Stephen Hess

at Health Catalyst
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Location
Salt Lake City Metropolitan Area

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Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Apr 2022 - Present

      • Sep 2017 - Mar 2022

      Work daily and closely with a team of full-stack .NET engineers to support, maintain, and build new features for two Angular web apps, five APIs, and a data-auditing solution, all Azure-based and part of the Health Catalyst data platform.Meet frequently with internal and external clients and other stakeholders to understand their needs.Manage all internal-facing and external-facing responsibilities for my products, including the following: market research; competitive analysis; product strategy; roadmap planning and prioritization; product goals and measures of success; user research, interviews, and testing; user-persona identification; UX design; requirements definition and feature planning; backlog grooming and sprint planning; product-bug management; product testing; product documentation, communication, and training; promotional marketing and tradeshow hosting; development of sales materials, demos, and support; implementation and monitoring of product usage and adoption metrics.Managed two successful product rebuilds (web apps), one completely new product launch (auditing solution), and numerous significant new-feature designs and launches.More than doubled user adoption of data-governance web application. Show less

      • Mar 2014 - Sep 2017

      Co-developed Health Catalyst’s data-governance strategy.Implemented a Sepsis BI tool at Westchester Medical Center Health in New York. Worked with their ED directors and clinicians to customize the tool, including early detection of sepsis, stratifiers for organ failure and treatment-limiting factors, and more.Helped Stanford Health Care establish its data-governance strategy. Helped them implement Collibra's Data Governance Center (DGC) application, acted as their DGC administrator for three months, customized its workflows, and created an extensive handbook and video tutorials for future administrators. Show less

      • Aug 2012 - Mar 2014

      Helped to develop Stanford Health Care's Spine BI tool focused on assessing patient quality of life pre- and post-procedure.Helped develop Health Catalyst’s first series of Care Process Maps.

      • Jan 2012 - Aug 2012

      Organized a series of discussions over several weeks with the CEO, COO, and senior VPs to articulate and document the company’s client-engagement strategy.Led a project at North Memorial Health in Minneapolis to analyze their Surgical Services workflow and improve their OR turnaround times.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
      • 2006 - Dec 2011

      Assessed operations and coordinated the implementation of improvements using the DMAIC methodology and LSS tools. Led black-belt projects accounting for hundreds of thousands of dollars in savings and retained revenue.

      • 1998 - 2006

      Managed the installation in eight states of business-services accounts for several large and mid-size organizations.

Education

  • University of Utah
    Bachelor of Arts (B.A.), English Language and Literature, General
    1992 - 1997

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