Experience

iNet Africa

• Kenya
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Care Representative

  • May 2021 - Present

  I interact with customers to:- Provide information about products and services. Handle complaints. I interact with customers to:- Provide information about products and services. Handle complaints.



Malindi sub County (Revenue Office)

• Volunteer

  • May 2019 - Aug 2021

  Prepared monthly revenue reports in a excel sheet Interacted with clients who came to renew their business licence Interacted with County pro (an online bill generating website used to process payment and issue out receipts on behalf of the county government) Process payslips for staff (ghris.co.ke) Created and Renewed Business permits for clients I helped out and Worked as Cashier and licensing officer under the supervision when needed Prepared monthly revenue reports in a excel sheet Interacted with clients who came to renew their business licence Interacted with County pro (an online bill generating website used to process payment and issue out receipts on behalf of the county government) Process payslips for staff (ghris.co.ke) Created and Renewed Business permits for clients I helped out and Worked as Cashier and licensing officer under the supervision when needed

• Office Manager

  • Jul 2018 - Apr 2019

  managed the office and its staff. Interacted with ZOHO BOOKs( an Online accounting tool used to process payments/generate bills and issue invoices) made and collected payments on behalf of the company. Kept track of the office expenses and managed the company's inventory. Did a bit of basic networking(cable crimping/configuring router/ running ethernet cable) and solved clients basic internet problems. Bit of sales of marketing. Interacted with clients who came to make payment/enquire about our services. Show less