Experience

Star Leasing Company

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Corporate Parts Manager

  • Aug 2019 - Present



FedEx Freight

• Truck Transportation
• 700 & Above Employee

• Manager Parts/Warranty Administration

  • Oct 1995 - Jul 2019

  I started at Watkins Motor Lines October 1995. FedEx Freight Purchased Watkins in 2006. Parts Coordinator from 1995 until 2011 received a promotion to Manager Parts Administration. Supported 75 Fleet Maintenance Locations East of the Mississippi. October of 2017 Responsibilities expanded to cover 140 + Fleet Maintenance Locations Nationwide. Responsibilities have/currently include: Developing/maintaining Monthly reports involving pivot tables, extensive excel spreadsheets, and queries. Developing and maintaining National Account Parts programs. Working with Corporate account vendors to Negotiate programs/pricing. Training new parts coordinators. Mediate any issues between parts coordinators, billing department, and vendors. Quality Driven Management Coach. Manage Invoice Reconciliation Team. Manage Warranty Recovery Team. I consider myself a Servant Leader, I believe in the People First Philosophy and supporting Team Members in doing their daily task. “Teamwork is not just “nice to have.” An effective team is a group of people acting together In an atmosphere of trust and accountability who agree That the best way to achieve a common goal is to cooperate.”



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• Parts Pro

  • Oct 2003 - Sep 2011

  Supervised 4 delivery drivers Coordinated customer commercial parts delivery Took all calls for commercial parts Counted and maintained registers for accuracy Supervised 4 delivery drivers Coordinated customer commercial parts delivery Took all calls for commercial parts Counted and maintained registers for accuracy



Carolina Tire (Brad Ragan)

• Albemarle, nc

• Service Manager

  • Apr 1994 - Oct 1995

  Scheduled customer appointments Maintained stocked parts, ordered as needed Ordered non- stocked parts for repair to customers cars (Inventory Control) ASE Refrigerant Recovery Certified Goodyear ABS brake training 1995 Goodyear bear front end alignment class Diagnosed customer vehicle issues and recommended appropriate parts Scheduled customer appointments Maintained stocked parts, ordered as needed Ordered non- stocked parts for repair to customers cars (Inventory Control) ASE Refrigerant Recovery Certified Goodyear ABS brake training 1995 Goodyear bear front end alignment class Diagnosed customer vehicle issues and recommended appropriate parts



AutoZone

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Assistant Manager (Training)

  • Jul 1993 - Apr 1994

  Supervised a team of 15 Customer satisfaction Inventory restocking Made deposits daily Parts look-up Retail sales Diagnosed customer vehicle issues and recommended appropriate parts Supervised a team of 15 Customer satisfaction Inventory restocking Made deposits daily Parts look-up Retail sales Diagnosed customer vehicle issues and recommended appropriate parts



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jul 1992 - Jul 1993

  Supervised a team of 20 Restocked inventory Prepared staff schedule Made deposits daily Counted and maintained registers for accuracy Customer satisfaction Diagnosed customer vehicle issues and recommended appropriate parts Supervised a team of 20 Restocked inventory Prepared staff schedule Made deposits daily Counted and maintained registers for accuracy Customer satisfaction Diagnosed customer vehicle issues and recommended appropriate parts