Experience

Amica Mutual Insurance
• IT Developer

  • Mar 2016 - Present


Blue Cross and Blue Shield of Rhode Island

• Senior Internet Developer

  • 2002 - Mar 2016

  Develops and maintains new and existing functionality within all portals of BCBSRI.com (provider, member, employer, broker, CSR and website administration). Diagnoses/troubleshoots/resolves performance, security and critical incident issues reports on a 24x7 support schedule. Engages with internal Associates, project leaders/managers, senior management and external all customers, to identify/research/solve current and newly reported issues. Analyzes business requirements and translates same into specific and targeted changes to BCBSRI.com features, to implement the required changes to support the business requirements. Requirements typically include state, federal and BCBS-Association mandated operational changes, and new processes, that BCBSRI.com must be in compliance with. Implements and maintains/updates Single-Sign-On (SSO) capabilities with external vendors that BCBSRI has contracted with to provide ancillary, externally hosted business applications/solutions. Works with hosting center staff, DBA, production operations center. Show less

• Senior Database Developer

  • Jan 2000 - Jun 2002

  Develops and maintains PL/SQL and SQL*Loader scripts to facilitate the movement of data from IBM mainframes and HP3000 midrange platforms into multiple Oracle databses. Assists with the design and implementation of database schemas that support the reporting and analytical needs of all departments.


Ciber
• United Kingdom
• Software Development
• 1 - 100 Employee
• Consultant

  • 1998 - 2001