Experience

Office of the People's Counsel for the District of Columbia

• United States
• Consumer Services
• 1 - 100 Employee

• Program Analyst

  • Mar 2021 - Present

  Washington, District of Columbia, United States

• Consumer Outreach Specialist

  • Jan 2016 - Mar 2021

  Washington D.C. Metro Area -Organizes and directs preparation of education and outreach meetings, seminars, and workshops and the assembly and duplication of documents to be distributed at such functions. -Assigns and makes presentations to community groups, consumers, and District Council staff. -Prepares various documents for public dissemination. -Responds to inquiries and complaints from the public. -Serves OPC liaison to the Consumer Utility Board and Council staff. -Aids in production of CUB… Show more -Organizes and directs preparation of education and outreach meetings, seminars, and workshops and the assembly and duplication of documents to be distributed at such functions. -Assigns and makes presentations to community groups, consumers, and District Council staff. -Prepares various documents for public dissemination. -Responds to inquiries and complaints from the public. -Serves OPC liaison to the Consumer Utility Board and Council staff. -Aids in production of CUB newsletter. -Identifies initiates and maintains close relationships with community leaders. -Disseminates utility regulatory information to community and civic associations, consumers, citizens' associations, ANCs, Council staff, District agency staff, utility companies, and Public Service Commission staff. -Solicits the input and participation of consumers, interest groups, and other organizations interested in consumer issues. -Develops and recommends to the People’s Counsel the strategies and plans to maximize OPC's outreach and exposure in the community. -Contributes to OPC publications. -Attends various community hearings and legislative forums throughout the District of Columbia. -In furtherance of the Office's mission and function, maintains high, positive visibility. -Assists with processing and overseeing the mailings of OPC outreach and education material.



United States Senate Permanent Subcommittee on Investigations

• Law Clerk

  • Mar 2015 - Jun 2015

  Washington D.C. Metro Area - Conducted research, drafted and cite-checked investigative reports, and wrote memoranda on Senate Committee hearings relevant to the subcommittee’s oversight function. - Assisted counsel and investigators in several areas of the subcommittee’s portfolio by interviewing whistle-blowers and pertinent witnesses across multiple investigations. - Attended and represented the subcommittee in meetings and hearings both on and off the Hill.



Campaign for Robert White, DC Council-At Large

• Finance Director

  • Jul 2014 - Nov 2014

  Washington D.C. - Conducted field research to create field presence throughout the City. - Created and executed a detailed fundraising effort in support of the Campaign. - Responsible for handling all donations from contributors and processed paper work for Board of Elections reports. - Secured support of local elected officials and coordinated direct voter contact through neighborhood canvasses. - Organized and executed phone banking operations, along with managing and galvanizing supporters in an… Show more - Conducted field research to create field presence throughout the City. - Created and executed a detailed fundraising effort in support of the Campaign. - Responsible for handling all donations from contributors and processed paper work for Board of Elections reports. - Secured support of local elected officials and coordinated direct voter contact through neighborhood canvasses. - Organized and executed phone banking operations, along with managing and galvanizing supporters in an effort to mobilize voters. - Identified, recruited, trained, and managed multiple teams of volunteers and staffed and coordinated polling station volunteers city-wide. - Assisted our communication team to maintain a constant and positive social media presence. Show less



U.S. House of Representatives

• United States
• Legislative Offices
• 700 & Above Employee

• Intern

  • Sep 2013 - Oct 2014

  Washington D.C. Metro Area - Served as primary constituent intake representative in the District and Congressional office. - Assisted the Chief Legislative Director with researching, drafting, and editing policy in legislation on a wide variety of topics including housing, voting rights, transportation, human rights, veteran’s issues and matters pertaining to the Federal Government’s relationship with the District of Columbia. - Regularly monitored policy and legislation relevant to the District of Columbia, both… Show more - Served as primary constituent intake representative in the District and Congressional office. - Assisted the Chief Legislative Director with researching, drafting, and editing policy in legislation on a wide variety of topics including housing, voting rights, transportation, human rights, veteran’s issues and matters pertaining to the Federal Government’s relationship with the District of Columbia. - Regularly monitored policy and legislation relevant to the District of Columbia, both locally and nationally and represented the office at both internal and external meetings, committee briefings, and events both on and off of the Hill. - Regularly managed new interns and led constituent tours of the United States Capitol. - Served in the Congresswoman’s re-election campaign by coordinating volunteers, canvassing neighborhoods, and supervising Election Day polling stations. Show less



The John F. Kennedy Center for the Performing Arts

• United States
• Performing Arts
• 500 - 600 Employee

• Subscriptions Representative

  • Mar 2008 - Aug 2013

  Washington D.C. Metro Area - Maintained up-to-date and thorough expertise on all Kennedy Center subscription series while receiving and processing all subscription orders in a timely manner. - Assigned seating with sensitivity toward patron needs and special requests, deposited and balanced reports and spreadsheets, and coordinated with box office to facilitate a seamless ticketing process. - Provided exceptional customer service and served as the public face of a leading national arts organization.



UDC David A. Clarke School of Law

• United States
• Higher Education
• 1 - 100 Employee

• Student Advocate

  • Aug 2012 - Dec 2012

  Washignton, DC • More than 350 hours of experience representing multiple clients • Negotiated and wrote settlement memorandums regarding housing code violations between multiple tenants and housing provider • Represented multiple clients in mediations and settlement meetings with opposing counsel • Obtained substantial settlement packages for clients

• Student Advocate

  • Jan 2012 - Aug 2012

  Washington D.C. Metro Area • More than 350 hours of experience representing multiple clients • Successfully converted client’s Tenant’s Association into a Co-Operative • Provided legal advice at client’s monthly tenant meetings for large apartment building in Columbia Heights • Researched and wrote memorandum concerning privacy agreements for social media sites such as Facebook and Twitter • Advised client regarding worker’s compensation laws in the District of Columbia and Federal prison systems • More… Show more • More than 350 hours of experience representing multiple clients • Successfully converted client’s Tenant’s Association into a Co-Operative • Provided legal advice at client’s monthly tenant meetings for large apartment building in Columbia Heights • Researched and wrote memorandum concerning privacy agreements for social media sites such as Facebook and Twitter • Advised client regarding worker’s compensation laws in the District of Columbia and Federal prison systems • More than 40 hours of experience researching and writing memorandum regarding tax implications and donor contributions for non-profit organizations



National Hispana Leadership Institute (NHLI)

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Event Coordinator

  • Aug 2007 - Dec 2007

  Arlington, VA - Planned and executed all logistical aspects of the National Conference held in Denver, Colorado. - Managed detailed travel arrangement calendars for presenters and attendees and contracted transportation, meal options, and entertainment throughout the event. - Recruited, trained, and directed a team of on-site volunteers.



Hispanic Heritage Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Special Assistant to CEO

  • Dec 2006 - Jul 2007

  Washington, DC - Maintained the busy schedule of a top tier executive during the nationally televised Hispanic Heritage Awards show. - Recruited and coordinated a team of over 100 foundation volunteers, and Television Production Team members. - Acted as lead representative of the Foundation with the Television Production Director during the Gala.



Fund for the Public Interest

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Canvasser

  • May 2006 - Jan 2007

  Washington DC - Recruited volunteers from within the local community. - Taught canvassing/fundraising skills. - Canvassed in the field for National Campaigns.