Experience

Bailiwick

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Disposition Technician

  • Sep 2015 - Present

  Evaluated customer owned equipment against customer defined requirements for inventory or disposal.Tested and performed repairs of customer equipment to ensure proper functionality.Used time management skills to move between projects ensuring priority tasks are completed on schedule.Utilized Microsoft Excel for data entry of part numbers, quantities, and serial numbers. Performed quality control checks of equipment to confirm part numbers, quantities, and serial numbers were correctly logged.and labeled.Communicated with project management teams to ensure requirements and goals are met. Show less

• Configuration Technician

  • Aug 2015 - Sep 2015



Sleep Number Corporation

• United States
• Retail
• 700 & Above Employee

• IS System Analyst - Intern

  • Jun 2013 - Aug 2013

  Updated Siebel implementation project documentation. Gained Siebel Customer Relationship Management experience in the Universal Customer Master, Marketing, and Call Center applications. Evaluated project management solutions for enterprise implementation. Documented business user processes through Siebel. Documented the requirement gathering process for different functional areas within Siebel. Updated Siebel implementation project documentation. Gained Siebel Customer Relationship Management experience in the Universal Customer Master, Marketing, and Call Center applications. Evaluated project management solutions for enterprise implementation. Documented business user processes through Siebel. Documented the requirement gathering process for different functional areas within Siebel.



Arctic Audio

• Fargo, North Dakota Area

• Programmer

  • Sep 2012 - Nov 2012

  Programmed Remote Technologies Inc. devices for home automation. On-site installation and troubleshooting at customer locations. Utilized a point of sale system to process customer orders. Programmed Remote Technologies Inc. devices for home automation. On-site installation and troubleshooting at customer locations. Utilized a point of sale system to process customer orders.