Experience

WPS

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Engineer

  • Jul 2021 - Present

  Installing bespoke car park solutions. Installing bespoke car park solutions.



UCS Technologies

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Data Engineer

  • Mar 2021 - Jul 2021



RICO LOGISTICS

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Field Services Engineer

  • Oct 2017 - Mar 2021

  Field Technician providing contract services for printers, computers & network solutions, EPOS service & maintenance. Server install & Maintenance using Linux based systems. End user product roll out using Linux (Citrix) & Microsoft based systems. Automated photo capture & flash equipment service & maintain using Linux based software at Merlin Sites, Service & maintain Parking eye network & display equipment. Field Technician providing contract services for printers, computers & network solutions, EPOS service & maintenance. Server install & Maintenance using Linux based systems. End user product roll out using Linux (Citrix) & Microsoft based systems. Automated photo capture & flash equipment service & maintain using Linux based software at Merlin Sites, Service & maintain Parking eye network & display equipment.



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• Scotland M&S C.A.R.E. Engineer

  • Feb 2017 - Sep 2017

  Field Technician providing a proactive & reactive 1st line support for 25 major stores across Scotland. Scheduling immediate resolution for EPOS, Networks including Cisco & Juniper equipment, CCTV networks and all Digital media failures across all sites. Also servicing and maintaining store spares allocation for minimal trade down time.

• Field Services Engineer

  • Sep 2013 - Feb 2017

  Customer Service Engineer Level 3-4 on EPOS systems for many retail chains maintaining front of store & back office equipment, Server & Network faulting & servicing, Mechanised SCO till faulting & servicing. Also laptop and desktop disassemble & reassemble for servicing and repairs. All day to day requirements of logging data, part management process and managing a daily schedule to successfully achieve SLA’s.



RICO LOGISTICS

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Field Services Engineer

  • Apr 2012 - Sep 2013

  Field Technician providing service & repair for printers & computers on many various contracts from retail chain stores to high street banks. Also parts collection and return, daily planning of route best to achieve all SLA’s. Contracts include:- Wincor Nixdorf, Fujitsu Services, Computercenter & Phoenix IT. Field Technician providing service & repair for printers & computers on many various contracts from retail chain stores to high street banks. Also parts collection and return, daily planning of route best to achieve all SLA’s. Contracts include:- Wincor Nixdorf, Fujitsu Services, Computercenter & Phoenix IT.



CDS, a Hewlett Packard Enterprise company

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Network Engineer

  • Feb 2010 - May 2011

  Network Installation Engineer providing complete install and commission of Cat 5 & Cat 6 network for 2 imaging labs including installation of distribution patch connections & KVM modules. Then contracted longer as Lead Imaging Technician imaging 5000 laptops for a HSBC rollout. Also contracted further for Deployment Co-Ordinator on 3 refurbishment contracts working with 4 department heads and instructing 8 employees. Logging data records using Microsoft Office & Excel. Network Installation Engineer providing complete install and commission of Cat 5 & Cat 6 network for 2 imaging labs including installation of distribution patch connections & KVM modules. Then contracted longer as Lead Imaging Technician imaging 5000 laptops for a HSBC rollout. Also contracted further for Deployment Co-Ordinator on 3 refurbishment contracts working with 4 department heads and instructing 8 employees. Logging data records using Microsoft Office & Excel.



Openreach

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Engineer

  • Dec 1997 - Apr 2009

  Customer Service Engineer as one man installer & fault finding & repair of overhead and underground copper pair telephone lines, customer liaison and consultation, broadband testing & demonstrating, soldering main frame connections in exchanges, measuring loop loss using various meters including multi meter to identify fault conditions, main cable jointing including solder tip twists, underground cable fault, diagnose & repair. Customer Service Engineer as one man installer & fault finding & repair of overhead and underground copper pair telephone lines, customer liaison and consultation, broadband testing & demonstrating, soldering main frame connections in exchanges, measuring loop loss using various meters including multi meter to identify fault conditions, main cable jointing including solder tip twists, underground cable fault, diagnose & repair.