Stephen O'Connor
Senior Engineering Manager at Intercom- Claim this Profile
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Bio
Credentials
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Certified Scrum Product Owner
Scrum Alliance
Experience
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Intercom
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United States
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Software Development
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700 & Above Employee
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Senior Engineering Manager
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Jul 2022 - Present
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Engineering Manager
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Jun 2021 - Jul 2022
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Overstock
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United States
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Retail
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700 & Above Employee
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Software Development Manager
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Jan 2020 - May 2021
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Development Team Lead
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2018 - Jan 2020
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ThoughtKube
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Ireland
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Chief Product Officer
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Sep 2016 - 2017
• An Irish software development startup • Strong focus on Product Strategy and Empowered product teams • Facilitated Discovery sessions such as Design Sprint • Created Outcome driven delivery roadmaps • Hands-on app development using AWS, Angular, Python • An Irish software development startup • Strong focus on Product Strategy and Empowered product teams • Facilitated Discovery sessions such as Design Sprint • Created Outcome driven delivery roadmaps • Hands-on app development using AWS, Angular, Python
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PokerStars
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Ireland
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Entertainment Providers
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700 & Above Employee
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Senior Product Business Analyst
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Jan 2014 - Aug 2016
• Lead Product Owner for major project, working on a new vertical for the company • Ability to document and mock areas where requirements are vague, providing insight • Provided workshops and hosted focus groups to gather requirements • Facilitated demos and Q&A sessions to increase understanding of products across the business • Full life cycle analysis and documentation, including Business Requirements and Functional Specifications using clear and concise requirements, UML, BPMN… Show more • Lead Product Owner for major project, working on a new vertical for the company • Ability to document and mock areas where requirements are vague, providing insight • Provided workshops and hosted focus groups to gather requirements • Facilitated demos and Q&A sessions to increase understanding of products across the business • Full life cycle analysis and documentation, including Business Requirements and Functional Specifications using clear and concise requirements, UML, BPMN, Mock-Ups and User Stories • Exceptional ability to problem solve technical and non-technical issues • Excellent Stakeholder skills, from both internal and external stakeholders (including third parties) • Certified Scrum Product Owner Show less • Lead Product Owner for major project, working on a new vertical for the company • Ability to document and mock areas where requirements are vague, providing insight • Provided workshops and hosted focus groups to gather requirements • Facilitated demos and Q&A sessions to increase understanding of products across the business • Full life cycle analysis and documentation, including Business Requirements and Functional Specifications using clear and concise requirements, UML, BPMN… Show more • Lead Product Owner for major project, working on a new vertical for the company • Ability to document and mock areas where requirements are vague, providing insight • Provided workshops and hosted focus groups to gather requirements • Facilitated demos and Q&A sessions to increase understanding of products across the business • Full life cycle analysis and documentation, including Business Requirements and Functional Specifications using clear and concise requirements, UML, BPMN, Mock-Ups and User Stories • Exceptional ability to problem solve technical and non-technical issues • Excellent Stakeholder skills, from both internal and external stakeholders (including third parties) • Certified Scrum Product Owner Show less
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Owner / Developer
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Jun 2015 - Jun 2016
• "Tinder for Rescue Dogs" • FourPaws is driven by content from over 40 Rescues throughout Ireland • A random dog from a random rescue is showcased one at a time in a mobile app. • Users can like and skip their way through the dogs. • Ionic framework with Cordova • Since launch on September 11th, it has been a great success and has gained a lot of coverage in the media from TodayFM. TV3, Independent, Broadsheet, LovinDublin, 4FM and Irish Examiner • "Tinder for Rescue Dogs" • FourPaws is driven by content from over 40 Rescues throughout Ireland • A random dog from a random rescue is showcased one at a time in a mobile app. • Users can like and skip their way through the dogs. • Ionic framework with Cordova • Since launch on September 11th, it has been a great success and has gained a lot of coverage in the media from TodayFM. TV3, Independent, Broadsheet, LovinDublin, 4FM and Irish Examiner
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Full Tilt
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Canada
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Gambling Facilities and Casinos
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1 - 100 Employee
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Senior Engineer / Product Business Analyst
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Feb 2013 - Dec 2013
• One of the highest average performance ratings in the Rational Group (c. 1,500 employees) • Mentor role within the team, from tutoring members to offering advice on processes and test approach • Completed Rational Group Management Academy • Exceptional ability to problem solve; providing detailed analysis of root cause and solutions • Hybrid role as Product Business Analyst for a number of months while working on a major project • Managed project capacity and tracking •… Show more • One of the highest average performance ratings in the Rational Group (c. 1,500 employees) • Mentor role within the team, from tutoring members to offering advice on processes and test approach • Completed Rational Group Management Academy • Exceptional ability to problem solve; providing detailed analysis of root cause and solutions • Hybrid role as Product Business Analyst for a number of months while working on a major project • Managed project capacity and tracking • Highly flexible, strong system knowledge and have the ability to jump between projects showing a strong understanding in all areas • Results focused, go above and beyond what is asked to achieve best results Show less • One of the highest average performance ratings in the Rational Group (c. 1,500 employees) • Mentor role within the team, from tutoring members to offering advice on processes and test approach • Completed Rational Group Management Academy • Exceptional ability to problem solve; providing detailed analysis of root cause and solutions • Hybrid role as Product Business Analyst for a number of months while working on a major project • Managed project capacity and tracking •… Show more • One of the highest average performance ratings in the Rational Group (c. 1,500 employees) • Mentor role within the team, from tutoring members to offering advice on processes and test approach • Completed Rational Group Management Academy • Exceptional ability to problem solve; providing detailed analysis of root cause and solutions • Hybrid role as Product Business Analyst for a number of months while working on a major project • Managed project capacity and tracking • Highly flexible, strong system knowledge and have the ability to jump between projects showing a strong understanding in all areas • Results focused, go above and beyond what is asked to achieve best results Show less
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Paddy Power
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Ireland
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Entertainment Providers
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700 & Above Employee
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E-Commerce Test Engineer
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Nov 2011 - Jan 2013
• Automated tests of the primary web and mobile client product. • Through the use of Selenium and Java, automated tests for projects through Spec by Example methodologies using in-house framework. • Interviewed many regular and senior candidates during my time. • Lead tester in a number of major projects. • Developed a number of testing tools through C#. • Documented many testing guides for new and existing products. • Automated tests of the primary web and mobile client product. • Through the use of Selenium and Java, automated tests for projects through Spec by Example methodologies using in-house framework. • Interviewed many regular and senior candidates during my time. • Lead tester in a number of major projects. • Developed a number of testing tools through C#. • Documented many testing guides for new and existing products.
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JRH Consulting
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Gambling Facilities and Casinos
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1 - 100 Employee
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Senior Engineer
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Jun 2009 - Oct 2011
• Interviewed many Junior/Regular and Senior candidates through in-person and phone interviews. • Assigned as tester to a number major projects the company has undertaken including Rush Poker, Multi-Entry Tournaments, Rush Poker Mobile and Draw Poker to name a few. • Test on multiple platforms including PC, Mac, iPad, iPhone, Android. • Experience in testing HTML5 on Apple devices such as iPad and iPhone. • Tested Adobe Flash Application through Android 2.2 driven… Show more • Interviewed many Junior/Regular and Senior candidates through in-person and phone interviews. • Assigned as tester to a number major projects the company has undertaken including Rush Poker, Multi-Entry Tournaments, Rush Poker Mobile and Draw Poker to name a few. • Test on multiple platforms including PC, Mac, iPad, iPhone, Android. • Experience in testing HTML5 on Apple devices such as iPad and iPhone. • Tested Adobe Flash Application through Android 2.2 driven devices • Development of scripts through JavaScript to aide testing Show less • Interviewed many Junior/Regular and Senior candidates through in-person and phone interviews. • Assigned as tester to a number major projects the company has undertaken including Rush Poker, Multi-Entry Tournaments, Rush Poker Mobile and Draw Poker to name a few. • Test on multiple platforms including PC, Mac, iPad, iPhone, Android. • Experience in testing HTML5 on Apple devices such as iPad and iPhone. • Tested Adobe Flash Application through Android 2.2 driven… Show more • Interviewed many Junior/Regular and Senior candidates through in-person and phone interviews. • Assigned as tester to a number major projects the company has undertaken including Rush Poker, Multi-Entry Tournaments, Rush Poker Mobile and Draw Poker to name a few. • Test on multiple platforms including PC, Mac, iPad, iPhone, Android. • Experience in testing HTML5 on Apple devices such as iPad and iPhone. • Tested Adobe Flash Application through Android 2.2 driven devices • Development of scripts through JavaScript to aide testing Show less
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Local Government Management Agency (LGMA)
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Ireland
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Government Administration
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1 - 100 Employee
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Software Engineer
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2008 - 2008
QA Engineer / Developer (January 2008 – August 2008) • Testing and development of GIS products through VB6 and SQL Server in an Agile environment. • Started a new project on my own initiative and independently developed the program through VB6 and MS Access QA Engineer / Developer (January 2008 – August 2008) • Testing and development of GIS products through VB6 and SQL Server in an Agile environment. • Started a new project on my own initiative and independently developed the program through VB6 and MS Access
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Education
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Dublin Institute of Technology
BSc. Computer Science, C/C++ Programming, Java, Software Engineering, Databases, Algorithms, Web Development (includes area