Experience

Netex Enterprises Inc.

• Canada
• Software Development
• 1 - 100 Employee

• Senior Client Services Manager

  • Jun 2021 - Present

  Ensure and advocate for customer success, acting as our client’s trusted strategic advisor. Develop and grow positive, healthy and sustainable client relationships. Lead all aspects of IT Service Management including incident, problem, and change management. Oversee resourcing and scheduling, providing guidance and direction to staff.

• Operations Manager

  • Nov 2017 - Present

  A provider of comprehensive solutions for management information systems covering planning, construction, maintenance and operation services, we help our customers enhance their enterprise value.Netex Managed Services offers a one stop solution, covering every phase from consultation and procurement to operation and maintenance. At Netex, the value provided extends beyond experienced engineers, supported applications and product and service offerings. Our greatest asset is our commitment to building trusted relationships with our clients while providing a proactive support methodology. Netex works closely with each client to tailor a solution based on their individual needs, acknowledging that a one-size-fits-all solution is not effective. This makes it possible for the solution to evolve as a business develops. Show less



Assistive Technology Clinic

• Operations Manager

  • Mar 2007 - Nov 2017

  The Assistive Technology Clinic serves people who suffer from the consequences of neurological and complex musculoskeletal disorders. Housed on the premises of Sunnybrook Health Sciences Centre and the Baycrest Brain Health Center, ATC provides an innovative out patient service where people with chronic diseases are assessed, treated and managed within the framework of a single multi-disciplinary clinic, and where best evidence and clinical research are intimately linked with each step of the process. At ATC our goal is to provide the highest standards of patient-centered care by offering a broad spectrum of resources, and highly expert multidisciplinary teams to help each person function at the highest level of their ability throughout the continuum of care. The program offers medical and rehabilitation management, as well as leading edge assistive technology in the areas of mobility aids, communication, advanced computer technology, specialized seating, and home modifications to improve the quality of life for people with acquired neurological and complex disabilities. Show less