Stephen Ryan

Health IT Coordinator at HHUNY - Health Homes of Upstate New York
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsford, New York, United States, US

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Credentials

  • CompTIA Server+
    CompTIA
    May, 2018
    - Nov, 2024
  • Skills for Success
    Dale Carnegie Training of Western NY
    Dec, 2016
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Oct, 2014
    - Nov, 2024
  • CompTIA Network+ ce
    CompTIA
    May, 2016
    - Nov, 2024
  • CompTIA Security+ ce
    CompTIA
    Dec, 2016
    - Nov, 2024

Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Health IT Coordinator
      • Jun 2021 - Present

    • United States
    • Printing Services
    • 100 - 200 Employee
    • System Administrator
      • Dec 2014 - Oct 2019

      • Maintained a network of over 250 workstations, multiple servers and three facilities, including a Windows XP to 7 upgrade (early 2015) followed by Windows 10 (2018-2019), and various new software and hardware installations. • Remotely assisted users with their computer using TeamViewer and ManageEngine Desktop Central to install new software and patches as well as assist users with troubleshooting. • Administered internal DHCP and DNS entries using Windows Server 2008 and 2016. • Utilized the functionality of a virtualized Windows Server 2008 server to create a print server to help make installing printers on workstations easier. • Created a Process Maker process to onboard new employees and utilized Windstream’s MyOfficeSuite software for phone setup, allowing day one computer and phone readiness. • Worked face to face with employees of various levels of technical aptitude on a wide variety of software and hardware issues including with printers, applications and email. Show less

    • Education Administration Programs
    • 200 - 300 Employee
    • IT Student Aide
      • Jun 2014 - Aug 2014

      Provided technical support for Wayne Finger Lakes BOCES, including disk wiping, disk image creation, computer un-boxing and imaging, and on-site software and hardware installations. Upgraded a school’s network infrastructure with 10-gigabit PoE-capable switches and new uninterrupted power supplies to support VoIP functionality. Provided technical support for Wayne Finger Lakes BOCES, including disk wiping, disk image creation, computer un-boxing and imaging, and on-site software and hardware installations. Upgraded a school’s network infrastructure with 10-gigabit PoE-capable switches and new uninterrupted power supplies to support VoIP functionality.

    • United States
    • Information Technology and Services
    • 1 - 100 Employee
    • Product Consultant
      • Jun 2013 - Dec 2013

      Built and tracked customizations made to a web-based telecommunication finance-tracking database application written in PL/SQL, which led to the creation of standard translator packages for specific invoice types. Built and tracked customizations made to a web-based telecommunication finance-tracking database application written in PL/SQL, which led to the creation of standard translator packages for specific invoice types.

Education

  • Rochester Institute of Technology
    Master's degree, Information Technology and Analytics
    2020 - 2021
  • Rochester Institute of Technology
    Bachelor of Science (B.S.), Information Technology
    2010 - 2014
  • Geneva High School
    High School, 94.8%
    2006 - 2010

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