Program Coordinator

• Nov 2021 - Present

I serve our Veterans and their families by assisting them in obtaining meaningful employment and helping them attain the benefits that they have earned from their service. I make it my mission to help those brothers and sisters in arms to live happy, fulfilling, and prosperous lives. As a Career Coordinator, it is my duty to make the Still Serving Veterans name known to all Veterans and transitioning military persons and that we are here to help in any way possible. • Administer client in processing and satisfaction for over 1200 clients, maintain administrative and logistical organization for the entire Huntsville office (over 2300 active clients) • Responsible for the internet marketing department, created several social media groups and advertisements which increased client intake by 70% and client engagement by 40% • Career counselor, mentored over 100 veterans and their families with career search assistance with an 80% rate of success • Leads the operational delivery, compliance, and productivity of the team through weekly training and client workshops Show less

Sales Consultant

• Dec 2019 - Nov 2021

I am as passionate about coaching and mentoring as I am about cars. As a Sales Consultant I performed several tasking including counseling customers on product selection based off their individual needs and practical utility. I was also the Brand Ambassador to the Land Rover/Jaguar line of vehicles, represented the dealership at community events. In charge of customer vehicle purchase satisfaction. Maintain client organization through E-Leads database system • In charge of customer vehicle purchase satisfaction for over 60 sales transaction a month. • Led the product ambassador program. Responsible for the reputation and outreach program of the Jaguar Land Rover brand across 4 counties in 8 community outreach events • Counseling customers on product selection based off their individual needs and practical utility with an overall 98% satisfaction rating from clients • Performed client follow-up through the E-Leads database system to ensure customer satisfaction. Show less

Student

• Aug 2015 - Dec 2019

• Mar 2013 - Jul 2015

Responsible for the mentoring, welfare, and career progression of over 70 employees. Managed the 3-5 service support platoon, PQAS (Fuel Laboratory) operations, JP-8 (Fuel), and ammunition distribution operations for the 3rd Combat Aviation Brigade (CAB). • Responsible for the team morale, productivity, and discipline of over 70 employees and 15 managers.• In charge of the company safety program and safety management program for over 150 employees. Developed creative training and implementing safety controls that decreased workplace injuries by 40%• Accountable for over $10M of sensitive equipment including vehicles and weapons and top-secret communications systems. Show less

• Jan 2010 - Dec 2013

Responsible for the mentoring, welfare, and career progression for up to 58 personal. Manger of Fueler (92F) Section, 201st Battlefield Surveillance Brigade forward arming and refueling point (FARP) operations, • Senior leader assistant, responsible for the schedule, logistical obligations, and moral of three senior leaders responsible for over 2000 employees.• Instructed over 500 employees in combat marksmanship with a 90% success rate.• Responsible for inventory and maintenance of classified communication equipment and computer systems valued at over $15M. • Worked within a diverse team to counsel and teach drug use prevention to a battalion sized element (600 employees) Show less

• Feb 2007 - Dec 2009

Squad Leader, responsible for the health, welfare, and career progression of 10 employees. • Company Armory Specialist, responsible for the condition and maintenance of over $80K worth of weapons and sensitive equipment.• Company Personal Trainer, responsible for the state of fitness, physical readiness, and coaching of 14 subordinates.• Company Unarmed Combat Instructor, successfully trained over 50 co-workers in hand-to-hand self-defense. Rifle Marksmanship Instructor, successfully trained over 90 employees in basic rifle and pistol marksmanship. Show less

• Jun 2004 - Jan 2007

Employee, working with highly diverse teams to accomplish a common goal. Meeting deadlines under extreme leadership pressure and time constraints. Develop and maintain a exercise routine and implement physical challenges. Overcome new and challenging obstacles through determination. responsible for the health, welfare, and moral of teammates and employers.