Experience

AFS Foundation & Waterproofing Specialists

• United States
• Construction
• 1 - 100 Employee

• Certified Structural & Waterproofing Inspector

  • Mar 2023 - Present



Roto-Rooter Plumbing & Water Cleanup Franchise

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Project Manager

  • May 2021 - Mar 2023



Self Employed

• United States
• Business Consulting and Services
• 700 & Above Employee

• Self Employed

  • Jan 2019 - May 2021

  Small Business Project Management Professional Small Business Project Management Professional



Beck Facility Services

• United States
• Facilities Services
• 1 - 100 Employee

• National Account Startup Consultant

  • Mar 2018 - Dec 2018

  • Recruited, trained, disciplined and directed the daily work assignments for all personnel, including assisting in the hiring of associates and performing periodic performance appraisals, terminations, and promotions • Maintained a professional, collaborative, and service-oriented relationship with employees, clients, subcontractors and vendors • Worked with C-Level executives to foster partnership and understand their business challenges • Defined problems, collected data, established facts, drew valid conclusions and implemented problem resolutions • Managed operations and customer service for two national accounts between $30MM and $32MM annually • Developed service operations plans for multiple fulfillment centers • Implemented shift schedule for multiple fulfillment centers reducing regular hours 10% • Managed multiple projects and solved problems simultaneously for multiple facilities • Emphasized strong focus on internal and external customers to understand the business and drive customer service • Executed administrative duties related to payroll, hiring and training utilizing Kronos and eHub Show less



Baxter International Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Senior Project Management Consultant

  • Jun 2017 - Dec 2017

  • Collected and analyzed data to determine paths for process improvement and root cause/corrective actions • Executed and verified training for employees; job specific skills, safety and Good Manufacturing Practices • Worked with peers and direct reports to drive efficiency/eliminate waste per LEAN • Worked closely with maintenance and calibration department to ensure scheduled maintenance and calibration were accomplished on time without hindering production • Reviewed quality test reports to ensure products were within manufacturing specifications and produced within valid operating parameters • Applied Standard Work, Kaizen events, training, 5S and coaching to facilitate safety and process discipline • Utilized AS400 to manage department timekeeping • Contributed to the definition, implementation and monitoring of safety guidelines as a member of the safety team • Collaborated with maintenance, engineering and quality departments to accomplish capital projects efficiently • Provided technical support for contractors and internal customers to support project completion • Assisted Group Leaders in solving work problems • Set priorities per machine regarding manpower to efficiently manage production and raw materials • Reviewed daily production, labor, raw material, and maintenance reports to ensure KPI’s were met • Read, analyzed, interpreted and edited complex documents • Managed production documentation to ensure compliance with health, safety, and industry regulatory agencies Show less



LACOSTA Facility Support Services

• United States
• Facilities Services
• 100 - 200 Employee

• Regional Director

  • Jul 2012 - Apr 2017

  • Directed twelve managers and 250 employees across 20 site operations in the Southeastern US • Improved employee turnover from 247% to 38% by negotiating wage increases and improving working conditions • Negotiated and closed $15MM in new business sales • Grew Project Sales with existing customers 128% through needs analysis • Developed a business model empowering Site Managers to make customer focused decisions • Negotiated contracts with new and existing customers • Retained and renewed all current customers for two consecutive years • Managed and solved multiple crisis management situations for partners and employer • Reported KPI metrics and industry trends using Salesforce to customers during partnership meetings • Member of IFMA Huntsville Chapter Show less



C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sales Manager

  • 2010 - 2011

  • Lead team of 16 employees that exceeded carrier retention goals by 27% • Increased customer retention 26% • Initiated alliance with a key international customer and improved JIT deliveries 82% • Traveled the nation selling LTL and Truckload brokerage and providing customer service • Lead team of 16 employees that exceeded carrier retention goals by 27% • Increased customer retention 26% • Initiated alliance with a key international customer and improved JIT deliveries 82% • Traveled the nation selling LTL and Truckload brokerage and providing customer service



Yellow

• United States
• Truck Transportation
• 700 & Above Employee

• Account Executive

  • 2008 - 2010

  • Increased customer call count 25% by using external CRM tools • Negotiated tariff with a strategic partner and increased terminal revenue 9% • Acquired new lanes with an industrial door manufacturer resulting in a 19% increase in revenue. • Secured business with a local aluminum manufacturer resulting in $100K annual revenue • Provided customer service and sold services to customers in AL, MS and TN • Increased customer call count 25% by using external CRM tools • Negotiated tariff with a strategic partner and increased terminal revenue 9% • Acquired new lanes with an industrial door manufacturer resulting in a 19% increase in revenue. • Secured business with a local aluminum manufacturer resulting in $100K annual revenue • Provided customer service and sold services to customers in AL, MS and TN



Kellogg Company

• United States
• Manufacturing
• 700 & Above Employee

• District Manager

  • 2001 - 2008

  • Increased sales 56% by hiring, training and equipping direct reports with innovative sales plans • Realized profit growth of 12% by influencing the mix of products sold and promoted • Managed $16MM in annual revenue, 12 territory managers, two vacation reps and 18 part-time employees • Improved KPI’s, unsaleables, returns, refusals 32% by focusing on supply chain process improvements • Developed and implemented innovative distribution business model across the Southern Region • Forecasted district/zone sales and budgets in SAP across multiple states and distribution centers • Achieved six annual sales budgets by developing sales strategy and fostering a team approach Show less



Buffalo Rock Company

• United States
• Food and Beverage Services
• 400 - 500 Employee

• Business Development Account Executive

  • 1993 - 2001

  • Managed 250 store accounts and $50 million in revenue. • Increased market share 5% by negotiating aggressive CDA contracts. • Managed advertising and pricing for all local grocery accounts, Sam, CVS, Wal-Mart and Bruno’s grocery chain. • Provided oversight and direction regarding product mix, brand promotion, pricing, personnel decisions and service requirements. • Managed 250 store accounts and $50 million in revenue. • Increased market share 5% by negotiating aggressive CDA contracts. • Managed advertising and pricing for all local grocery accounts, Sam, CVS, Wal-Mart and Bruno’s grocery chain. • Provided oversight and direction regarding product mix, brand promotion, pricing, personnel decisions and service requirements.