Stephen Ryan
Health IT Coordinator at HHUNY - Health Homes of Upstate New York- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
CompTIA Server+
CompTIAMay, 2018- Nov, 2024 -
Skills for Success
Dale Carnegie Training of Western NYDec, 2016- Nov, 2024 -
CompTIA A+ ce
CompTIAOct, 2014- Nov, 2024 -
CompTIA Network+ ce
CompTIAMay, 2016- Nov, 2024 -
CompTIA Security+ ce
CompTIADec, 2016- Nov, 2024
Experience
-
HHUNY - Health Homes of Upstate New York
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Health IT Coordinator
-
Jun 2021 - Present
-
-
-
Flower City Group
-
United States
-
Printing Services
-
100 - 200 Employee
-
System Administrator
-
Dec 2014 - Oct 2019
• Maintained a network of over 250 workstations, multiple servers and three facilities, including a Windows XP to 7 upgrade (early 2015) followed by Windows 10 (2018-2019), and various new software and hardware installations. • Remotely assisted users with their computer using TeamViewer and ManageEngine Desktop Central to install new software and patches as well as assist users with troubleshooting. • Administered internal DHCP and DNS entries using Windows Server 2008 and 2016. • Utilized the functionality of a virtualized Windows Server 2008 server to create a print server to help make installing printers on workstations easier. • Created a Process Maker process to onboard new employees and utilized Windstream’s MyOfficeSuite software for phone setup, allowing day one computer and phone readiness. • Worked face to face with employees of various levels of technical aptitude on a wide variety of software and hardware issues including with printers, applications and email. Show less
-
-
-
Wayne-Finger Lakes BOCES
-
Education Administration Programs
-
200 - 300 Employee
-
IT Student Aide
-
Jun 2014 - Aug 2014
Provided technical support for Wayne Finger Lakes BOCES, including disk wiping, disk image creation, computer un-boxing and imaging, and on-site software and hardware installations. Upgraded a school’s network infrastructure with 10-gigabit PoE-capable switches and new uninterrupted power supplies to support VoIP functionality. Provided technical support for Wayne Finger Lakes BOCES, including disk wiping, disk image creation, computer un-boxing and imaging, and on-site software and hardware installations. Upgraded a school’s network infrastructure with 10-gigabit PoE-capable switches and new uninterrupted power supplies to support VoIP functionality.
-
-
-
Calero Software
-
United States
-
Information Technology and Services
-
1 - 100 Employee
-
Product Consultant
-
Jun 2013 - Dec 2013
Built and tracked customizations made to a web-based telecommunication finance-tracking database application written in PL/SQL, which led to the creation of standard translator packages for specific invoice types. Built and tracked customizations made to a web-based telecommunication finance-tracking database application written in PL/SQL, which led to the creation of standard translator packages for specific invoice types.
-
-
Education
-
Rochester Institute of Technology
Master's degree, Information Technology and Analytics -
Rochester Institute of Technology
Bachelor of Science (B.S.), Information Technology -
Geneva High School
High School, 94.8%