Stephen Melvin
Customer Service Representative at Enablx- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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Enablx
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United States
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Telecommunications
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1 - 100 Employee
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Customer Service Representative
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Oct 2015 - Present
Perform voucher and reimbursement processing for Rheem/Ruud/Richmond/GE water heaters.Act as telephone technician providing support for installation, assembly, diagnostics, and warranty service: • Rheem/Ruud/Richmond/GE water heaters.• “The Original SmarTrike” products.Also acted as backup (limited) support for additional product lines:• Hayward Pools (pumps, chlorinators, filters, and heaters)• Harmon-Kardon/JBL/Infinity audio systems• Hartmann Luggage Global Recovery Service.• Customer service for DropShipParts over the phone.
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Ripley's Believe it or Not! Times Square
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United States
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Entertainment Providers
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1 - 100 Employee
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Cashier/Host
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Apr 2015 - Oct 2015
• Performed nearly all roles at the museum, including admissions desk, gift shop, managing the LaseRace attraction, and hosting birthday parties.
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Intern
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Jan 2015 - Mar 2015
• General clerical work in the office • Research information about various museum exhibits, existent and potential
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Sales Associate
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May 2014 - Jun 2015
• Sell garden supplies and rent tools to customers.• General customer service in product selection and store policy information. • Sell garden supplies and rent tools to customers.• General customer service in product selection and store policy information.
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Christmas Tree Shops
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United States
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Retail
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700 & Above Employee
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Overnight Associate
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Nov 2013 - Dec 2013
• Maintain and create displays, and restock shelves throughout store.• General upkeep of store. • Maintain and create displays, and restock shelves throughout store.• General upkeep of store.
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Celebrate the Children
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Camp Counselor
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Jul 2008 - Aug 2013
• Interacted with children with learning disabilities, conducted basic art and play therapy.• Created individualized activities to optimize camper skills, reduce stress in group situations, and help to develop emotional outlets and coping skills. • Interacted with children with learning disabilities, conducted basic art and play therapy.• Created individualized activities to optimize camper skills, reduce stress in group situations, and help to develop emotional outlets and coping skills.
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Graduate Assistant
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Jan 2012 - May 2013
• Instructed students on proper use of materials, such as ceramic and plaster.• Operated and maintained department equipment (pug mill, chop saw, and band saw), prepared glazes, loaded electric kilns, and maintained the studio. • Instructed students on proper use of materials, such as ceramic and plaster.• Operated and maintained department equipment (pug mill, chop saw, and band saw), prepared glazes, loaded electric kilns, and maintained the studio.
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Mendham Garden Center
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Retail
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1 - 100 Employee
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Customer Service
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Apr 2011 - Jun 2011
• Assisted customers from product selection to checkout.• Assembly of yard and garden products including spreaders and gas barbecue grills.• General upkeep of store. • Assisted customers from product selection to checkout.• Assembly of yard and garden products including spreaders and gas barbecue grills.• General upkeep of store.
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Education
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Adelphi University
MA, Studio Art -
Adelphi University
Bachelor of Arts, Interdisciplinary (Art and Biology)