Experience

Bransom Retail Systems Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Senior Technical Consultant

  • Oct 2014 - Present



Construction Benefit Services

• Adelaide, Australia

• Support/Analyst Programmer

  • Jan 2013 - May 2013

  - 3rd level application support for all Bespoke financial applications, Web apps and Internet site - Software development using VB.Net, ASP.Net, VB6, SQL - Systems Administration for the company IT Infrastructure, Servers, Desktop, VMware, IIS, Exchange server, A/V, Databases etc - Liaising with end users and 3rd party service providers - 3rd level application support for all Bespoke financial applications, Web apps and Internet site - Software development using VB.Net, ASP.Net, VB6, SQL - Systems Administration for the company IT Infrastructure, Servers, Desktop, VMware, IIS, Exchange server, A/V, Databases etc - Liaising with end users and 3rd party service providers



Cheap as Chips Discount Department Store

• Australia
• Retail
• 100 - 200 Employee

• Analyst Programmer

  • Mar 2012 - Dec 2012

  Devlopment and Application support of the Stock Inventory, Sales Analysis & Purchasing Systems. Utilising VB.Net, VB6, ASP.Net, Java Devlopment and Application support of the Stock Inventory, Sales Analysis & Purchasing Systems. Utilising VB.Net, VB6, ASP.Net, Java



Construction Benefit Services

• Support Analyst / Programmer

  • Dec 2010 - Mar 2012

  - 3rd level application support for all Bespoke financial applications, Web apps and Internet site - Software development using VB.Net, ASP.Net, VB6, SQL - Systems Administration for the company IT Infrastructure, Servers, Desktop, VMware, IIS, Exchange server, A/V, Databases etc - Liaising with end users and 3rd party service providers - 3rd level application support for all Bespoke financial applications, Web apps and Internet site - Software development using VB.Net, ASP.Net, VB6, SQL - Systems Administration for the company IT Infrastructure, Servers, Desktop, VMware, IIS, Exchange server, A/V, Databases etc - Liaising with end users and 3rd party service providers



Toshiba Tec Europe

• Germany
• IT Services and IT Consulting
• 200 - 300 Employee

• Product Specialist

  • Apr 2008 - Feb 2010

  Working in the 'Software & Projects' department.- Development of Software upgrades for deployment to an estate of over 400 clients. - 3rd level Technical Support for Software & Hardware problems relating to Retail IT systems - Providing detailed documentation for Installations & Technical procedures- Managing Server Gold build images

• Senior Technical Support Engineer

  • Mar 2003 - Apr 2008

  - 2nd Level Technical Support for both Software and Hardware Technical problems relating to POS system including Back Office, Front End, EFT/EMV related issues- Following problems through with Software development,QA to ensure a satisfactory resolution- Providing escalation route for serious problems requiring urgent attention determined by 'Wm Morrison's' head office- In depth data analysis providing reporting or transactional data