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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Consultant
      • May 2023 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Account Executive
      • Jul 2014 - Feb 2023

      ITAD Technologies is an R2 Certified Recycler that gives the enterprise client a secure, reliable, and compliant solution for their IT asset disposition (ITAD) challenges. In addition to R2, we are ISO 9001, 14001 and OHSAS 18001 certified. Our leadership is a rare blend of industry veterans from both the data protection industry and the refurbished computer market. The end result for our clients is a safe and inexpensive solution to their electronic and universal waste… Show more ITAD Technologies is an R2 Certified Recycler that gives the enterprise client a secure, reliable, and compliant solution for their IT asset disposition (ITAD) challenges. In addition to R2, we are ISO 9001, 14001 and OHSAS 18001 certified. Our leadership is a rare blend of industry veterans from both the data protection industry and the refurbished computer market. The end result for our clients is a safe and inexpensive solution to their electronic and universal waste issues. • Maintains and grows relationships with customers, while achieving sales and profit growth goal. • Retains existing business, while pursuing profitable growth opportunities in customer accounts. • Retains and profitably grows volume, sales and profitability through proactive management of customer relationships. • Develops customer account plans for all customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success. • Most important customer interactions are face-to-face meetings. • Proactively manages customers' satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. • Achieves assigned sales quota. • Meets assigned expectations for profitability. • Establishes customer account plans that meet company standards in all accounts. • Maintains high customer satisfaction rating that meet company standards. Show less ITAD Technologies is an R2 Certified Recycler that gives the enterprise client a secure, reliable, and compliant solution for their IT asset disposition (ITAD) challenges. In addition to R2, we are ISO 9001, 14001 and OHSAS 18001 certified. Our leadership is a rare blend of industry veterans from both the data protection industry and the refurbished computer market. The end result for our clients is a safe and inexpensive solution to their electronic and universal waste… Show more ITAD Technologies is an R2 Certified Recycler that gives the enterprise client a secure, reliable, and compliant solution for their IT asset disposition (ITAD) challenges. In addition to R2, we are ISO 9001, 14001 and OHSAS 18001 certified. Our leadership is a rare blend of industry veterans from both the data protection industry and the refurbished computer market. The end result for our clients is a safe and inexpensive solution to their electronic and universal waste issues. • Maintains and grows relationships with customers, while achieving sales and profit growth goal. • Retains existing business, while pursuing profitable growth opportunities in customer accounts. • Retains and profitably grows volume, sales and profitability through proactive management of customer relationships. • Develops customer account plans for all customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success. • Most important customer interactions are face-to-face meetings. • Proactively manages customers' satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. • Achieves assigned sales quota. • Meets assigned expectations for profitability. • Establishes customer account plans that meet company standards in all accounts. • Maintains high customer satisfaction rating that meet company standards. Show less

    • Primary and Secondary Education
    • 1 - 100 Employee
    • Assistant Wrestling Coach
      • Oct 2018 - Sep 2019
    • United States
    • Chemical Manufacturing
    • Insurance Billing and Debt Collector
      • Aug 2009 - Jul 2014

      •Receive payments and post amounts paid to customer accounts such as Medicaid, Medicare and Workman’s Compensation •Locate and monitor overdue accounts, using computers and a variety of automated systems. •Record information about financial status of customers and status of collection efforts. •Notify customers of delinquent accounts by telephone in order to solicit payment. •Confer with customers by telephone to determine reasons for overdue payments and to review the terms of… Show more •Receive payments and post amounts paid to customer accounts such as Medicaid, Medicare and Workman’s Compensation •Locate and monitor overdue accounts, using computers and a variety of automated systems. •Record information about financial status of customers and status of collection efforts. •Notify customers of delinquent accounts by telephone in order to solicit payment. •Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. •Advise customers of necessary actions and strategies for debt repayment •Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. •Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. •Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. Show less •Receive payments and post amounts paid to customer accounts such as Medicaid, Medicare and Workman’s Compensation •Locate and monitor overdue accounts, using computers and a variety of automated systems. •Record information about financial status of customers and status of collection efforts. •Notify customers of delinquent accounts by telephone in order to solicit payment. •Confer with customers by telephone to determine reasons for overdue payments and to review the terms of… Show more •Receive payments and post amounts paid to customer accounts such as Medicaid, Medicare and Workman’s Compensation •Locate and monitor overdue accounts, using computers and a variety of automated systems. •Record information about financial status of customers and status of collection efforts. •Notify customers of delinquent accounts by telephone in order to solicit payment. •Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. •Advise customers of necessary actions and strategies for debt repayment •Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. •Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. •Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. Show less

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Life Insurance Agent
      • Jan 2009 - Aug 2009

      •Calling potential customers to see if they’re interested in scheduling a meeting •Interviewing them, discussing existing coverage and collecting information about their finances •Showing them the best policies that fit their situation and explaining their features and benefits •Customizing plans to better fit a particular client •Suggesting changes or additions to clients’ current insurance programs •Performing administrative tasks including keeping detailed records and filling… Show more •Calling potential customers to see if they’re interested in scheduling a meeting •Interviewing them, discussing existing coverage and collecting information about their finances •Showing them the best policies that fit their situation and explaining their features and benefits •Customizing plans to better fit a particular client •Suggesting changes or additions to clients’ current insurance programs •Performing administrative tasks including keeping detailed records and filling policy renewals •Assisting clients in settling claims Show less •Calling potential customers to see if they’re interested in scheduling a meeting •Interviewing them, discussing existing coverage and collecting information about their finances •Showing them the best policies that fit their situation and explaining their features and benefits •Customizing plans to better fit a particular client •Suggesting changes or additions to clients’ current insurance programs •Performing administrative tasks including keeping detailed records and filling… Show more •Calling potential customers to see if they’re interested in scheduling a meeting •Interviewing them, discussing existing coverage and collecting information about their finances •Showing them the best policies that fit their situation and explaining their features and benefits •Customizing plans to better fit a particular client •Suggesting changes or additions to clients’ current insurance programs •Performing administrative tasks including keeping detailed records and filling policy renewals •Assisting clients in settling claims Show less

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Tools Programmer
      • Jul 2008 - Mar 2009

      •Conduct test runs with completed tools or dies to ensure that parts meet specifications; make adjustments as necessary. •Lift, position, and secure machined parts on surface plates or worktables, using hoists, vises, v-blocks, or angle plates. •Cut, shape, and trim blanks or blocks to specified lengths or shapes, using power saws, power shears, rules, and hand tools •Fit and assemble parts to make, repair, or modify dies, jigs, gauges, and tools, using machine tools and hand… Show more •Conduct test runs with completed tools or dies to ensure that parts meet specifications; make adjustments as necessary. •Lift, position, and secure machined parts on surface plates or worktables, using hoists, vises, v-blocks, or angle plates. •Cut, shape, and trim blanks or blocks to specified lengths or shapes, using power saws, power shears, rules, and hand tools •Fit and assemble parts to make, repair, or modify dies, jigs, gauges, and tools, using machine tools and hand tools. •Measure, mark, and scribe metal or plastic stock to lay out machining, using instruments such as protractors, micrometers, scribes, and rulers. •Select metals to be used from a range of metals and alloys, based on properties such as hardness and heat tolerance. •Set up and operate conventional or computer numerically controlled machine tools such as lathes, milling machines, and grinders to cut, bore, grind, or otherwise shape parts to prescribed dimensions and finishes. Show less •Conduct test runs with completed tools or dies to ensure that parts meet specifications; make adjustments as necessary. •Lift, position, and secure machined parts on surface plates or worktables, using hoists, vises, v-blocks, or angle plates. •Cut, shape, and trim blanks or blocks to specified lengths or shapes, using power saws, power shears, rules, and hand tools •Fit and assemble parts to make, repair, or modify dies, jigs, gauges, and tools, using machine tools and hand… Show more •Conduct test runs with completed tools or dies to ensure that parts meet specifications; make adjustments as necessary. •Lift, position, and secure machined parts on surface plates or worktables, using hoists, vises, v-blocks, or angle plates. •Cut, shape, and trim blanks or blocks to specified lengths or shapes, using power saws, power shears, rules, and hand tools •Fit and assemble parts to make, repair, or modify dies, jigs, gauges, and tools, using machine tools and hand tools. •Measure, mark, and scribe metal or plastic stock to lay out machining, using instruments such as protractors, micrometers, scribes, and rulers. •Select metals to be used from a range of metals and alloys, based on properties such as hardness and heat tolerance. •Set up and operate conventional or computer numerically controlled machine tools such as lathes, milling machines, and grinders to cut, bore, grind, or otherwise shape parts to prescribed dimensions and finishes. Show less

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Box Truck Loader & Forklift Operator
      • Mar 2004 - Oct 2008

      •Follow company policies and procedures in regards to record keeping, DOT and safety. •Provide superior customer service along with delivery accuracy. •Loading and unloading of company trucks for delivery, shipments and stocking of returns. •Making multiple deliveries in a timely manner. •Deliver shingles to housing development and unload onto rooftops. •Receive orders and check into AS400 system. •Outdoor lumber house package builder and customer service. Worked orders from… Show more •Follow company policies and procedures in regards to record keeping, DOT and safety. •Provide superior customer service along with delivery accuracy. •Loading and unloading of company trucks for delivery, shipments and stocking of returns. •Making multiple deliveries in a timely manner. •Deliver shingles to housing development and unload onto rooftops. •Receive orders and check into AS400 system. •Outdoor lumber house package builder and customer service. Worked orders from salesman to make sure house package was done accurately. Show less •Follow company policies and procedures in regards to record keeping, DOT and safety. •Provide superior customer service along with delivery accuracy. •Loading and unloading of company trucks for delivery, shipments and stocking of returns. •Making multiple deliveries in a timely manner. •Deliver shingles to housing development and unload onto rooftops. •Receive orders and check into AS400 system. •Outdoor lumber house package builder and customer service. Worked orders from… Show more •Follow company policies and procedures in regards to record keeping, DOT and safety. •Provide superior customer service along with delivery accuracy. •Loading and unloading of company trucks for delivery, shipments and stocking of returns. •Making multiple deliveries in a timely manner. •Deliver shingles to housing development and unload onto rooftops. •Receive orders and check into AS400 system. •Outdoor lumber house package builder and customer service. Worked orders from salesman to make sure house package was done accurately. Show less

Education

  • Heidelberg University
    Completed one year, Business Management
    2001 - 2002
  • Morrison R. Waite High School
    1997 - 2001

Community

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