Stephen Patterson

Remote Sales and Finance Manager at Bish's RV, Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Joshua S.

In the short time I worked with Stephen at FlightCar you could tell he was a true professional with a passion for his role. I do not know anyone who delivers results, based on feedback from the field, quicker than Stephen. His analytical and forecasting abilities are unsurpassed and speak clear to the type of professional Stephen is. It was an honor to work alongside Stephen and I highly recommend his as Stephen is a dedicated strategist who is second to none.

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Retail
    • 200 - 300 Employee
    • Remote Sales and Finance Manager
      • Nov 2020 - Present

    • United States
    • Information Services
    • 700 & Above Employee
    • Consultant
      • Jul 2017 - Present

      • Provide Revenue Management advice and knowledge to prospective investors on the following Industries: o Rental Car o Rental Truck o Strategic Analysis on Market Conditions o Identifying Yield Opportunities o Competitive Landscape • Provide Revenue Management advice and knowledge to prospective investors on the following Industries: o Rental Car o Rental Truck o Strategic Analysis on Market Conditions o Identifying Yield Opportunities o Competitive Landscape

    • United States
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Director of Finance
      • Jun 2020 - Jul 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Director of Finance
      • Jan 2018 - Jul 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Commercial Account Manager
      • Dec 2016 - Aug 2017

      • Responsible for commercial sales for seven locations. • Develop and maintain strategic partnerships with Management to provide sales support to existing accounts. • Implementing new commercial sales programs and supporting current programs to meet or exceed sales targets. • Identify and meet the needs of commercial accounts by presenting products, services, and ideas. • Provide feedback and input to better strengthen the market position of the company. • Maintain database of account sales call activity. • Develop and retain internal Team Members for growth and advancement. Show less

  • FlightCar
    • San Francisco Bay Area
    • Director of Revenue Management
      • Nov 2015 - Aug 2016

      Responsible for continual development in Pricing and Yield Management entire rental operations.Engineered & executed effective revenue strategies by properly positioning FlightCar's in proper rate position. Increased FlightCar’s Gross Rate Per Day (RPD) on average of $12/day or an increase of 40 % year over year. Increased FlightCar’s Monthly Total Revenue on average of 30% monthly over eight-month stretch. Continually analyzed market trends week over week and year over year then implementing strategic pricing from that point forward. Performed training on “things to look for” with all levels of management from CEO to Vice President’s to Area Mangers to Station Managers. Managed implementation projects and pricing relationships for 12 FlightCar’s stations. Worked successfully with partners such as Rate Gain, TravelClick, Ace Rent a Car, Sabre, WorldSpan & Kayak, CarTrawler, Carhire and other various third party sites to improve FlightCar’s positioning. Show less

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Truck Account Specialist
      • Jul 2015 - Nov 2015

      Responsible for the growth of existing business, generation of new business, fleet management and logistics.Support continual sales development through marketing efforts and presentations to potential customers. Prospect and target potential new accounts using referrals and direct sales calls. Create custom business solutions to facilitate closing sales through the development of leasing programs. Manage and organize fleet logistics and maintenance to ensure fulfillment of customer account requirements. Show less

    • Manager Assistant
      • Jun 2015 - Jul 2015

      Identified customer needs and gathered information as leverage to offer company products and services as a car rental agent. Balanced sales with providing an industry leading customer experience.Lead and supervised a team of employees responsible for the cleaning and detailing of rental vehicles. Established team expectations; managed team work schedules; assisted in the hiring process; developed incentive programs to increase efficiency and productivity.

    • Airport Revenue Manager
      • Jun 2013 - Jun 2015

      Forecast rental demand, and provide input on fleet planning and competitive pricing for all brands Communicate daily with the operating groups and gather information on market conditions, pricing, and competition to achieve overall business success for the Alamo, Enterprise, and National brands Provide solutions to compete and win in a competitive marketplace Produce standard reports as needed for the field and the Revenue Management department Develop strong working knowledge of all systems; RMS, PRISM, Reservations, Online Travel Agencies, GDS, RALPH, Odyssey Monitor competitive prices to ensure the accuracy and effectiveness of the Alamo, Enterprise, and National brands products Show less

    • Branch Rental Manager Unversity Park Airport
      • Apr 2012 - Jun 2013

      Served as Sales and Operations Manager of 2 brands operating National and Alamo at the University Park Airport in State College, PA. Recognized nationally for top Emerald Scorecard performance among Team Northeast airport. Responsible for drastic turn around in both profitability and customer satisfaction scores. Resulting in promotions both in group and out of group.

    • Assistant Manager in Oakland/Pittsburgh International Airport
      • Jun 2011 - Apr 2012

      As an Assistant Manger I was able to obtain first hand knowledge of differing business segments including insurance replacement, corporate travel and the airport marketplace. My responsibilities included day-to-day operations and team development as well as constant study for and movement towards a Branch Manager position. My operating philosophy was to exceed not only the customers but also managements expectations this leading to increased opportunities for myself, my company and my team. •Participated in all areas of operations ans personnel management and team leadership •Managed new or revised customer service initiatives •Researched and resolved customer service concerns efficiently•Created and executed on short and mid term fleet strategies •Responsible for developing and executing on a weekly sales and marketing plan•Responsible for rental contract and incident report underwriting •Responsible for customer file maintenance including service calls, insurance replacement and repair updates and missing vehicle tracking•Evaluated employee development and advised on monthly "performance development meetings" and annual reviews •Enhanced ability to efficiently evaluate and make recommendations on profit and loss statements Show less

    • Management Trainee/ Management Assistant
      • Jul 2010 - Jun 2011

      Learned to use the tools provided by Enterprise to be my own boss and run a multi-million dollar business.

    • United States
    • Retail
    • 700 & Above Employee
    • Front End Supervisor
      • May 2005 - Jun 2006

      Customer Service and various other supervisor duties. Customer Service and various other supervisor duties.

    • United States
    • Spectator Sports
    • 400 - 500 Employee
    • Assistant Golf Professional
      • Dec 2000 - Feb 2005

      Enjoyed my time there, able to sharpen my skills on the golf course and behind the counter. Enjoyed my time there, able to sharpen my skills on the golf course and behind the counter.

Education

  • Penn State University
    May 15th, 2010, Corporate Communications
    2007 - 2010
  • Community College of Allegheny County
    Earned, Liberal Arts
    2005 - 2007
  • The University of Toledo
    No, Business
    2004 - 2005

Community

You need to have a working account to view this content. Click here to join now