Ultra Sound System, DICOM Network Showcase Document Management Imaging System, & Dictation Devices Security • User Acct Monitoring & Control for HIPAA Compliance and Meaningful Use • Security Access Control w/ HoneyWell WinPAK • Websense Hosted Cloud Content Filtering • Provisioning of Cisco VPN acct for Cisco Access Gateway (CAG) • Symantec VIP Access Token Credentials for 2-factor authentication • Kaspersky Security Center

    • United States
    • Government Administration
    • 300 - 400 Employee
    • System Support Analyst (System Administrator)
      • Aug 2008 - Jun 2014

      Accomplishments• Employee of the Quarter - Second Quarter 2013 for Providing Innovation & Ideas to Organization to create Cost Effective Solutions.Leadership & Supervisor duties:• Responsible for Training, Career Mentoring, Leading, & Managing Technical Support Interns• Technical Lead Project Management role in Operating System Refresh & Enterprise Hardware Refresh• Technical Training on How to use Enterprise Systems• Career Motivation & Inspirational speakingRoles:• Provided Technical Support to issues arising from Hardware, Software, Network & Security for I, II, & III. Utilized telephone, email, & remote desktop to resolve issues.• System Administration role to make sure all key enterprise systems are up & Operational • Apply ITILv3 IT Service Management to Service Operation Operating Systems Proficiency: • Windows XP/7/8, Windows Servers '08/'12, SCCM, & SCOM• Mac OS & LinuxSystem Administration:• Windows Servers & Cloud SaaS such as Office 365 through Powershell• McAfee ePolicy Orchestrator (ePO) centralized security management software• AccelOps Network Monitoring & Incident Detection & Prevention System• Content Management Servers• Microsoft SQL Server Administration for BMC Track-IT & Novell products• Asset Management for Hardware & Software• Websense • Cisco VOIP Administration• Novell Netware Server Services• Novell ZENworks Configuration Management • Deployment of System Center Configuration Manager / Operations ManagerStorage:• Virtualization with Hypervisors: VMware ESXi Nodes, Windows Server Hyper-V, & Citrix Xen App• Basic Configurations with Dell Compellent SANNetworking:• Configurations of Zones with Fibre Channel using Fabric Manager to connect Host Bus Adapters (HBA's) to Dell Compellent• LAN/WAN, VLAN, TCP/IP, DNS, Patching• DHCP, DNS, Active Directory, & e-directory(LDAP)• Cisco VPN Set-up, Wi-FI Security for Access Points• Monitoring Network Incident Prevention System & Detection Systems (NIPS/NIDS)

    • Finance Intern
      • Jan 2007 - Aug 2008

      Accounting Internship with reconciliation and Sales ConcessionsAssisted with Account Receivable and PayableWorked on Requisitions and Invoices Assisted with Month-end and Year-end

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