Continuous Improvement & People Analytics Manager

• Aug 2022 - Present

Responsible for the Continuous Improvement of the HR Op model and ways of working as well as responsibility for Data Storytelling, HR Dashboards and People Analytics within the HR function. Responsible for the Continuous Improvement of the HR Op model and ways of working as well as responsibility for Data Storytelling, HR Dashboards and People Analytics within the HR function.

HR Business Partner

• Jul 2017 - Aug 2022

Head Of Human Resources

• Oct 2015 - Jul 2017

As Head of HR I am responsible for designing and implementing the global HR strategy for the Taxback Group. I work directly with the business owners and key stakeholders to ensure that the HR department is designed to set employees and businesses up for success and allow managers to manage effectively.Currently I am working on the development of a brand new Employee Recognition Programe to reward and thank long serving staff, and the development of a new Employee Wellness Program which will serve as a major benefit to staff help attract the best talent.

HR Business Partner

• Aug 2014 - Oct 2015

HR Business Partner for the Taxback Group, and in 2015 took over as interim HR DIrector, I am responsible for all elements of the HR role, from recruitment and selection, to performance management, to Employee/Industrial Relations. In this role I work with the Board of Directors to ensure each entity within the Group is properly addressed from HR perspective. I am also heavily involved in employee engagement initiatives to create a Great Place to Work for employees, which will ultimately lead to a more productive workforce. A notable achievement being the attainment of Great Place to Work certification in 2016.

Employment Consultancy Operations Manager ROI & NI

• Sep 2012 - Aug 2014

Responsible for the Employment Consultancy element of the first class service provided to clients of Peninsula Business Services (Ireland) Ltd. The Consultancy department focuses on drafting bespoke documentation for our clients, as well as proactively updating our clients and their documentation on any amendments to legislation or best practice in HR & Employment Law in Ireland and Northern Ireland.With consultants based in house and in the field we have the ability to cater to our clients needs and provide a level of efficiency and expertise to our clients that is unsurpassed. In addition to bespoke documentation our Employment Consultancy Service provides Employment Law and strategic HR advice, HR Audits, Webinar training events and on site consultancy (such as the chairing of workplace investigations, disciplinary hearings and grievances) to ensure all our clients needs are satisfied.

Employment Documentation Team Leader

• Apr 2010 - Oct 2012

Drafting and consistent updating of Employment DocumentationContinual Improvements to Documentation to reflect current case law and industry best practiceDrafting bespoke Contracts of Employment and Employee HandbooksAdvising clients on a range of HR & Employment Law related issuesManagement of the Employment Documentation DepartmentContinual Improvement of Timescales and Departmental Efficiency

Employment Law Advisor

• Apr 2010 - Jan 2011

Advising clients on a range of HR and Employment Law issues using case law and best practice in addition to legislation as precedent for advice.Primarily involved in guiding clients through Disciplinary and Grievance processes, as well as advising on Redundancy, TUPE and Contractual matters, whilst giving a commercially focused level of advice. Working as an integral part of the Advice Team in order to work with our large volume and cross section of clients as well as acting as Marketing Liaison for colleagues to assist with advisory matters.

HR Consultant

• Jun 2008 - May 2010

Advising clients on a range of HR and Employment Law issues as well as drafting bespoke documentation for clients such as employee contracts and handbooks. Advising clients on a range of HR and Employment Law issues as well as drafting bespoke documentation for clients such as employee contracts and handbooks.