Stephen Mertens

Technical Project Manager at 3D Cloud™ by Marxent
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Contact Information
us****@****om
(386) 825-5501
Location
Springfield, Ohio, United States, US

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5.0

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Tom Irick

Stephen Mertens is quickly climbing the ranks within our organization. He is a results driven professional that has conquered every project thrown his direction in the past two years. He comes from humble beginnings, and has always yearned to take on more responsibility and understanding of the multiple systems within our healthcare system. In four short years, he has advanced from tier 1 deskside support, to one of the most senior and capable applications analysts in our region. Take notice of this rock star, his career is moving like a rocket ship.

Sharena Sanders, MA RHIA

Stephen is the best! My staff and I could always depend on Stephen to "fix" our problem no matter what. He would get to the bottom of any issue that came up. He is very smart, pleasant, dependable, and does what he says he will (very refreshing in today's work environment). He can do anything he sets his mind to.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Project Manager
      • Jun 2022 - Present

    • United States
    • Software Development
    • 200 - 300 Employee
    • Director of Creative Services
      • Jul 2016 - Jun 2022

    • Creative Services Senior Program Manager
      • Jan 2016 - Jul 2016

    • Digital Designer
      • Mar 2014 - Jan 2016

      I get to work with some of the most amazing clients across a wide spectrum of different services including retail, food service, and automotive sales. I work directly with our clients to plan, design, and develop interactive experiences that create engagement opportunities with their customers, drive purchasing decisions, and helps foster customer loyalty.In this high productivity, collaborative environment I have the opportunity to work on multiple projects creating digital, interactive experiences using my knowledge and experience working with industry standard tools and technologies which includes:•Advanced knowledge and experience in the Adobe Creative Suite including Photoshop, Illustrator, Dreamweaver, Edge Inspect, Edge Animate, Edge Reflow, and After Effects.•Experience in the design and development of web-based applications using HTML, CSS, JavaScript, and JavaScript libraries including jQuery and Greensock. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Manager
      • Apr 2012 - Mar 2014

      •Lead and completed multiple, concurrent projects for the Mercy healthcare system consisting of multiple facilities throughout Ohio and Kentucky.•Collaborated with business and IT staff in the creation of project schedules; monitoring and revising the schedules to ensure the successful completion of the projects.•Provided regular communication with stakeholders regarding project deliverables, project status and issues. •Ensured all project tracking records were maintained and made available in our web-based project management system.•Engaged with business and IT teams for the management of issues and risks; Mitigating risks and addressing project obstacles as required for successful project completion.•Maintained visibility on day-to-day activities with project teams and stakeholders.•Managed project financials to ensure projects were completed within the allocated budget. Show less

    • Performance Analyst
      • Jan 2011 - Apr 2012

      •Support the planning and implementation of IT vendor performance management across all regions of the CHP organization.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Business Systems Analyst
      • Oct 2008 - Jan 2011

      •IT liaison for multiple business and clinical departments within the organization.•Responsible for requirements elicitation and process development•High-end support for critical business applications.•Responsible for all FTP transfers to internal departments and outside vendors.

    • Desktop Technician
      • Feb 2006 - Oct 2008

      •Develop and maintain tier-2 process for break/fix of hospital computer equipment.•Provide support for various hardware, desktop networking, and application issues in a Novell environment. •Work directly with customers and vendors to assure timely solutions in a 24/7 support setting.•Develop and implement pc deployment strategy and tracking of computer related assets.•Utilized Zenworks as a desktop application and imaging management solution.

    • Pharmacy Technician, CPhT
      • Jun 2003 - Feb 2006

      •Assist the pharmacist with preparing and distributing prescription medication. •Operation of the automatic dispensing systems.•Preparation of I.V. admixtures.

Education

  • Clark State Community College
    Associate, Network Administration
    2005 - 2007

Community

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