Stephen Macliver AM

National Director at The Salvation Army Aged Care
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(386) 825-5501
Location
Greater Sydney Area
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Fiona McLeod AO SC

It was wonderful to work with Stephen on the International Bar Association host committee for the Sydney conference this year. Stephen was an excellent chair, with a bold vision for a fabulous conference, an inclusive warm and collaborative manner, a clear calm head for navigating difficult issues and great enthusiasm for showcasing Australia to more than 4500 delegates. Well done Stephen. The Law Council of Australia is very grateful!

David Whiting

I first met Stephen many years ago when he provided our firm with valuable advice about strategy and governance. Since then Stephen has regularly shared his wisdom with me, and has driven success during long stints as CEO at Bell Gully and Sparke Helmore. Stephen's peerless knowledge about what it takes to run a successful professional services firm, makes him indispensable to any board or senior management team.

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Credentials

  • FAICD (Fellow of Australian Institute of Company Directors)
    Australian Institute of Company Directors
    Jan, 2016
    - Sep, 2024
  • B.Juris (Bachelor of Jurisprudence)
    The University of Western Australia
  • LL.B (Bachelor of Laws)
    The University of Western Australia

Experience

  • The Salvation Army Aged Care
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • National Director
      • Aug 2020 - Present

      The Salvation Army has been providing aged care in Australia since 1899. Over this time, it has built a reputation as an organisation that genuinely cares for the wellbeing of each and every resident and client. Our purpose at The Salvation Army Aged Care is to promote a unique experience of choice, lifestyle and belonging for all people as they age. As one of the largest faith based aged care providers in Australia, the services provided by The Salvation Army Aged Care span across the country with 21 residential aged care centres, 7 retirement villages and Community Care and NDIS services. Each year our 1,900 staff care for 2,500 people in our residential aged care centres and 1,600 people received in-home care. We also provided 123 low-cost accommodation units to older Australians in need. As National Director, I lead the organisation, supported by a senior executive team of 10. I am a member of The Salvation Army Aged Care "Mission Council" (Board) and am also a member of The Salvation Army's "Senior Leadership Team".

  • Salvos Legal Limited and Salvos Legal (Humanitarian) Limited
    • Non Executive Director
      • Dec 2019 - Present

      The Salvation Army is one of the most recognised charities in Australia.As both a church and a charity, The Salvation Army gives hope where it's most needed. Across Australia - in cities, country towns and rural communities - its work touches every demographic and age group, assisting more than 14,000 Australians in need each week. It is also involved in national issues and speaking about justice, compassion, and other issues that support the welfare of people.In 2019 I was appointed as a (Executive) Director of Salvos Legal Limited and Salvos Legal (Humanitarian) Limited, with my role changing to that of Non Executive Director in 2020.

    • National Director
      • Jul 2018 - Dec 2020

      Salvos Legal & Salvos Legal Humanitarian are wholly owned by The Salvation Army Australia, although they operate on a commercially autonomous basis. I was initially engaged to provide interim leadership and undertake a strategic & organisational review of both firms. At the conclusion of that engagement I was offered the newly established role of National Director, with responsibility to lead the organisation & implement a transformational change strategy.Established in 2010, Salvos Legal is a ‘global first’, social enterprise law firm. Operating out of 4 offices across Australia, it provides fee based commercial legal services. However, it is unique in that every dollar of profit generated is directed to supporting Salvos Legal Humanitarian, which provides pro bono humanitarian legal services to the most socially & economically disadvantaged members of our community.As National Director, my responsibilities include:• Leading Salvos Legal & Salvos Legal Humanitarian, with a focus on achieving operational excellence, initiating organisational change and delivering improved & sustainable financial performance;• Developing and implementing a 5-year strategy for building a sustainable, high performing social enterprise commercial law firm and, through Salvos Legal Humanitarian, contributing to creating systemic change in the availability of access to justice for all people;• Extensive stakeholder engagement and navigating the complex organisational structure that is The Salvation Army Australia, especially as it transitions from a dual to a single National Territory structure;• Participating in the meetings of the Board of Salvos Legal and membership of The Salvation Army’s Mission Enterprises National Directors’ Forum.Through this and previous roles, combined with my voluntary positions in the International Bar Association, I am passionate about improving access to justice, and am committed to using my skills to make a positive impact in the world.

  • International Bar Association
    • United Kingdom
    • Legal Services
    • 200 - 300 Employee
    • Senior Member, Leader & Officer (Voluntary)
      • 1989 - Present

      I been an active member of the International Bar Association (IBA) since 1989. Since 1997, I have continuously been an Officer or a member of multiple committees of the Association, where I have performed in excess of 25 different voluntary roles over the past 24 years.From amongst Australia’s 70,000 practising lawyers, I am the most senior, longest-standing Australian within the IBA in terms of the combination length of service, the range of roles performed and overall contribution. My work seeks to contribute to both the organisational leadership of the IBA and is focussed on advancing issues of professional interest throughout the world, especially the Rule of Law, human rights and the advancement of justice. Current roles include:- Human Rights. Secretary-Treasurer and member of the global governing Council of the IBA's Human Rights Institute (2011 - present). The Institute works with the global legal community to promote and protect human rights and the independence of the legal profession worldwide;- Rule of Law. Chair of the IBA's "Rule of Law Forum" (2018 - present). The Forum seeks to raise awareness, educate and facilitate debate around the world on ROL issues;- IBA Council. Currently I am the Representative Councillor of The Law Society of New South Wales to the IBA Council (2011 - present).Previous roles of significance include:- Member, ‘Human Rights Law’ Committee Advisory Board (2019-20);- Member, IBA Strategic Plan – Governance Working Group (2018);- Chairman, Sydney Organising & Host Committee, IBA Global Annual Conference (2016-17);- Chair, Section on Public & Professional Interest (2015-16);- Member, IBA Audit & Risk Committee (2013-14);- Director, IBA Management Board (2011-2016);- Assistant Treasurer, IBA (2011-12);- Elected Member, Council of the Public & Professional Interest Division 2007-10);- Chair, Law Firm Management Committee (2005-06).

    • Chairman, Host Committee, International Bar Association 2017 Global Annual Conference, Sydney
      • May 2016 - Oct 2017

      The International Bar Association is the world's leading organisation of international legal practitioners, bar associations and law societies. The IBA influences the development of international law reform and shapes the future of the legal profession throughout the world. It has a membership of more than 80,000 individual lawyers and more than 190 bar associations and law societies spanning over 160 countries. As the largest international legal gathering, the IBA Annual Conference is the premier conference for legal professionals worldwide to meet, share knowledge, network, build contacts and develop business. It also serves to advance the development of law and its role in business and society.In May 2016, I was honoured to be appointed by the incoming President of the IBA as Chairman of the organising Host Committee for the Conference.For the first time in the 70-year history of the IBA, some 4,300 lawyers from 128 jurisdictions and all parts of the legal profession came to Sydney to attend the 2017 Annual Conference from 8-13 October. The week started with a spectacular Opening Ceremony and Opening Party, followed by some 200 substantive sessions, workshops and panels during the week, led by renowned local and international experts, concluding with an impressive Rule of Law Symposium.The conference provided a unique opportunity to showcase to the global legal community the strength, capability and sophistication of the Australian legal profession. Delegate feedback universally described the conference as one of the most successful and memorable ever!

  • Sparke Helmore
    • Australia
    • Law Practice
    • 700 & Above Employee
    • National Executive Officer
      • Feb 2010 - Oct 2016

      Sparke Helmore is a leading independent Australian law firm with 62+ partners & 630 people operating out of 8 offices across the country, serving the needs of the insurance, government, financial services, mining, construction and property sectors. In the newly created position of National Executive Officer, which combined the roles of CEO & COO, I worked alongside and interchangeably with the firm’s National Managing Partner to jointly lead the firm. With a focus on executing the firm’s strategy & achieving high levels of performance, I was also responsible for leading & ensuring the provision of a ‘best in class’ level of contribution by the business services teams (HR, BDM, IT, KM, Finance, Risk and Office Services). Achievements included: • Prepared a detailed assessment of & strategy for the firm which has served as the ‘blueprint’ for the firm’s successful development since 2010 • Over a period of 5 years from FY10, achieved revenue growth for the firm of 31%, a growth in profit of 53% & a 35% increase in profit per full parity equity partner • Successfully led & executed numerous merger & acquisition discussions with strategically & culturally complementary individuals, teams and firms • Developed a new Partner Performance Assessment & Contribution Policy and framework, based on a balanced scorecard approach and new performance reporting • Improved the leadership of the Senior Management Team & the calibre of the business services functions to become a market leader. In Business Development & Marketing this resulted in improved tender wins, with an average success rate over the past two years of 66% • Established and oversaw a new dedicated enterprise risk and compliance function • Led the re-establishment & redirection of the firm’s pro-bono and community programs • Member of the Partnership Board (ex-officio), Audit & Risk Committee, Remuneration Committee, Executive Committee, New Matters & Conflicts Committee, Pro Bono Committee and Community Committee

  • Bell Gully
    • New Zealand
    • Law Practice
    • 200 - 300 Employee
    • Chief Executive
      • Aug 2005 - Dec 2009

      New Zealand’s leading commercial law firm, as consistently rated through client feedback and credible external surveys. I was recruited from Melbourne to join the firm in Auckland as its Chief Executive Officer, I was responsible for providing overall leadership of the firm and for overseeing the high quality performance of the firm’s four business support functions (Finance; Business Development & Marketing; Human Resources and Operations). Key achievements included: • Implemented a coordinated Australia Strategy to source and secure in-bound work and referrals, resulting in circa 18% of the firm’s gross revenue coming through Australia • Contributed to the development of an Asian strategy that positioned the firm as the firm of choice for inbound work and referrals through the identification of specific market sector, clients and referral sources • Increased the firm’s profit by 31% between 2005-2007 and over the same period increased the firm’s profit margin to 46% with an average of 43% during 2005-2009 • Restructured the under-performing Wellington office, lifting their profit level by 35% in 2 years • Analysed and identified skill, market sector, client and work type gaps and developed and implemented strategies to address each • Enhanced the firm’s Key Client Relationship Management Program by: - extending it to specifically targeted referral sources - personally conducting annual key client relationship reviews - introducing more detailed and sophisticated key client planning and targeting initiatives • Member of the Partnership Board, Risk Management Committee, Executive Committee (Chair), Australian Strategy Working Group, Asia Strategy Working Group, New Matters & Conflicts Committee and Business Continuity Committee

  • Legal Practice Strategies Australasia
    • Principal
      • Jul 2003 - Jul 2005

      I established a specialist strategic and management consultancy advising the local, national and Asia-Pacific legal profession. Key achievements included: • Advised numerous law firm Boards, and a Patent & Trade Mark firm, on strategy development and implementation • Advised on law firm restructuring, including reviewing central management, practice group management and structure, governance arrangements and the role, expectations and contribution of partners and directors • Advised on strategies to develop a market presence interstate (Australia) including identifying and approaching merger candidates • Advised on the development and execution of growth strategies, including into Asia • Advised the Law Institute of Victoria on the development of a program for a State Government supported delegation to Shanghai and Beijing. Subsequently participated as a member of this delegation • Founding member of a joint collaboration between the Australian Trade Commission (Austrade) and the International Law Section of the Law Council of Australia to promote the interests of Australian lawyers internationally • Worked with the Victorian State Government and was a member of various Government committees and entities to promote the Victorian service industries, with a primary objective to forge a joint industry and Government approach to increase industry exports, facilitate improved networking across the sector and to provide a mechanism for industry to input into Government policy

  • MinterEllison
    • Law Practice
    • 700 & Above Employee
    • Executive Managing Partner
      • Sep 1999 - Jun 2003

      An international law firm with an Australasian regional focus. At the time the 15th largest law firm in the world. As Executive Managing Partner I was an integral member of the firm’s leadership and senior management team, and played a key role in the development and implementation of the firm's national and international strategies.I participated on the firm's Partnership Board and was a member of the firm’s Executive Group comprising four full-time Managing Partners in the firm who had responsibility for the management and overall performance of the firm.Key achievements included:• Primary responsibility for the firm’s Asia strategy, including: - Co-authoring the firm’s Regional Strategy for Asia - Developing a strategy for the establishment and profitable growth of a Hong Kong office - Successfully negotiating with the Shanghai Ministry of Justice to obtain a licence to practice in China; and - Preparing a strategy and financial model for the establishment of a Bangkok office• Responsibility for the coordination and continuing development of the Minter Ellison Legal Group relationship, with associated offices in Australia and internationally• Member of the merger team responsible for successfully negotiating a merger with the Canberra office of Deacons (100 people) and then led the 6-month integration project• Developed and implemented new governance arrangements and rationalised practice structures that redirected the focus from geographic based practice groups to new National and International Practice Divisions• Repositioning and establishing the firm within the 'top tier' of law firms in Australia, supported by new organisational values and the preparation, adoption and roll out of a new ’brand’, 'identity' and 'image' for the firm. Grew revenue of the firm by 73% and profit by 61% over a 3-year period, during which time the firm continued to pursue significant investment

    • Managing Partner
      • May 1996 - Aug 1999

      I was approached whilst working in London and subsequently appointed as the first full-time (lateral hire) professional Managing Partner of the Perth office (which at the time was not financially integrated with Minter Ellison). Represented the Perth office on the Executive Committee of the Minter Ellison Legal Group.Key achievements included:• Prepared and implemented a new strategic plan for the development of the Perth office that also focussed on organisational culture, strategic differentiation, client service and key client management and development• Improved the revenue, profit and other performance indicators of the Perth office at a rate >10% per annum over three years• Introduced new governance arrangements, Partnership Deed and organisational structures• Led the establishment of an innovative alliance with a niche corporate and resources firm, ultimately leading to full and financial integration• Member of the Partnership Board and Chair of the Executive Committee

  • Grant Thornton UK
    • Financial Services
    • 1 - 100 Employee
    • Head of Legal Consulting Practice
      • 1995 - Apr 1996

      Due to the success of our consulting business, The David Andrews Partnership was 'merged' into Grant Thornton UK, at which time I assumed overall leadership of the newly combined Legal Consulting Practice which advised law firms and corporate legal departments throughout the UK, Ireland, Europe, South Africa, Australia, parts of Asia and the USA Due to the success of our consulting business, The David Andrews Partnership was 'merged' into Grant Thornton UK, at which time I assumed overall leadership of the newly combined Legal Consulting Practice which advised law firms and corporate legal departments throughout the UK, Ireland, Europe, South Africa, Australia, parts of Asia and the USA

  • The David Andrews Partnership
    • Director & Shareholder
      • Jan 1987 - 1995

      I was a Co-founder and Director of a specialist management and training consultancy partnership (with UK offices in London, Leeds and Manchester, and affiliated offices throughout the USA). The business quickly established a reputation as one of the leading consultancies in the world dedicated to advising lawyers and legal practices on: • governance and organisational structures • mergers and growth strategies • competitive positioning and strategic development • partnership issues (e.g. partner performance reviews, profit sharing etc.) • financial management, performance and driving profitability • marketing and business development • people management, training, evaluation and development • the implementation and execution of law firm strategies

Education

  • Australian Institute of Company Directors
    Company Directors Course, Roles and Duties of Directors
    -
  • Harvard Business School
    Leading Professional Service Firms
    -
  • The University of Western Australia
    Bachelor of Laws (LL.B.), Law
    -
  • The University of Western Australia
    Bachelor of Jurisprudence (B.Juris), Law
    1975 - 1978

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