Experience

ReadySpaces

• Real Estate

• General Manager

  • Feb 2021 - Present

  Braintree, Massachusetts, United States



OutBound Marketers

• United States
• Advertising Services

• Founder/Owner

  • Sep 2017 - Present

  Brockton, Massachusetts Stephen Pina is the founder of a Veteran owned and operated digital agency consisting of a team of online marketing professionals. We understand the stresses of starting a business and aim to assist others in their journey. Our unique approach to Branding, marketing, and training for home-based business, small business and more. We have the capability to help take your business to the top.



US DEPT OF VETERANS AFFAIRS

• United States
• Medical Practices
• 100 - 200 Employee

• Decision Review Officer

  • Oct 2017 - Nov 2019

  Providence, Rhode Island Area

• VETERANS SERVICE CENTER MANAGER

  • Apr 2013 - Oct 2017

  Providence, Rhode Island Area Managed a high performing office who saw continued growth in employees and responsibilities under my oversight. As a dynamic leader of change, he Displayed unparalleled improvement and growth as evidenced by the doubling of the number of employees while the rest of the VA and government saw decreases in FTE. Managed 170 employees which included 12 managers with out an assistant. Was tapped by the USB and AUSB to participate in numerous agency wide improvement work groups while… Show more Managed a high performing office who saw continued growth in employees and responsibilities under my oversight. As a dynamic leader of change, he Displayed unparalleled improvement and growth as evidenced by the doubling of the number of employees while the rest of the VA and government saw decreases in FTE. Managed 170 employees which included 12 managers with out an assistant. Was tapped by the USB and AUSB to participate in numerous agency wide improvement work groups while mentoring his counterparts from across the country. Chosen to participate in numerous leadership development programs to include the Assistant Director’s Development Program and sat as a lead advisor to senior leadership on the Appeals Advisory Committee and the BSCM aAdvisory Committee.

• Supervisory Veteran Service Representative

  • Feb 2009 - Apr 2013

  Atlanta, Georgia Set the tone as and led an office of over 400 people through institutional change. The agency changed from a pepper based environment to a paperless environment which included new technology. Excelled as a leader and manager as he was picked to participate numerous national task forces to improve employee performance and management engagement. Ina historically poor performing office, was able to lead a team which competed with the leading stations in the nation. Was singled out… Show more Set the tone as and led an office of over 400 people through institutional change. The agency changed from a pepper based environment to a paperless environment which included new technology. Excelled as a leader and manager as he was picked to participate numerous national task forces to improve employee performance and management engagement. Ina historically poor performing office, was able to lead a team which competed with the leading stations in the nation. Was singled out by then DUDB as a high performing leader and tasked with higher level responsibilities.

• Management Analyst

  • Feb 2008 - Feb 2009

  Boston, Massachusetts Worked as an advise to senior leadership on workload and process improvement. Acted as the training manager at the same time for an office of 80 people.

• Veterans Service Representative

  • Dec 2006 - Feb 2008

  Boston, Massachusetts Assisted Veterans in submitting evidence and information on claims for benefits through the VA.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Infantryman

  • Jan 2000 - 2006

  Ft Bennning, GA