Experience

Datorama, a Salesforce Company

• United States
• Software Development
• 100 - 200 Employee

• Sr. Manager, Global Support

  • Feb 2021 - Present

• Global Support Lead

  • Jun 2019 - Feb 2021



Indiana University Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Team Lead

  • Nov 2017 - Jun 2019

  Team lead for interoperability endeavors for IU Health. It is a high profile team working across the organization to determine and build seamless and meaningful connections with other health systems to share patient documentation.

• Programmer Analyst, Team Lead

  • Nov 2016 - Nov 2017

  Team lead for the Custom CCL team at IU Health.

• Cerner Applications Support Analyst II, OR Solutions

  • Mar 2016 - Nov 2016

  I was an analyst for the OR Solutions team, supporting the SurgiNet and Anesthesia Cerner systems employed by IU Health.



Cerner Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr Analyst

  • Sep 2014 - Feb 2016

  Find and implement new functionality; create database audits and reports for end users; fix system issues that arise; work with end users to determine what configuration will work best for their needs and ease of use.

• Analyst

  • Jul 2012 - Sep 2014

  AMS analyst for Cerner Patient Accounting. My role was primarily tier 2 support, but I also helped train new associates and manage our queue.