Experience

Goodyear Commercial Tire and Service Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Center Manager

  • Oct 2022 - Present



Pit Stop Fleet Services

• Business Development Specialist

  • Mar 2019 - Oct 2022



LANNING TIRE SALES

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Commercial Sales Manager

  • Sep 2002 - Mar 2019

  As a sales manager during the economic crisis of the mid-2000’s, I helped refocus the core of the business away from a collapsing commercial market and, using an aggressive set of metrics and a new target, reduced inventory overhead, increased employee productivity, and showed steady growth in a struggling retail market. Relaunching into the commercial sector. I established Lanning Tire as a direct distributor for three major manufacturers, and ran point for our fleet account program, including enlistment, sales and retention of clients, and full administrative responsibility from cold call to sale to collection. I worked closely with national accounts, and negotiated contracts with state and local governments, public utilities, regional and national haulers, and local contractors. My managed fleet vehicle base now numbers in the thousands, with an above industry average monthly sales volume, sustained double digit increases in the last three years, and establishment of the commercial sales division as the major revenue source of the company.



Everybody's Oil Corp dba Tire Barn Warehouse

• Retail Operations Manager; Major Market Development

  • Jan 1991 - May 2002

  Brought in to troubleshoot underperforming stores, I developed analytics, strategies and action plans that allowed for rapid transformation to profitability. This success led to an opportunity to move into and develop new markets, primarily the major metro area of Indianapolis, with a population over one million. I designed a training program that allowed for consistent performance that was ultimately adopted company-wide, managed a distribution network that a reliable supply chain for eight metro locations, and a grass roots marketing campaign that took the company from zero footprint to double digit market share in three years. I pushed for and led a high-performance aftermarket category, specializing in wheels and suspension, and dominated the market. In the quest for additional annual revenue, I became the largest distribution point for three national wholesalers, consulted to manufacturer design teams, and built a customer base that covered four states, and included world class custom shops, and world champion race teams.



International Marketing Consultants

• Belgium
• 1 - 100 Employee

• Owner, Analysis Team Leader, Operations Consultant

  • 1994 - 1999

  As principal, I launched a start-up venture offering consultation services for the improvement of retail customer service, based on analysis of client-specific data my team collected from post- transaction feedback and visits to a network of over 100 retail locations. Ultimately, the program was adopted for use by regional retail market leaders as a basis for training and bonus payment for their managers. As growth became too rapid, I chose to sell and focus on other commitments. As principal, I launched a start-up venture offering consultation services for the improvement of retail customer service, based on analysis of client-specific data my team collected from post- transaction feedback and visits to a network of over 100 retail locations. Ultimately, the program was adopted for use by regional retail market leaders as a basis for training and bonus payment for their managers. As growth became too rapid, I chose to sell and focus on other commitments.



Goodyear Tire & Rubber Co.

• United States
• Government Administration

• Franchise Owner; Retail Outlet Management

  • 1988 - Aug 1991

  I became one of Goodyear Tire and Rubber’s youngest franchisees with the purchase of a failing franchise in Indianapolis. With a reinvented marketing plan, a strong community presence, aggressive sales, and diligent management, I built the business and enjoyed repeated annual growth and profitability, and a positive return on investment after three years of ownership. I became one of Goodyear Tire and Rubber’s youngest franchisees with the purchase of a failing franchise in Indianapolis. With a reinvented marketing plan, a strong community presence, aggressive sales, and diligent management, I built the business and enjoyed repeated annual growth and profitability, and a positive return on investment after three years of ownership.